TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Highrise CRM (discontinued)

    Score8.8 out of 10
    N/AHighrise is a simple CRM, allowing the user to track leads and manage follow ups with zero learning curve. Highrise is only available and supported for existing customers. As of August 2018 Highrise is no longer available to new customers. Existing customers may still take advantage of Highrise.

    $4

    Per User Per Month

    Woobox

    Score8 out of 10
    N/AWoobox helps create contests, sweepstakes, coupons to grow fans and amplify marketing messages.

    $29

    per month

    Pricing
    Highrise CRM (discontinued)Woobox
    Editions & Modules
    Highrise
    $4.00
    Per User Per Month
    Woobox
    $37.00
    per month
    Offerings
    Pricing Offerings
    Highrise CRM (discontinued)Woobox
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Highrise CRM (discontinued)Woobox
    Small Businesses
    Salesflare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Highrise CRM (discontinued)Woobox
    Likelihood to Recommend
    9.0
    (10 ratings)
    9.5
    (10 ratings)
    Likelihood to Renew
    8.2
    (9 ratings)
    9.2
    (6 ratings)
    Usability
    9.0
    (1 ratings)
    7.9
    (2 ratings)
    Availability
    -
    (0 ratings)
    8.9
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    8.4
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.4
    (2 ratings)
    User Testimonials
    Highrise CRM (discontinued)Woobox
    Likelihood to Recommend
    Discontinued Products
    We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp
    Incentivized
    Read full review
    Woobox
    I use Woobox for a poll/voting competition and I found it very helpful as it gathers the audience data very efficiently and provides the results in a very smart way. Woobox provides very limited features in the free version one cannot judge the capabilities of this excellent platform unless they purchase it.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
    • Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
    • Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.)
    • Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.
    Incentivized
    Read full review
    Woobox
    • Woobox makes it easy to create a variety of promotions in their platform.
    • The technology is intuitive to use and allows for a lot of customization.
    • Woobox has a support team that is quick to respond and help.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
    • Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.
    Read full review
    Woobox
    • Having an easier way to creative pictures for splash pages
    • It gets a little complicated trying to add extra entry questions
    Read full review
    Likelihood to Renew
    Discontinued Products
    Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.
    Incentivized
    Read full review
    Woobox
    I constantly use the product and they are continually evolving and developing new tools. The customer service is also US based and very efficient to address issues or questions.
    Read full review
    Usability
    Discontinued Products
    It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with
    Read full review
    Woobox
    It is very intuitive and provides all necessary fields to begin promotions even if you have no graphic or programming skills
    Read full review
    Reliability and Availability
    Discontinued Products
    No answers on this topic
    Woobox
    I have never noticed it down.
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    Woobox
    It is very fast. The only thing that has taking any sort of time is when it imports photos or videos from platforms such as Instagram or Twitter. But this is more due to refresh rates than the actual program.
    Read full review
    Support Rating
    Discontinued Products
    They are quick and SO nice. They are very friendly and are eager to help.
    Incentivized
    Read full review
    Woobox
    They have always answered the phone in person and been able to answer question or resolve issues same day. Not open 24 hrs.
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    Woobox
    Easy to integrate with existing Facebook account.
    Read full review
    Alternatives Considered
    Discontinued Products
    Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.
    Incentivized
    Read full review
    Woobox
    To be honest, I prefer Rafflecopter over Woobox. Good product, but I feel like Rafflecopter has more to offer the user.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Better customer service, I am able to look up client info in a more organized way
    • I feel that our efficiency has really increased. Highrise is a lot faster than our old program
    • Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
    Incentivized
    Read full review
    Woobox
    • ROI was great. People remembered our company and products after the contests. This of course has to do with how much money you spent promoting, but I think Woobox made it a simpler process for people to enter a contest.
    Read full review
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