Hevo Data vs. SAP Customer Data Solutions

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hevo
Score 4.4 out of 10
N/A
Hevo Data is a no-code, bi-directional data pipeline platform specially built for modern ETL, ELT, and Reverse ETL Needs. It helps data teams streamline and automate org-wide data flows to save engineering time/week and drive faster reporting, analytics, and decision making. The platform supports 100+ ready-to-use integrations across Databases, SaaS Applications, Cloud Storage, SDKs, and Streaming Services. The platform boasts 500 data-driven companies spread across 35+…
$149
per month
SAP Customer Data Solutions
Score 8.0 out of 10
N/A
The SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles.N/A
Pricing
Hevo DataSAP Customer Data Solutions
Editions & Modules
Free
$0
per month
Starter
$149 to $999
Per Month (Paid Yearly)
Business
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
HevoSAP Customer Data Solutions
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsHevo offers a Free Plan and a 14-day Free Trial for all the paid plans.
More Pricing Information
Community Pulse
Hevo DataSAP Customer Data Solutions
Features
Hevo DataSAP Customer Data Solutions
Tag Management
Comparison of Tag Management features of Product A and Product B
Hevo Data
-
Ratings
SAP Customer Data Solutions
7.8
28 Ratings
5% below category average
Tag library00 Ratings7.827 Ratings
Tag variable mapping00 Ratings7.725 Ratings
Ease of writing custom tags00 Ratings7.826 Ratings
Rules-driven tag execution00 Ratings7.826 Ratings
Tag performance monitoring00 Ratings7.925 Ratings
Page load times00 Ratings8.026 Ratings
Mobile app tagging00 Ratings7.625 Ratings
Library of JavaScript extensions00 Ratings7.724 Ratings
Audience Segmentation & Targeting
Comparison of Audience Segmentation & Targeting features of Product A and Product B
Hevo Data
-
Ratings
SAP Customer Data Solutions
7.6
29 Ratings
7% below category average
Standard visitor segmentation00 Ratings8.029 Ratings
Behavioral visitor segmentation00 Ratings8.028 Ratings
Traffic allocation control00 Ratings5.028 Ratings
Website personalization00 Ratings9.527 Ratings
Customer Data Management
Comparison of Customer Data Management features of Product A and Product B
Hevo Data
-
Ratings
SAP Customer Data Solutions
6.8
30 Ratings
19% below category average
Account Scoring00 Ratings7.928 Ratings
Customer Data Governance00 Ratings8.829 Ratings
Data Connectors00 Ratings5.130 Ratings
Data Enhancement00 Ratings5.830 Ratings
Data Ingestion00 Ratings6.530 Ratings
Data Storage00 Ratings3.730 Ratings
Data Visibility00 Ratings7.930 Ratings
Event Data00 Ratings6.428 Ratings
Identity Resolution00 Ratings8.828 Ratings
Best Alternatives
Hevo DataSAP Customer Data Solutions
Small Businesses
Skyvia
Skyvia
Score 10.0 out of 10
Bloomreach
Bloomreach
Score 9.0 out of 10
Medium-sized Companies
Astera Data Pipeline Builder (Centerprise)
Astera Data Pipeline Builder (Centerprise)
Score 8.8 out of 10
Bloomreach
Bloomreach
Score 9.0 out of 10
Enterprises
Control-M
Control-M
Score 9.4 out of 10
Bloomreach
Bloomreach
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Hevo DataSAP Customer Data Solutions
Likelihood to Recommend
8.8
(4 ratings)
8.5
(58 ratings)
Likelihood to Renew
-
(0 ratings)
9.5
(10 ratings)
Usability
-
(0 ratings)
9.1
(7 ratings)
Availability
-
(0 ratings)
8.9
(57 ratings)
Performance
-
(0 ratings)
7.3
(7 ratings)
Support Rating
-
(0 ratings)
9.1
(8 ratings)
In-Person Training
-
(0 ratings)
9.1
(2 ratings)
Online Training
-
(0 ratings)
9.1
(7 ratings)
Implementation Rating
-
(0 ratings)
7.3
(7 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
4.5
(1 ratings)
Vendor pre-sale
-
(0 ratings)
4.5
(1 ratings)
User Testimonials
Hevo DataSAP Customer Data Solutions
Likelihood to Recommend
Hevo Data Inc.
It is of great help for unstructured data sources. The way Hevo Data flattens the high nested data is amazing. Schema management is also good by Hevo Data. The way it's tell about the data type and then we can identify any error in the model. Additionally, It is very easy to setup for any new user and once model is created then we do not have to worry about the script maintenance and updating the script daily.
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SAP
It's best suited for business business to turn digital interaction in to richer and high value and experience that reach across computing platform also it offers a holistic and integrated approach to managing customer data and enhancing and personalized experience.it also draw actionable insights.because it offers wide range of products . perfect customer insight data solutions
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Pros
Hevo Data Inc.
  • Extract
  • Load
  • Transform
  • Support
Read full review
SAP
