Helpman vs. NinjaOne
Helpman vs. NinjaOne
Product | Rating | Most Used By | Product Summary | Starting Price |
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Helpman | Small Businesses (1-50 employees) | Helpman is a cloud-based software that lets companies organize answers and articles and make them available publicly to customers. Customer support teams share their knowledge with customers in a knowledge base or a help center. The vendor’s value proposition is that this reduces the flow on other support channels like chat or email and helps customer support teams be more productive and more focused on the most important requests. Customers can find answers using the typo… | $25 per article | |
NinjaOne | N/A | NinjaOne (formerly NinjaRMM) is a security-oriented remote monitoring and management platform. It allows for manual customization as well as scripting and automation. | N/A |
Helpman | NinjaOne | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Unlimited free trial as long as the knowledge base is not published. | NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial. | ||||||||||||||
More Pricing Information |
Helpman | NinjaOne | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Helpman | NinjaOne | ||||||||||||
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Monitoring Tasks |
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Management Tasks |
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Helpman | NinjaOne | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Panda Systems Management Score 9.4 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Atera Score 8.9 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | No answers on this topic |
All Alternatives | View all alternatives | View all alternatives |
Helpman | NinjaOne | |
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Likelihood to Recommend | - (0 ratings) | 9.4 (39 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (1 ratings) |
Usability | - (0 ratings) | 8.0 (2 ratings) |
Support Rating | - (0 ratings) | 9.1 (5 ratings) |
Helpman | NinjaOne | |
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Likelihood to Recommend | Helpman No answers on this topic | NinjaOne |
Pros | Helpman No answers on this topic | NinjaOne |
Cons | Helpman No answers on this topic | NinjaOne |
Likelihood to Renew | Helpman No answers on this topic | NinjaOne |
Usability | Helpman No answers on this topic | NinjaOne |
Support Rating | Helpman No answers on this topic | NinjaOne |
Alternatives Considered | Helpman No answers on this topic | NinjaOne |
Return on Investment | Helpman No answers on this topic | NinjaOne |
ScreenShots | Helpman Screenshots | NinjaOne Screenshots |