TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Heroku Platform

    Score7.6 out of 10
    N/AThe Heroku Platform, now from Salesforce, is a platform-as-a-service based on a managed container system, with integrated data services and ecosystem for deploying modern apps. It takes an app-centric approach for software delivery, integrated with developer tools and workflows. It’s three main tool are: Heroku Developer Experience (DX), Heroku Operational Experience (OpEx), and Heroku Runtime. Heroku Developer Experience (DX) Developers deploy directly from tools like…

    $85

    per month

    Kissflow

    Score8.3 out of 10
    Enterprise companies (1,001+ employees)
    Kissflow is a low-code platform for custom application development tailored to business operations. Kissflow empowers process owners and IT developers to automate and build processes and applications for internal business operations.

    $1,500

    per month 50 Users

    Pricing
    Heroku PlatformKissflow
    Editions & Modules
    Production
    $25.00
    per month
    Advanced
    $250.00
    per month
    Small Business
    $1500
    per month
    Offerings
    Pricing Offerings
    Heroku PlatformKissflow
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Heroku PlatformKissflow
    Considered Both Products
    Salesforce
    No answer on this topic
    Kissflow, Inc (OrangeScape)
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    8 Answers
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    8 Answers
    No answers on this topic
    Implementation went as expected
    89%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Features
    Heroku PlatformKissflow
    Platform-as-a-Service
    Comparison of Platform-as-a-Service features of Heroku Platform and Kissflow
    Feature
    Heroku Platform
    7.2
    44 Ratings
    7% below category average
    Kissflow
    -
    Ratings
    Ease of building user interfaces6.027 Ratings00 Ratings
    Scalability7.044 Ratings00 Ratings
    Platform management overhead7.043 Ratings00 Ratings
    Workflow engine capability6.030 Ratings00 Ratings
    Platform access control7.043 Ratings00 Ratings
    Services-enabled integration6.042 Ratings00 Ratings
    Development environment creation9.039 Ratings00 Ratings
    Development environment replication9.038 Ratings00 Ratings
    Issue monitoring and notification8.042 Ratings00 Ratings
    Issue recovery7.039 Ratings00 Ratings
    Upgrades and platform fixes7.044 Ratings00 Ratings
    Low-Code Development
    Comparison of Low-Code Development features of Heroku Platform and Kissflow
    Feature
    Heroku Platform
    -
    Ratings
    Kissflow
    8.9
    3 Ratings
    6% above category average
    Drag-and-drop Interfaces00 Ratings9.03 Ratings
    Platform Security00 Ratings9.53 Ratings
    Platform User Management00 Ratings8.93 Ratings
    Reusability00 Ratings9.03 Ratings
    Platform Scalability00 Ratings7.93 Ratings
    Best Alternatives
    Heroku PlatformKissflow
    Small Businesses
    IBM Cloud Foundry
    Score8.5 out of 10
    Zoho Creator
    Score7.7 out of 10
    Medium-sized Companies
    IBM Cloud Private
    Score9.6 out of 10
    AppSheet
    Score8.2 out of 10
    Enterprises
    AWS Elastic Beanstalk
    Score8.6 out of 10
    Oracle APEX
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Heroku PlatformKissflow
    Likelihood to Recommend
    7.0
    (47 ratings)
    8.4
    (23 ratings)
    Likelihood to Renew
    9.5
    (6 ratings)
    9.0
    (1 ratings)
    Usability
    9.2
    (17 ratings)
    8.5
    (3 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.7
    (19 ratings)
    9.7
    (2 ratings)
    Online Training
    6.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Heroku PlatformKissflow
    Likelihood to Recommend
    Salesforce
    Heroku is very well suited for startups looking to get a server stack up and running quickly. There is little to no overhead when managing your instances. However, you'll need a background in basic DevOps or system management to make sure everything is set up correctly. In addition, it's easy to accidentally go crazy on pricing. Make sure you're only creating the server instances you need to run the base application and set up an auto-scaler plugin to handle peaks.
    Incentivized
    Read full review
    Kissflow, Inc (OrangeScape)
    We've used Kissflow [School Cloud] in order to track parent requests for transportation in the SpEd department. It has been user friendly for parents to input a request and staff to review, double check school sites and locations, and set up specific routes to meet the needs of students and communicate the info back to parents.
    Incentivized
    Read full review
    Pros
    Salesforce
    • Heroku has a very simple deployment model, making it easy to get your application up-and-running with minimal effort. We can focus on our efforts the unique aspects of our application.
    • The robust add-on marketplace makes it easy to try out new approaches with minimal effort and investment -- and when we settle on a solution, we can easily scale it.
    • Heroku's support is quite good -- their staff is quite technical and willing to get into the weeds to diagnose even complicated problems.
    Incentivized
    Read full review
    Kissflow, Inc (OrangeScape)
    • They know what they are. You aren't going to get a Workflow program that also wants to be a CRM. You will get the equivalent of an electronic assistant going from station to station, taking care of business and giving you the end result.
    • Paper. It reduces the amount of paper needed for menial tasks tremendously. You can automate an entire process. As an educational institution, you may still need paper copies, but you aren't waiting for John Doe to sign Line 3, then Jane Doe to initial, and so on and so on with a paper form.
    • Tracking. If you need to know where things are in the process, the fact that this program is dedicated to workflow makes it incredibly easy to identify where people are in the sales flow.
    • Customer appreciation. When your workflow is stronger, faster, and better, the customers feel it. They feel like you are right there with them and getting things moving.
    Incentivized
    Read full review
    Cons
    Salesforce
    • Large price jumps between certain resource tiers (2x Dyno for $50 per month versus Performance Dyno for $250). Free Postgres next jumps to $50 per month.
    • Marketing/Branding to non-technical stakeholders. As the years pass, I've had to fight more to convince stakeholders on the value of Heroku over AWS.
    • Improve Buildpack documentation. This is one area where Heroku's documentation is fairly confusing.
