Hexnode UEM vs. N-able N-sight RMM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hexnode UEM
Score 8.1 out of 10
N/A
Hexnode is a Unified Endpoint Management solution from Mitsogo Inc. that aims to simplify the way people work with the help of intelligent tools. The management platform streamlines the device lifecycle model to offer its support at every stage, from device onboarding to the end of its life. It also gives a hands-free experience with automatic enrollment using Zero-touch enrollment, Knox Mobile Enrollment, and ABM and endpoint management with the help of dynamic group allocation in…
$36
per month 15 devices (minimum)
N-able N-sight RMM
Score 7.8 out of 10
N/A
SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.N/A
Pricing
Hexnode UEMN-able N-sight RMM
Editions & Modules
Pro
$2.40
per month per device
Enterprise
$3.60
per month per device
Ultimate
$5.20
per month per device
Ultra
Contact Hexnode for a Quote
No answers on this topic
Offerings
Pricing Offerings
Hexnode UEMN-able N-sight RMM
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNo support costs, No maintenance charges. Per device pricing. Discount available for annual pricing.
More Pricing Information
Community Pulse
Hexnode UEMN-able N-sight RMM
Features
Hexnode UEMN-able N-sight RMM
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Hexnode UEM
-
Ratings
N-able N-sight RMM
10.0
15 Ratings
30% above category average
Remote monitoring00 Ratings10.015 Ratings
Network device monitoring00 Ratings10.014 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Hexnode UEM
-
Ratings
N-able N-sight RMM
10.0
15 Ratings
33% above category average
Patch Management00 Ratings10.015 Ratings
Policy-based automation00 Ratings10.015 Ratings
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User Ratings
Hexnode UEMN-able N-sight RMM
Likelihood to Recommend
8.0
(20 ratings)
6.2
(28 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
8.1
(8 ratings)
9.3
(2 ratings)
Support Rating
10.0
(1 ratings)
7.4
(2 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Hexnode UEMN-able N-sight RMM
Likelihood to Recommend
Hexnode
We enjoy the ability to remotely support our end users with their tablets while they are traveling. I've had the ability to provide support to some of our remote sales users as they are working at a customers location. However, sometimes the remote view can be a bit of a lagging issue that makes things a bit difficult. Though overall this has been a great experience that helps us support our various users throughout the company.
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N-able
SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.
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Pros
Hexnode
  • Android zero-touch enrollment allows bulk enrollment of corporate-owned android devices with a single click.
  • With the help of the dynamic device grouping function, devices may be grouped in accordance with specific pre-configured criteria.
  • The kiosk mode supports both single-app kiosk mode, in which the device is restricted to using a single app, and multi-app kiosk mode, in which the device is in kiosk mode but has access to a number of other programs and files.
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N-able
  • It provides fantastic remote access capabilities. The Take Control tool gives us a robust platform that is capable of remote controlling almost any endpoint we need to and the chat, file transfer, and screen recording tools are all exceptionally useful.
  • SolarWinds RMM is particularly useful as a single pane of glass solution that allows us to monitor and manage thousands of endpoints across dozens of different clients. It does a solid job of allowing us to sort, organize, and filter based off of who and what we want to see at any given time.
  • Due to its client based nature, the platform excels at in-depth monitoring of services, event logs, and the functionality of systems with custom script checks.
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Cons
Hexnode
  • Devices running watchOS cannot be handled or enrolled.
  • The policies under WIFI, which allowed certain websites to be blocked using website certificates, were complicated .
  • The app management features provide the ability to push the installation of corporate apps on the devices. Even though it was successful on the Hexnode Portal, this feature periodically malfunctioned, and the apps were not loaded.
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N-able
  • UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
  • Load times in certain menus, regardless of server specs.
  • Integration with 3rd party applications.
  • Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.
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Likelihood to Renew
Hexnode
It works exactly as needed, no need to find another solution.
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N-able
No answers on this topic
Usability
Hexnode
UX is pretty good, but various screens are a bit redundant. Managing user and managing devices is often one in the same operation, but is broken across multiple screens. Device management policies are strange because if you make a "macOS" policy, why does it have all the Windows, iOS, Android etc options? It's unlikely you'll want all of these options for all possible OSes in one policy, but that's the only way to build a policy. Manage policy changes require remote system restart which is highly disruptive to employees.
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N-able
The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
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Support Rating
Hexnode
Online chat support is the best I have received from my vendors.
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N-able
The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
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Implementation Rating
Hexnode
Follow the steps, and it will install very easy.
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N-able
No answers on this topic
Alternatives Considered
Hexnode
I am currently using both the platforms, Hexnode UEM and Esper. Esper is used for managing mobile devices and Lenovo Tablets while Hexnode UEM is being used for Microsoft tablets. The basic framework behind both of them is almost the same. Both of them have a clean and interactive UI with good functionality.
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N-able
SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are up and working I feel they all do a good job at basic monitoring and management. The difference is that SolarWinds does a good job at having things templated but allows you to customize some attributes. If you are want to make major customization for alerts and monitoring and other things SolarWinds is not the best option. But, then again, you will not need a team just to manage the system.
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Return on Investment
Hexnode
  • We already had someone try to walk away with an ipad after deploying Hexnode, and we were immediately able to force an activation lock telling them to bring it back and they did.
  • It has saved us a lot of time setting up ios devices as we have a limited amount of IT staff and Hexnode makes it take probably around ten minutes an ipad.
  • Employee experience has improved since we can reset code remotely and they no longer have to send the ipads back to the corporate office to get reset.
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N-able
  • The ROI is immediate for us. The advanced alerting alone makes this product an ace in our bag. The confidence you have in your network is wonderful.
  • Another big ROI we get from the advanced alerting is the peace of mind that our engineers feel. We are a 24/7 shop, so being on-call goes from being hectic to extremely manageable.
  • The only negative I can honestly say is when the time comes to patch the product. Micro-patches are easy enough, but jumping versions can be a bit taxing.
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ScreenShots

Hexnode UEM Screenshots

Screenshot of Hexnode UEMScreenshot of Hexnode SolutionsScreenshot of Why choose Hexnode?Screenshot of Hexnode KioskScreenshot of Hexnode Integrations

N-able N-sight RMM Screenshots

Screenshot of N-able RMM Dashboard