HCL BigFix vs. Microsoft Defender for Endpoint

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BigFix
Score 8.2 out of 10
N/A
BigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A
Microsoft Defender for Endpoint
Score 8.3 out of 10
N/A
Microsoft Defender for Endpoint (formerly Microsoft Defender ATP) is a holistic, cloud delivered endpoint security solution that includes risk-based vulnerability management and assessment, attack surface reduction, behavioral based and cloud-powered next generation protection, endpoint detection and response (EDR), automatic investigation and remediation, managed hunting services, rich APIs, and unified security management.
$2.50
per user/per month
Pricing
HCL BigFixMicrosoft Defender for Endpoint
Editions & Modules
No answers on this topic
Academic
$2.50
per user/per month
Standalone
$5.20
per user/per month
Offerings
Pricing Offerings
BigFixMicrosoft Defender for Endpoint
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
HCL BigFixMicrosoft Defender for Endpoint
Top Pros
Top Cons
Features
HCL BigFixMicrosoft Defender for Endpoint
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
HCL BigFix
-
Ratings
Microsoft Defender for Endpoint
8.2
53 Ratings
4% below category average
Anti-Exploit Technology00 Ratings8.051 Ratings
Endpoint Detection and Response (EDR)00 Ratings8.551 Ratings
Centralized Management00 Ratings7.952 Ratings
Hybrid Deployment Support00 Ratings7.810 Ratings
Infection Remediation00 Ratings8.252 Ratings
Vulnerability Management00 Ratings8.350 Ratings
Malware Detection00 Ratings8.553 Ratings
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HCL BigFixMicrosoft Defender for Endpoint
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Medium-sized Companies
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Enterprises
Citrix Endpoint Management
Citrix Endpoint Management
Score 8.3 out of 10
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User Ratings
HCL BigFixMicrosoft Defender for Endpoint
Likelihood to Recommend
8.9
(5 ratings)
8.2
(73 ratings)
Support Rating
6.0
(3 ratings)
9.0
(5 ratings)
User Testimonials
HCL BigFixMicrosoft Defender for Endpoint
Likelihood to Recommend
HCL Technologies
HCL BigFix is well-suited:
  1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
  2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
  3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
    However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
  4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
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Microsoft
Usually we had lots two platforms tasked with scanning exposures, anti-malware and provision for information and threat management. But with Microsoft Defender for Endpoint we have an all inclusive platform that even integrate with other Microsoft security apps such as Microsoft Defender for Cloud for enhanced threat insights and visibility.
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Pros
HCL Technologies
  • Software inventory.
  • Patch deployment.
  • Patch review.
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Microsoft
  • It provides a unified security experience when combined with other Microsoft products such as Microsoft Defender for 365 and Azure Defender.
  • It has an excellent dashboard and centralized view that make it easy to see and control everything from one location.
  • It's an EDR tool designed to help you understand incidents and alerts better.
  • Real-time detection of attacks and prompt endpoint device responses. It effortlessly interacts with additional Microsoft security products.
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Cons
HCL Technologies
  • The patching function is difficult for RedHat Linux servers, and can be improved.
  • The site configuration and access control appears to be cumbersome.
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Microsoft
  • Does not allow for remediation from the management console.
  • The ticket system doesn't alert the person assigned to the ticket.
  • You have to submit requests for whitelisting applications.
  • Scanning exclusions are tricky to find.
  • Adding devices, especially Apple devices, is very cumbersome.
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Support Rating
HCL Technologies
Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
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Microsoft
The first time I tried to onboard my macOS endpoints to MDE I struggled for quite a bit. I had to reach out to Microsoft's MDE support team. The tech was very helpful in walking me through the steps during a screen share session
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Alternatives Considered
HCL Technologies
We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
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Microsoft
in an overall protection sentinelone is providing better protection for us, but as it comes with subscription's limitation, we have to be really careful in managing the licenses, the MS Defender for endpoint is providing us a decent protection which we are not complaining about, why we chose them ? as mentioned, this is coming with our subscription
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Return on Investment
HCL Technologies
  • When there is a need to patch a Windows System it has worked
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Microsoft
  • By providing robust threat protection, Defender for Endpoint can prevent downtime caused by security issues. Employees can work without interruptions, leading to increased productivity.
  • By significantly decreasing the frequency of security incidents like malware infections and data breaches, Microsoft Defender for Endpoint can protect your network. The cost of incident response, cleanup, and potential regulatory fines are reduced as a result of the decrease in events.
  • The implementation and configuration of Microsoft Defender for Endpoint may require an initial investment in licensing, training, and deployment, which can temporarily affect ROI.
  • The cost of licensing can be substantial, especially for larger organizations. This cost needs to be factored into the ROI calculation.
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ScreenShots

Microsoft Defender for Endpoint Screenshots

Screenshot of blocked activitiesScreenshot of Detects & respondsScreenshot of discovers vulnerabilityScreenshot of Eliminates blind spotsScreenshot of Risk management