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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Highrise CRM (discontinued)

    Score8.8 out of 10
    N/AHighrise is a simple CRM, allowing the user to track leads and manage follow ups with zero learning curve. Highrise is only available and supported for existing customers. As of August 2018 Highrise is no longer available to new customers. Existing customers may still take advantage of Highrise.

    $4

    Per User Per Month

    RMail

    Score10 out of 10
    N/ARMail is RPost’s software-as-a-service solution that enables business users to track and prove email delivery and encrypt sensitive emails. Available as a MS Outlook add-in and for other popular software platforms, RMail works with any email address without any customization required. RMail provides users with a Registered Receipt email record proving delivery status, time of delivery, and exact content.

    $7

    per month

    Pricing
    Highrise CRM (discontinued)RMail
    Editions & Modules
    Highrise
    $4.00
    Per User Per Month
    RMail Personal
    $7.00
    per user, per month
    RMail Standard
    $15.00
    per user, per month
    Shared Volume
    Varies by Plan
    for 5 or more users
    Offerings
    Pricing Offerings
    Highrise CRM (discontinued)RMail
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Highrise CRM (discontinued)RMail
    Considered Both Products
    Discontinued Products
    No answer on this topic
    RPost
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    Highrise CRM (discontinued)RMail
    Small Businesses
    Salesflare
    Score10 out of 10
    Paubox Email Suite
    Score9 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    OpenText Core Email Encryption
    Score9.6 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    DataMotion
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Highrise CRM (discontinued)RMail
    Likelihood to Recommend
    9.0
    (10 ratings)
    10.0
    (7 ratings)
    Likelihood to Renew
    8.2
    (9 ratings)
    9.1
    (2 ratings)
    Usability
    9.0
    (1 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.4
    (2 ratings)
    User Testimonials
    Highrise CRM (discontinued)RMail
    Likelihood to Recommend
    Discontinued Products
    We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp
    Incentivized
    Read full review
    RPost
    RMail is great for sending emails with information that is sensitive but that the recipient is not going to put a lot of work into retrieving. I do psychological evaluations for criminal courts and I use it to send reports to courts and attorneys. I need to use something compatible with HIPAA privacy rules, which courts and attorneys are typically not as concerned about. If they had to use a password or go to an outside web address to retrieve the email, they wouldn't do it. It's also common for an attorney to say they didn't get an email, but I always know if they did or not, and I have clear documentation of it, which is important in legal cases.
    Read full review
    Pros
    Discontinued Products
    • Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
    • Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
    • Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.)
    • Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.
    Incentivized
    Read full review
    RPost
    • Read receipts tell you the time a message was actually opened
    • The electronic signature feature is nice, and usually not included with these types of services
    • Many times, a recipient doesn't need a password to open their email. RMail leverages TLS technology in most cases
    • Recipients do have the option of creating an account, but generally they don't need to
    • Outlook integration is very easy to set up
    • Gmail integration within Chrome is pretty amazing
    Read full review
    Cons
    Discontinued Products
    • Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
    • Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.
    Read full review
    RPost
    • Program plug-in crashes on occasion.
    • Issues can arise if your computer's clock is not synced to RMail's time servers.
    • Setup was initially tedious (but has gotten much better since 2019).
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.
    Incentivized
    Read full review
    RPost
    I don't think RPost has any competition, at least none that I can use. I think that once registered email becomes widely accepted (someday soon?), it will be indispensable for anyone in business, and RPost is the leading vendor (maybe the only vendor).
    Read full review
    Usability
    Discontinued Products
    It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with
    Read full review
    RPost
    It is as simple as downloading a plug-in or installing a chrome extension, then you click a button to use it. The interface is straightforward.
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    RPost
    Works well routinely without problems.
    Read full review
    Support Rating
    Discontinued Products
    They are quick and SO nice. They are very friendly and are eager to help.
    Incentivized
    Read full review
    RPost
    Support is easy to access via email or phone. They also reach out to you periodically with new features, but they aren't intrusive about it. I usually appreciate it when I get an email from RMail, which is not very often.
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    RPost
    Works great.
    Read full review
    Alternatives Considered
    Discontinued Products
    Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.
    Incentivized
    Read full review
    RPost
    RMail is really useful when wanting to send important encrypted information, and have control of what happens on the other end. It also comes with a complete set of features that help in any other way you can imagine. I've been through other products, and nothing compares to it.
    Read full review
    Return on Investment
    Discontinued Products
    • Better customer service, I am able to look up client info in a more organized way
    • I feel that our efficiency has really increased. Highrise is a lot faster than our old program
    • Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
    Incentivized
    Read full review
    RPost
    • There's not much ROI, because we don't get it much cheaper than the list price.
    • However, being able to offer this service strengthens our service offerings.
    Read full review
    ScreenShots

    RMail Screenshots

    Screenshot of EMail encryptionScreenshot of Encrypted EmailScreenshot of Large File SharingScreenshot of Receipt AuthenticationScreenshot of Registered ReceiptScreenshot of SideNote