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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox Sign

    Score8.9 out of 10
    N/AHelloSign is an electronic signature software offering acquired by Dropbox in early 2019. It includes features such as customization for businesses of any size and bank-level security.

    $0

    per month

    Pricing
    Dropbox Sign
    Editions & Modules
    Free
    $0
    Essentials
    $15
    per month
    Standard
    $25
    per month starting at two users, per user
    Essentials API
    $75
    per month Starting at 50 signature requests / mo.
    Standard API
    $250
    per month Starting at 100 signature requests / mo.
    Premium
    Custom
    Custom
    Offerings
    Pricing Offerings
    Dropbox Sign
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeOptional
    Additional DetailsAdditional pricing available for HelloWorks and HelloFax
    More Pricing Information
    Community Pulse
    Dropbox Sign
    Considered Both Products
    Dropbox
    Chose Dropbox Sign
    I think all similar platforms can support smaller features, but Dropbox Sign might be easier to use, cost-effective, and friendly for new users and organizations that have no experience using it as an e-signature platform. Once I have a great experience, I would highly …
    Incentivized
    Chose Dropbox Sign
    PandaDoc has an interface that isn't as simple but once you get used to it, it's really not bad. The biggest con is that I've had issues when using it where it glitches or just isn't loading. I think it's been issues on the back end that required ticketing. In the end, I didn't …
    Incentivized
    Chose Dropbox Sign
    Reliable and intuitive
    Incentivized
    Chose Dropbox Sign
    It was more expensive and I didn't like the user interface as much.
    Incentivized
    Chose Dropbox Sign
    In my opinion, customer service is lacking. I believe they are unethical -- in my experience, they cancelled my membership despite asking them to only stop auto-billing. My account shows the membership was canceled but, I believe they still stole my $1630! Only reason I knew is …
    Incentivized
    Chose Dropbox Sign
    Very similar program. I cannot say how different they are because I have not used DocuSign in some time.
    Incentivized
    Chose Dropbox Sign
    The cost is the main feature
    Incentivized
    Chose Dropbox Sign
    Great software, however the integration of the Dropbox cloud in tandem with this is amazing and simpler than this great competitor for an all in one solution.
    Incentivized
    Chose Dropbox Sign
    Dropbox sign is much friendly-user, and easier to navigate.
    Incentivized
    Chose Dropbox Sign
    N/A - We have been using Dropbox for several years.
    Incentivized
    Chose Dropbox Sign
    Dropbox seemed easier to use and cheaper than the others. It was just as functional.
    Incentivized
    Chose Dropbox Sign
    I don't remember what I thought about DocuSign, but I remember that my decision came down to price for the value - and I believed HelloSign (now Dropbox Sign) was the best.
    Incentivized
    Chose Dropbox Sign
    Hellosign the easiest out of the class that we use. It is just super quick. We use eversign to get some extra templates, but it is pretty clunky for sending contracts.
    Incentivized
    Chose Dropbox Sign
    It's useful that Dropbox Sign is connected with other apps (like fax), that's something the competitors I've used don't have.
    Incentivized
    Chose Dropbox Sign
    Save money.
    Incentivized
    Chose Dropbox Sign
    So much better, specifically because of the lack of a limit. Focusing limits the total amount of docs you can sign per year and is more expensive. This product has similar if not slightly easier/Better functionality, and it’s for a much better price point. Would highly …
    Incentivized
    Chose Dropbox Sign
    This is my first time using a tool like DropBox Sign and the reason I chose it is because the price was right for a small business with one user and I had a great customer service rep chatting with me that answered all of my questions very completely and efficiently.
    Incentivized
    Chose Dropbox Sign
    Falls a little short but not too bad
    Incentivized
    Chose Dropbox Sign
    Simpler to use and easier interface on your eyes
    Incentivized
    Chose Dropbox Sign
    10 out of 10 times I will choose DocuSign moving forward over DropBox Sign. I hated how horrible their technical support was in solving my issue.
    Incentivized
    Chose Dropbox Sign
    DocuSign is fine, but Dropbox Sign provides far more flexibility and will scale with your business. DocuSign seems to nickel and dime you every step of the way.
    Incentivized
    Chose Dropbox Sign
    It stacks up pretty well, I do think some of the templates I've seen are a bit lacking with Dropbox sign.
    Incentivized
    Chose Dropbox Sign
    DocuSign started jerking us around with pricing.
    Incentivized
    Chose Dropbox Sign
    The functionality is very similar but more competively priced.
    Incentivized
    Chose Dropbox Sign
    About the same. Price was better but then I found out the limitations
    Incentivized
    Key User Insights
    Would buy again
    91%
    Would buy again
    140 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    133 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    141 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    111 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    127 Answers
    Best Alternatives
    Dropbox Sign
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    Enterprises
    DocuSign
    Score8.7 out of 10
    All AlternativesView all alternatives
    User Ratings
    Dropbox Sign
    Likelihood to Recommend
    9.8
    (178 ratings)
    Likelihood to Renew
    9.1
    (12 ratings)
    Usability
    10.0
    (124 ratings)
    Availability
    9.1
    (2 ratings)
    Performance
    9.1
    (2 ratings)
    Support Rating
    1.7
    (18 ratings)
    Implementation Rating
    9.0
    (4 ratings)
    Configurability
    8.3
    (120 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    Product Scalability
    9.1
    (1 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    User Testimonials
    Dropbox Sign
    Likelihood to Recommend
    Dropbox
