BigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).
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Microsoft Defender for Endpoint
Score 8.8 out of 10
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Microsoft Defender for Endpoint (formerly Microsoft Defender ATP) is a holistic, cloud delivered endpoint security solution that includes risk-based vulnerability management and assessment, attack surface reduction, behavioral based and cloud-powered next generation protection, endpoint detection and response (EDR), automatic investigation and remediation, managed hunting services, rich APIs, and unified security management.
Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency. However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
I can definitely tell you where it’s more suited, because we haven’t come across any less appropriate scenarios. But definitely in regard to how we centrally manage our user space and our endpoints, it’s been beneficial from an API perspective and is really transferable, with strong collaboration with our Azure stack. It works very well.
Definitely on the threat action and response. We didn't have a stress-response option before, but the dependent brand point provided it instantly. Also, it's doing UVA and machine learning, which we didn't have before. So it's definitely providing more sophisticated threat-detection capabilities than we had before.
The only thing is sometimes, because Microsoft has so many platforms, it gets a little confusing, like am I in the security platform? Am I in Purview? Where am I at right now? Because there's so many sites that are kind of doing a lot of the same thing, and so that does get a little confusing from time to time, but outside of that, it's a pretty good product.
Cost add-ons for Security features is nickel and diming the process to keep pace with cybercrime. Limited Education budgets require us to be more pro-active in finding cost-effective measures to protect our devices, staff and students. Defender is a strong, well-featured product that is pricing itself out of the education market
Microsoft Defender for Endpoint is a great EDR to have that works quickly and silently in the background and it integrates well with other Microsoft services. As an IT manager, I can appreciate that I do not get bombarded by alerts for every small detail. On the flipside, the management site can use some work in being more clear and should be more streamlined so I'm not clicking through multiple pages to figure out what happened
Microsoft Defender for Endpoint chugs along just fine no matter what we throw at it and what systems it's running on. It doesn't take up a lot of resources either, so that's welcomed.
The first time I tried to onboard my macOS endpoints to MDE I struggled for quite a bit. I had to reach out to Microsoft's MDE support team. The tech was very helpful in walking me through the steps during a screen share session
Deployment was handled by our team here and everything went pretty smoothly. We did have a few hiccups in our test group, but that only took a bit to get ironed out.
We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
Previously, we've used Sophos. We've used, way back when, McAfee, Norton, Symantec, all those. And we finally settled on Microsoft Defender for Endpoint. We're a Microsoft technology stack shop. So obviously it was natural. It's built into Windows, so we're not adding additional agents. Some of the other vendors and their agents, for a while, would compete with CPU usage. And so it actually slowed down the machines. Because Microsoft Defender for Endpoint is built into the Windows product, Microsoft is going to ensure that it does not affect the other productivity tools that a user may use.