  • SAP's Customer Data Solutions provide a comprehensive customer view by collecting detailed data, including age, web activity, and buying history.
  • The software's strong analytics features give valuable information about how customers use content and products, so we can enhance our strategies.
  • SAP Customer Data Solutions offers insights to create specific marketing campaigns that sort audiences by preferences, browsing, and purchase behavior.
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Cons
Hevo Data Inc.
  • Support - their support teams try to be helpful, but often miss the mark
  • Error logging - we've run into a few issues debugging errors and limited support is provided by Hevo
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SAP
  • I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
  • integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.
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Likelihood to Renew
Hevo Data Inc.
No answers on this topic
SAP
On the whole I am really impressed with SAP Customer Data Solutions and would highly recommend that other professionals look at this software to enhance their B2C and B2B sales
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Usability
Hevo Data Inc.
No answers on this topic
SAP
We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.
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Reliability and Availability
Hevo Data Inc.
No answers on this topic
SAP
Customer Data Solutions availability has been pretty good, anytime there has been any issues like I mentioned before, support staff has been quickly avialable to help trouble shoot things. Customer data solutions has had very few outages during out time using it as well and when they happen it's a quick resolution.
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Performance
Hevo Data Inc.
No answers on this topic
SAP
There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
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Support Rating
Hevo Data Inc.
No answers on this topic
SAP
We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.
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In-Person Training
Hevo Data Inc.
No answers on this topic
SAP
because it was made directly in the company
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Online Training
Hevo Data Inc.
No answers on this topic
SAP
They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup.
Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.
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Implementation Rating
Hevo Data Inc.
No answers on this topic
SAP
There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning
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Alternatives Considered
Hevo Data Inc.
1. Cost efficient 2. Creation of automated pipeline 3. Can load data from multiple data sources 4. Updates data in near real-time - We were able to get near real time insights from the data model which we have created in hevo 5. It has good integration with different BI tools
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SAP
There is a dedicated team for SAP setup that helps in providing specialized or customized services to the user. The platform's accessibility lets us obtain reports and information in real time so we reach clients at the proper moment by optimizing delivery time appealed to us the most.
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Scalability
Hevo Data Inc.
No answers on this topic
SAP
because the platform actually allows you to scale at any time if designed following best practices
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Return on Investment
Hevo Data Inc.
  • Comprehensive results from the data processing is a perfect approach from the tool.
  • Authentic data models brings a high automation process and more productivity.
  • Expansive data sourcing brings clarity and genuine results after inferential analytics.
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SAP
  • Having a single, stremlined point of entry for the customers improves the overall customer experience
  • By the same reason, maintenance costs are reduced because interventions focus on a single object
  • It's versatile in its integration so there is no need to change the surrounding software ecosystem
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ScreenShots

Hevo Screenshots

Screenshot of TransformationsScreenshot of Pipeline OverviewScreenshot of Schema MapperScreenshot of Select Source TypeScreenshot of Query EditorScreenshot of Transformations

SAP Customer Data Solutions Screenshots

Screenshot of Customer Login in SAP Enterprise Consent and Preference ManagementScreenshot of User Identities report dashboardScreenshot of Search by Custom Fields windowScreenshot of Customer Data DataflowScreenshot of Account InformationScreenshot of SAP Customer Data Platform