    Someone who has never used Dropbox Sign before could quickly figure it out without needing a tutorial or guide. It is very useful in instantly collecting signatures and keeping others in the loop as well, even if they aren't signers. I love that there's an option to cc someone in basically and they'll be able to see the documents and when it's signed. It's also impossible to miss a document not being signed because it automatically sends reminders to signers if they do not sign and emails reminders daily, letting me know how many documents are pending signatures.
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    Pros
    Dropbox
    • Allows customization for each client.
    • Gives us all the room we need to create a thorough contract.
    • Allows us to save each executed contract as a PDF.
    • Looks like a pricey, professionally drawn-up contract.
    • The ability to send a new customer a professional-looking contract like this makes us look "bigger" than we are.
    Incentivized
    Read full review
    Cons
    Dropbox
    • It would be nice to be able to build a template for just the location of the signature boxes that would allow me to upload a document, and the boxes could be basically replaced. I have the exact same doc for each of my clients, but there are small changes here and there, and I have to fill in their personal info through another program, so it would be nice to be able to do a template this way instead of just tying a template to one document.
    Incentivized
    Read full review
    Likelihood to Renew
    Dropbox
    Because this product has been affordable which is so important for a non profit however it is also of good quality so its not like you get a cheap version of this you get a quality product at an affordable price and that is so important for a non profit
    Incentivized
    Read full review
    Usability
    Dropbox
    I found this to be super user-friendly and easy to teach other teammates how to use in 5 minutes. I use it frequently, and there was little to no learning curve with this product. I also find that document signers have no problem navigating the documents we need them to review.
    Incentivized
    Read full review
    Reliability and Availability
    Dropbox
    I have not encountered this because it was so easy to use however just seeing how they created a community is great and shows that they are here for their users. I am going to say I am sure they are available and ready to assist when needed. The fact that we have not yet experienced an outage and issues says a lot though :)
    Incentivized
    Read full review
    Performance
    Dropbox
    Again I cannot say it is enough this app is simple. We are preparing to be able to integrate with Salesforce and Sharepoint at a very small cost per user (these are the platforms we use) and it is great that they have the option to integrate these apps. We love this app
    Incentivized
    Read full review
    Support Rating
    Dropbox
    Support is limited to email only (for our subscription level), which might be OK for a e-signing platform if support was relatively rapid. This is not the case with HelloSign. Since the issues first arose a week ago, we have made no discernible progress in solving the problem. No matter how quickly I respond to a follow-up email, we receive only 1 email a day from the support. The other issue, which is a true edge case situation, is their insistence on receiving email from the same email account as the HelloSign registration. We changed our organizational email recently, and I was still logging into HS using our old email address. This became a hard stop on further support, which doesn't make sense on a practical level. Why would someone write in for support with specific issues if they weren't a customer? And if they did, wouldn't that be a miniscule proportion of the support requests? So if you adopt a policy that stops providing support to anyone who isn't verified, regardless of the situation, isn't that using a blunt instrument to solve a very rare issue? Reflects the overall organizational values, in my opinion, which is not to value the small customer.
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    Implementation Rating
    Dropbox
    I can not say it enough - this was the easiest implementation we have had with an application. I became an admin, I added the person who would be the back up admin, we moved forward with adding accounts and that was it. All the users we have were self sufficient enough to move forward with very little guidance and the guidance they received was in house.
    Incentivized
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    Alternatives Considered
    Dropbox
    Dropbox Sign seems a little more intuitive and user-friendly than DocuSign. DocuSign also has a limit to the number of documents that you can send for signature over a period of time. Dropbox Sign integrates with just as many applications and software as DocuSign does. I also think the amount of templates that they give you to use is more than adequate for most business applications and more than other services seem to give you.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Dropbox
    The appropriate price for the system.
    Incentivized
    Read full review
    Scalability
    Dropbox
    Between the easy to use app, the pricing, and the team at dropbox. This app is hands down great! Easy to use. Anyone can start using it and if not I am sure the team at dropbox will guide you to implement. The cost especially for us as a nonprofit is sustainable which is great.
    Incentivized
    Read full review
    Return on Investment
    Dropbox
    • Faster time to contract signature-less overthinking because they sign with their finger on the phone with the sales rep.
    • Reduction of paper waste and organization.
    • Ease for sales reps to quickly choose and alter any agreement they need while on a call.
    Incentivized
    Read full review
    ScreenShots

    Dropbox Sign Screenshots

    Screenshot of drag and drop fields for any document to create an e-signature documentScreenshot of signer settings that can be used to distribute agreementsScreenshot of Notifications of completed signaturesScreenshot of uploading a documentScreenshot of Admin homepageScreenshot of template creation