HelpCrunch vs. LiveChat
HelpCrunch vs. LiveChat
Product | Rating | Most Used By | Product Summary | Starting Price |
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HelpCrunch | N/A | All-in-one software for better customer communication HelpCrunch toolset includes: Live chat Email marketing automation Simple Helpdesk It's a perfect solution for customer support, sales & marketing teams at SaaS, E-commerce, and any other online businesses. Acquire, convert more leads, and support your customers better. | $12 per month | |
LiveChat | Mid-Size Companies (51-1,000 employees) | LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers' questions in real time. Online businesses can interact with customers on their website, to be more accessible. With LiveChat, users can identify people on the website and engage them… | $20 per month per user |
HelpCrunch | LiveChat | |||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Unlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs. | — | ||||||||||||||
More Pricing Information |
HelpCrunch | LiveChat | |
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Top Cons |
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HelpCrunch | LiveChat | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
HelpCrunch | LiveChat | |
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Likelihood to Recommend | 8.0 (4 ratings) | 8.1 (43 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | 10.0 (1 ratings) | 7.3 (3 ratings) |
HelpCrunch | LiveChat | |
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Likelihood to Recommend | HelpCrunch | LiveChat |
Pros | HelpCrunch | LiveChat |
Cons | HelpCrunch | LiveChat |
Support Rating | HelpCrunch | LiveChat |
Alternatives Considered | HelpCrunch | LiveChat |
Return on Investment | HelpCrunch | LiveChat |
ScreenShots | HelpCrunch Screenshots | LiveChat Screenshots |