Dropbox Sign vs. SignEasy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox Sign
Score 8.2 out of 10
N/A
HelloSign is an electronic signature software offering acquired by Dropbox in early 2019. It includes features such as customization for businesses of any size and bank-level security.
$0
per month
SignEasy
Score 8.0 out of 10
N/A
SignEasy is a simple and fast way to sign or get documents signed from a phone, tablet or computer. SignEasy is used by businesses and individuals across industries such as real estate, legal, accounting, banking, HR, sales, and logistics from over 150 countries. The vendor says the benefits of using SignEasy include being able to close deals faster, cut costs and delight customers by eliminating the need to print, scan or fax documents. Notable clients include…
$20
per month/for 1 user
Pricing
Dropbox SignSignEasy
Editions & Modules
Free
$0
Essentials
$15
per month
Standard
$17.5
per month starting at two users, per user
Essentials API
$75
per month Starting at 50 signature requests / mo.
Standard API
$250
per month Starting at 100 signature requests / mo.
Premium
Custom
Custom
Plus
$20
per month/for 1 user
Professional
$25
per month/for 1 user
Premium
$25
per user/per month
Offerings
Pricing Offerings
Dropbox SignSignEasy
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalRequired
Additional DetailsAdditional pricing available for HelloWorks and HelloFax
More Pricing Information
Best Alternatives
Dropbox SignSignEasy
Small Businesses
PDFfiller
PDFfiller
Score 9.0 out of 10
PDFfiller
PDFfiller
Score 9.0 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.7 out of 10
MSB Docs
MSB Docs
Score 9.7 out of 10
Enterprises
Box
Box
Score 8.5 out of 10
Box
Box
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Dropbox SignSignEasy
Likelihood to Recommend
7.8
(175 ratings)
9.0
(8 ratings)
Likelihood to Renew
8.1
(11 ratings)
-
(0 ratings)
Usability
9.2
(121 ratings)
-
(0 ratings)
Availability
9.1
(2 ratings)
-
(0 ratings)
Performance
9.1
(2 ratings)
-
(0 ratings)
Support Rating
3.9
(18 ratings)
10.0
(1 ratings)
Implementation Rating
8.9
(4 ratings)
-
(0 ratings)
Configurability
8.6
(119 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Dropbox SignSignEasy
Likelihood to Recommend
Dropbox
Cross functionally this product is great and the reminders/ email notifications are super helpful. Also signers who are not familiar with Dropbox sign have no problem using the tool. I find it super user friendly. I have found its a little harder to use when a signer has an agent (not a party signing the doc) and the agent wants to review prior to the person signing.
Read full review
Glykka LLC
If you have an operation like us in which you cannot start operations with your client until you have all the documentation signed, this is the right option, since in urgent matters with proper coordination you can have all the legal paperwork signed in just a few minutes.

