HighLevel vs. Wishpond Propel IQ

For a small business, HighLevel is definitely the tool of choice. Small businesses usually wouldn't require most of the functionalities of specialized tools anyway, and the features that HighLevel currently has will suffice in most cases. Software from bigger companies and those that are made specifically for a certain function would be best for bigger businesses, like Salesforce as a CRM.

Incentivized

It's a great platform if you're looking for something to run contests that provide leads and drive user engagement, but if they also incorporated social media management and scheduling, Wishpond would be a 10 by far. It's definitely worth looking into specifically for running contests throughout the year, for a wide variety of companies and industries.

Incentivized

• Workflow Automation
• Client Communication and Follow-ups
• CRM Integration

• Very small learning curve, thanks to wonderful real-time tutorials and help, and drag-and-drop editors.
• Easy to navigate - there are only 3 main sections of the site (content, lists, and emails).
• Excellent customer service. I've always gotten prompt answers to any questions I've had.

Incentivized

• We encounter bugs from time to time
• Considering it's all-in-one, individual features are not as powerful as counterparts that specialize in those services
• Loads slowly at times

Incentivized

• They added keywords to campaigns we'd specifically said not to.
• They should tweak campaigns with a 0.06 ROAS.
• They should provide the services that are promised.

There is no support at Wishpond. I contacted my project manager's manager over a week ago without a reply. When I responded to the automated 'How is your experience' email saying how awful it was there was no follow-up. When I had trouble and had to escalate things it resulted in some new procedures being put in place that changed nothing and they never checked in to see if things were fixed.

HighLevel is all-in-one, so varying functions of the aforementioned tools are all covered by HighLevel, albeit not as robust as each of them when stacked against their features and functions. But since small businesses usually would not have that deep need, HighLevel is the cost-effective solution that puts everything in one place.

Incentivized

We choose Wishpond as our first option since we were a startup e-commerce. Klaviyo was a little bit expensive for us and Wishpond really suits pretty well in our budget. Besides, if you don't have so many clients, at a first glance, there are a lot of features that would not be taken advantage of. That is why Wishpond was a better option when we started.

Incentivized

• Definitely a useful tool for us and our clients
• We minimized the need for having to subscribe to various platforms that address different needs
• We cater mostly to small businesses, so it's perfect for our clients' needs in terms of cost

Incentivized

• Negative google ROI.
• A few conversions in September on paid social then none - negative ROI.
• Between ad spend and Wishpond fees every month is negative ROI. Can’t wait until I can get out of this contract.
• Emails don’t perform as well as my own for open rates or clicks.