Help Scout vs. Microsoft Dynamics 365 Customer Service
Help Scout vs. Microsoft Dynamics 365 Customer Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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Help Scout | N/A | Help Scout is help desk software. The vendor’s value proposition is that that their solution reduces time spent on training users because Help Scout is simple to use and set up and scales like any enterprise product. This solution includes multiple mailboxes to support as many email addresses as needed in order to work collaboratively across teams, and manage several products or brands from one account. Reports on conversation trends, team performance, productivity, and customer happiness are… | $20 per user/per month | |
Microsoft Dynamics 365 Customer Service | N/A | Microsoft Dynamics 365 Customer Service is designed to create positive experiences through any channel and on any device to exceed customer expectations. | $50 per month per user |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Help Scout | Microsoft Dynamics 365 Customer Service | |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Help Scout | Microsoft Dynamics 365 Customer Service | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Help Scout | Microsoft Dynamics 365 Customer Service | |
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Likelihood to Recommend | 10.0 (18 ratings) | 10.0 (1 ratings) |
Likelihood to Renew | 7.0 (1 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Help Scout | Microsoft Dynamics 365 Customer Service | |
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Likelihood to Recommend | Help Scout | Microsoft |
Pros | Help Scout | Microsoft |
Cons | Help Scout | Microsoft |
Likelihood to Renew | Help Scout | Microsoft No answers on this topic |
Usability | Help Scout | Microsoft No answers on this topic |
Alternatives Considered | Help Scout | Microsoft |
Return on Investment | Help Scout | Microsoft |
ScreenShots | Help Scout Screenshots |