Sometimes the electronic signature of certain documents is not yet clear under the Mexican law to be accepted with the same validity as a handwritten signature. So we still get the paper copies.
Read full review
Pros
Dropbox
  • Allows customization for each client.
  • Gives us all the room we need to create a thorough contract.
  • Allows us to save each executed contract as a PDF.
  • Looks like a pricey, professionally drawn-up contract.
  • The ability to send a new customer a professional-looking contract like this makes us look "bigger" than we are.
Read full review
Glykka LLC
  • Enables sign off of digitally signed and locked documents
  • Insert data into fields like name, address etc. quickly with single click.
  • Insert freeform text
  • multi location access.
  • multi platform access like phone, ipad, PC
Read full review
Cons
Dropbox
  • It would be nice to be able to build a template for just the location of the signature boxes that would allow me to upload a document, and the boxes could be basically replaced. I have the exact same doc for each of my clients, but there are small changes here and there, and I have to fill in their personal info through another program, so it would be nice to be able to do a template this way instead of just tying a template to one document.
Read full review
Glykka LLC
  • Would always appreciate a lower price point...
  • Wish there were email templates that go along with the documents so we didn't have to write a new one each time.
Read full review
Likelihood to Renew
Dropbox
Because this product has been affordable which is so important for a non profit however it is also of good quality so its not like you get a cheap version of this you get a quality product at an affordable price and that is so important for a non profit
Read full review
Glykka LLC
No answers on this topic
Usability
Dropbox
It works well for it's intended use, I feel like some of the features can improve a bit and it's recently received a bit of a face lift but over all it's been a really easy tool to utilize and implement and we've used it since we've opened.
Read full review
Glykka LLC
No answers on this topic
Reliability and Availability
Dropbox
I have not encountered this because it was so easy to use however just seeing how they created a community is great and shows that they are here for their users. I am going to say I am sure they are available and ready to assist when needed. The fact that we have not yet experienced an outage and issues says a lot though :)
Read full review
Glykka LLC
No answers on this topic
Performance
Dropbox
Again I cannot say it is enough this app is simple. We are preparing to be able to integrate with Salesforce and Sharepoint at a very small cost per user (these are the platforms we use) and it is great that they have the option to integrate these apps. We love this app
Read full review
Glykka LLC
No answers on this topic
Support Rating
Dropbox
Support is limited to email only (for our subscription level), which might be OK for a e-signing platform if support was relatively rapid. This is not the case with HelloSign. Since the issues first arose a week ago, we have made no discernible progress in solving the problem. No matter how quickly I respond to a follow-up email, we receive only 1 email a day from the support. The other issue, which is a true edge case situation, is their insistence on receiving email from the same email account as the HelloSign registration. We changed our organizational email recently, and I was still logging into HS using our old email address. This became a hard stop on further support, which doesn't make sense on a practical level. Why would someone write in for support with specific issues if they weren't a customer? And if they did, wouldn't that be a miniscule proportion of the support requests? So if you adopt a policy that stops providing support to anyone who isn't verified, regardless of the situation, isn't that using a blunt instrument to solve a very rare issue? Reflects the overall organizational values, in my opinion, which is not to value the small customer.
Read full review
Glykka LLC
The email me several times a year to check in and see that we are doing well or if we have any questions. They have also flown to us from their HQ to Dallas, TX to come tour our facility and see how we use their product first hand.
Read full review
Implementation Rating
Dropbox
I can not say it enough - this was the easiest implementation we have had with an application. I became an admin, I added the person who would be the back up admin, we moved forward with adding accounts and that was it. All the users we have were self sufficient enough to move forward with very little guidance and the guidance they received was in house.
Read full review
Glykka LLC
No answers on this topic
Alternatives Considered
Dropbox
Dropbox Sign seems a little more intuitive and user-friendly than DocuSign. DocuSign also has a limit to the number of documents that you can send for signature over a period of time. Dropbox Sign integrates with just as many applications and software as DocuSign does. I also think the amount of templates that they give you to use is more than adequate for most business applications and more than other services seem to give you.
Read full review
Glykka LLC
Adobe does not allow you to save signatures, easily enter dates, and its form structure is clunky to work with. SignEasy is more user-friendly.
Read full review
Contract Terms and Pricing Model
Dropbox
The appropriate price for the system.
Read full review
Glykka LLC
No answers on this topic
Scalability
Dropbox
Between the easy to use app, the pricing, and the team at dropbox. This app is hands down great! Easy to use. Anyone can start using it and if not I am sure the team at dropbox will guide you to implement. The cost especially for us as a nonprofit is sustainable which is great.
Read full review
Glykka LLC
No answers on this topic
Return on Investment
Dropbox
  • Faster time to contract signature-less overthinking because they sign with their finger on the phone with the sales rep.
  • Reduction of paper waste and organization.
  • Ease for sales reps to quickly choose and alter any agreement they need while on a call.
Read full review
Glykka LLC
  • It is total. The decrease in the cost of obtaining the client in the final item of the process is almost total. With just one month of what was previously spent on parcels we can cover a year of the service of this platform.
  • We save a lot of paper in the process.
  • We have a complete traceability of the information and we reduce the loss of important documents.
Read full review
ScreenShots

Dropbox Sign Screenshots

Screenshot of drag and drop fields for any document to create an e-signature documentScreenshot of signer settings that can be used to distribute agreementsScreenshot of Notifications of completed signaturesScreenshot of uploading a documentScreenshot of Admin homepageScreenshot of template creation