HID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and applications.
$3.75
per user per month
Okta
Score 8.9 out of 10
N/A
Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.
$2
Per User Per Month
Pricing
HID DigitalPersona
Okta
Editions & Modules
HID DigitalPersona
$3.75
per user per month
Single Sign on
$2.00
Per User Per Month
Multi Factor Authentication
$3.00
Per User Per Month
Single Sign on Adaptive
$5.00
Per User Per Month
Multi Factor Authentication Adaptive
$6.00
Per User Per Month
Offerings
Pricing Offerings
HID DigitalPersona
Okta
Free Trial
Yes
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
Yes
Yes
Entry-level Setup Fee
Required
No setup fee
Additional Details
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Browse products and price points that make the most sense for your organization on the Okta website.
In comaprison to okta its better suited as it has array of authentication methods and it also offers login via biometric which according to me is not present in the other software.
It has a greater advantage than Okta because it gives a variety of verification options and allows biometrics logging in, which is something the other software does not, in my suggestion.
HID serves all our purposes and is not that expensive its integration with microsoft active directory makes it super helpful. It is loaded with features that are not just for show off but actually works its a great software and we dont think any other software can match its …
HID provides better integration option more authentication options and its easier to use. The integration which helps HID the most is Azure's active directory it makes HID better in all regards. It acts as a centralized system to protect all the resources and data of your …
The benefit of HID DigitalPersona is it uses a biometric method for authentication. It can be integrated with Azure which means it is more features reach and offers multiple factor authorization and SSO.
I didn't select HID but was part of the decision-makers to move away from HID. The HID product we used was on-prem and carries a lot of overhead (installation, upgrades, hardware). We converted overall business applications to cloud-based OneLogin. We used HID for windows …
During the onboarding process, remote workers can enroll their fingerprints or create secure PINs. This eliminates the need for complicated passwords and enables them to safely access company resources and critical apps from remote locations. HID DigitalPersona's robust authentication techniques and access control features can assist you in adhering to data security laws.
It has extensive compatibility and rich feature set of integrating with a wide array of core systems and SaaS platforms. Daily I utilize Okta's user-friendly central hub to simplify access the numerous applications we utilize within my company (Google Workspace, Slack, Zoom, Salesforce, Microsoft Office 365, among many others.)
Speeding up the login process with fingerprint in PIN rather than having to remember a long password. Our IT department has seen a huge decrease in the amount of account lockout and forgot password calls.
It is highly customizable to meet the needs of remote or on-premises workers. It is all configurable through group policy, so it is very easy to set specific requirements on certain groups.
Setup was quick and the administration guides are very easy to follow if you need to go back in and adjust things.
I find that sometimes I have had to delete a users fingerprints and re-add them. There must be something going on where the software believes that the user has changed their fingerprints.
I have on occasion come across a person where the reader was unable to create fingerprints for that user. It would be interesting to see if the sensitivity of the 4500 reader could be improved on.
I find that using the DigitalPersona software makes the users ultimately forget their passwords. Maybe every once in a while the software could require the user to type in their Windows password to help them remember it.
I'm not sure it's really a room for improvement thing, but due to the granularity offered by Okta, sometimes it can be challenging to find exactly what you're looking for.
There was an instance in which we had issues getting SAML configured for an application. I feel this challenge was mostly user error (on our part) because we didn't realize the SAML instructions were SPECIFIC to each app integration and changed (codes) each time. We attempted to mirror the settings/configurations of an existing app (same app, but different domain). I think having a note somewhere that indicated that the instructions were unique to each integration would have saved us a bit of time. Again, I'm not sure this is really an issue with Okta though, more of a user learning curve thing.
Sometimes searching for things is a challenge (without the "Rockstar" add-in). For example, if you have a user group called "Okta_users_everyone", searching for "everyone" will not find it. You have to search for the beginning of the object name (not just any part of it). The ability to search partial or wildcard would greatly enhance search functionality.
It is wonderful for multifactor authentication and gives us many options for what we use to authenticate. All of our users use it and it is engrained into our group policies and people would be very disappointed if it went away.
Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
I think there are still fundamental enhancements needed to be added to the management consoles and I think there ought to be a Centralized, Windows Based "Thick" Management Application instead of individual utilities which vary from MMCs, Scripts, Wizards, etc.
The Okta Identity Cloud advertises 4 9's of reliability and I would go as far to say that it may even do better than that. As a true Global organization that operates in just about every region of the world, we have yet to have an issue with The Okta Identity Cloud that has impacted our business operations.
From my perspective, for the things that my group uses it for, Okta is very fast. It is as least as fast as the local password database methods that it replaces on our campus enterprise services. I do not believe that it slows anything down at all. In fact, not having to think too much about the login, because they all look the same, probably speeds things up somewhat.
Extremely poor; I've never encountered such. Professional Services completely dropped us for months. Crossmatch tech support seems like it has 3 techs tops! No response to emails, calls, the absolute worst! I will never recommend DP to anyone.
We've had a few support cases over the years and every case has been handled by the Okta support team beautifully. We received clear answers to questions we had regarding setup and even were provided simple to follow guides on how to setup their product to use with custom applications.
Could use tools to audit license usage at a more granular level as to allow an administrator to free up licenses from users whom seldom use their biometrics to login.
We have used One Identity for software tokens. The Defender software tokens were originally included with our bundle and work pretty well for integration into the AnyConnect VPN client with Cisco. All that said, we use the two products for different applications and DP does what it does very well.
With respective to user interface and license cost, we thought The Okta Identity Cloud was better than other tools for use. Their customization of license was another reason for us to go with The Okta Identity Cloud over other tools.
Being a cloud native application, The Okta Identity Cloud is extremely scalable and easy to setup. By integrating into existing directories and applications via standard techniques and protocols, it is very easy to both initially setup and add additional users as required. Once all the necessary integrations are setup, it's a simple rinse and repeat process to onboard additional users (which can be automated with imports as well)
I'm happy to say I'm not involved in budgeting or finance, but the financial benefits are easy to state: Less helpdesk time - helpdesk staff don't have to spend time resetting people's passwords.
Users don't have to wait for Helpdesk to get around to helping them log in.
