Chose HelpCrunch
HelpCrunch is more affordable than other alternatives on the market and offers better customer support.
Product | Rating | Most Used By | Product Summary | Starting Price |
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HelpCrunch | N/A | All-in-one software for better customer communication HelpCrunch toolset includes: Live chat Email marketing automation Simple Helpdesk It's a perfect solution for customer support, sales & marketing teams at SaaS, E-commerce, and any other online businesses. Acquire, convert more leads, and support your customers better. | $12 per month | |
Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat |
HelpCrunch | Intercom | |||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Unlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs. | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | ||||||||||||||
More Pricing Information |
HelpCrunch | Intercom | |
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Considered Both Products | HelpCrunch | Intercom No answer on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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HelpCrunch | Intercom | |
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Small Businesses | Gist Score 9.6 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
HelpCrunch | Intercom | |
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Likelihood to Recommend | 8.0 (4 ratings) | 9.0 (260 ratings) |
Likelihood to Renew | - (0 ratings) | 8.9 (19 ratings) |
Usability | - (0 ratings) | 8.8 (168 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | 10.0 (1 ratings) | 7.1 (10 ratings) |
Online Training | - (0 ratings) | 8.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 7.5 (5 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
HelpCrunch | Intercom | |
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Likelihood to Recommend | HelpCrunch | Intercom |
Pros | HelpCrunch | Intercom |
Cons | HelpCrunch | Intercom |
Likelihood to Renew | HelpCrunch No answers on this topic | Intercom |
Usability | HelpCrunch No answers on this topic | Intercom |
Reliability and Availability | HelpCrunch No answers on this topic | Intercom |
Performance | HelpCrunch No answers on this topic | Intercom |
Support Rating | HelpCrunch | Intercom |
Online Training | HelpCrunch No answers on this topic | Intercom |
Implementation Rating | HelpCrunch No answers on this topic | Intercom |
Alternatives Considered | HelpCrunch | Intercom |
Return on Investment | HelpCrunch | Intercom |
ScreenShots | HelpCrunch Screenshots | Intercom Screenshots |