    Incentivized
    Read full review
    Kissflow, Inc (OrangeScape)
    • Workflow Design: There isn't a copy/paste function when creating the workflow, and you can't move a workflow task between parallel branches. This becomes a pain point when an item has 98% of what you need, but you can't copy it and place it in another branch to make the last tweaks. Instead, it needs to be completely recreated
    • Interface: While I like the current design features, which make it easy for an end-user to find their tasks and items, it would be nice to also have some flexibility within the platform. Things like being able to groups apps under a category or tailoring the look and feel of the page a little more would be a welcome addition.
    Incentivized
    Read full review
    Likelihood to Renew
    Salesforce
    Heroku is easy to use, services a ton of functions for you out of the box, and provides a means to get a software product off the ground and managed quickly and easily. The tools provide allows a small to medium size org to move very quickly. The CLI tools provided make managing an entire technical infrastructure simple.
    Incentivized
    Read full review
    Kissflow, Inc (OrangeScape)
    Really love the product. Was pleasantly surprised that it has been easy to use for parents
    Incentivized
    Read full review
    Usability
    Salesforce
    Easy to use web based console and easy to use command line tools; deployment is done directly from a GIT repository. What more could you ask for? The one thing that keeps me from giving it a 10 is that custom build packs are almost incomprehensible. We used one for a while because we needed cairo graphics processing. Fortunately, I was able to figure out a different way to do what we needed so that we could get off the custom build pack.
    Read full review
    Kissflow, Inc (OrangeScape)
    The system has room to grow as it's limited by not being able to edit POs after they've been approved. The system is great for registrations and syncing to other systems while including the attachments. The reporting from Kissflow is also easy to setup to link to other platforms such as Looker
    Incentivized
    Read full review
    Reliability and Availability
    Salesforce
    Heroku availability correlates pretty strongly to AWS US EAST availability. We had a couple of times where there was a Heroku-specific issue but not for the last 7-8 months.
    Read full review
    Kissflow, Inc (OrangeScape)
    No answers on this topic
    Performance
    Salesforce
    The only issue that I ever have is that about 1 out of 20 deployments (git push) will hang and need to be cancelled and done again.
    Read full review
    Kissflow, Inc (OrangeScape)
    No answers on this topic
    Support Rating
    Salesforce
    I've used it for many years without facing any major problem. It's not hard at all to get used to it, it's documentation is outstanding and simple. We are close to 2020 and I don't think most of the existing companies or startups should still face old problems such as wasting time deploying code and calculate computing resources.
    Incentivized
    Read full review
    Kissflow, Inc (OrangeScape)
    I haven't encountered a need for support with KiSSFLOW. It's not a perfect platform, but it's functional, dependable, and reasonably intuitive. I can't fault a support team just because their product works!
    Incentivized
    Read full review
    Implementation Rating
    Salesforce
    Be ready to pay a bit more than expected in the beginning if you're migrating from a big server. The application is probably not ready for the change and you have to keep improving it with time.
    It's also important to consider that you can't save anything to the disc as it will be lost when your application restarts, so you have to think about using something like S3.
    Incentivized
    Read full review
    Kissflow, Inc (OrangeScape)
    No answers on this topic
    Alternatives Considered
    Salesforce
    Heroku is the more expensive option for hosting compared to some of the cloud platforms we investigated, but it's worth it for us because of the plug-and-play nature of Heroku deployment. We can be up and running in a few minutes and know with precision how much it will cost us each month to run the application, unlike Amazon Web Services where you have to go to great pains to configure it correctly or else you might end up with a shocking monthly bill. Overall, spending the time to configure Amazon Web Services or one of its competitors is likely the more affordable and powerful choice, because you have control over so many specifics of the configuration. But it also requires the burden of continuing to maintain and update your AWS instance, whereas with Heroku they take care of security fixes and platform upgrades. It's a great service and we are happy to pay the extra cost for the value-adds Heroku provides.
    Incentivized
    Read full review
    Kissflow, Inc (OrangeScape)
    KiSSFLOW is much easier to set up, less coding and easier to explain to those that are being trained. The company already had SharePoint, but it is a very difficult system to set up. A class had to be taken, along with getting books in order to understand the process of the workflow. With KiSSFLOW, it is simple to understand, the helpdesk is quick with their response, help topics are laid out simply and you can even talk with someone on that side to ask your questions. Overall, KiSSFLOW is a much easier workflow and system to use.
    Read full review
    Return on Investment
    Salesforce
    • It has been critical in seamlessly operating our platform with runs all of our programs.
    • It has been impressive with its ability to scale quickly which results in the growth of our work.
    • It allows for tracking of different features which allows for quick problem solving which saves us time.
    Read full review
    Kissflow, Inc (OrangeScape)
    • The only real hard number savings that we have had with KiSSFLOW is the money we have saved in forms being printed, especially multi-part forms. So for a small college like us that it probably in the $5000 to $10000 per year range. We have certainly saved money in increased efficiencies of the processes that we have moved to KiSSFLOW. But that is harder to calculate.
    Read full review
    ScreenShots

    Kissflow Screenshots

    Screenshot of overall efficiency monitoringScreenshot of workflow trackingScreenshot of process metricsScreenshot of the drag and drop form builderScreenshot of a parallel branches workflowScreenshot of where to change file permissions