Hearsay, now part of Yext vs. Jotform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hearsay, now part of Yext
Score 8.9 out of 10
N/A
After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A
Jotform
Score 8.5 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Pricing
Hearsay, now part of YextJotform
Editions & Modules
No answers on this topic
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Offerings
Pricing Offerings
Hearsay, now part of YextJotform
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Hearsay, now part of YextJotform
Features
Hearsay, now part of YextJotform
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Hearsay, now part of Yext
-
Ratings
Jotform
7.8
161 Ratings
2% below category average
Survey templates00 Ratings8.1138 Ratings
Themes00 Ratings7.4146 Ratings
Custom logo/branding00 Ratings7.8153 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Hearsay, now part of Yext
-
Ratings
Jotform
7.7
148 Ratings
9% below category average
Changes to live survey00 Ratings7.7125 Ratings
Question design help00 Ratings7.6123 Ratings
Multiple question types00 Ratings7.9145 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Hearsay, now part of Yext
-
Ratings
Jotform
7.3
124 Ratings
11% below category average
Survey logic flexibility00 Ratings7.3124 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Hearsay, now part of Yext
-
Ratings
Jotform
7.5
151 Ratings
7% below category average
Response tracking00 Ratings7.1142 Ratings
Data export00 Ratings8.7144 Ratings
Standard reports00 Ratings6.9130 Ratings
Custom reports00 Ratings7.3122 Ratings
Analytics00 Ratings7.3112 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Hearsay, now part of Yext
-
Ratings
Jotform
7.5
125 Ratings
14% below category average
Access controls00 Ratings7.4121 Ratings
Compliance00 Ratings7.5114 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Hearsay, now part of Yext
-
Ratings
Jotform
7.1
94 Ratings
12% below category average
Vendor-offered crowdsourcing00 Ratings7.075 Ratings
Respondent restrictions00 Ratings7.294 Ratings
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Hearsay, now part of YextJotform
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Medium-sized Companies
Dialpad Support
Dialpad Support
Score 9.1 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
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Verint Community
Verint Community
Score 9.8 out of 10
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Score 9.4 out of 10
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User Ratings
Hearsay, now part of YextJotform
Likelihood to Recommend
9.0
(1 ratings)
8.2
(182 ratings)
Likelihood to Renew
-
(0 ratings)
9.3
(7 ratings)
Usability
9.0
(1 ratings)
8.4
(128 ratings)
Support Rating
9.0
(1 ratings)
7.5
(81 ratings)
Implementation Rating
-
(0 ratings)
8.8
(3 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Hearsay, now part of YextJotform
Likelihood to Recommend
Yext
Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
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Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
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Pros
Yext
  • Single dashboard of all your social media channels
  • Automation of posts
  • Scheduled posting as per design
  • Great for analytics & customer Interactions
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Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
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Cons
Yext
  • Lacks ability for significant flexibility and customization
  • Mobile app sometimes does not save the posts that are edited
  • It does allow you to tag or hashtag any post.
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Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
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Likelihood to Renew
Yext
No answers on this topic
Jotform
I need this software to run my business, it's built around it.
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Usability
Yext
If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
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Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
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Support Rating
Yext
1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
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Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
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Implementation Rating
Yext
No answers on this topic
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
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Alternatives Considered
Yext
Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
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Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
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Return on Investment
Yext
  • It has helped us save time in maintaining our social media handles
  • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
  • It helped us design our posts better based on inputs & design ideas based on our past posts
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Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
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ScreenShots

Jotform Screenshots

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