hireEZ vs. Phenom Talent Experience Management (TXM) Platform

hireEZ is well suited to small to midsize companies in my experience. For companies with minimal budget they will negotiate better terms for a longer contract. You also control the number of seats you pay for and the type. It is basically a la carte pricing.

I would recommend Phenom to large enterprise needs as opposed to smaller companies. It can be a bit complex and provide too much customisation, which sounds like a great match for large organisations, but can be counterproductive for smaller ones. It's a great tool for those companies looking to take their talent function further, get them to the next level, as it provides a range of opportunities to further EB, talent community, etc. If a company is looking for a tool for storing candidates to perform basic tasks, this tool is too sophisticated

Incentivized

• Talent sourcing aggregate (known by Hiretual as AI Sourcing).
• Custom insights based on search criteria.
• Contact information & social link retrieval.
• Applicant Tracking System Integration -- At OnPoint we use Lever as our ATS. Hiretual allows us to export candidate data directly into our ATS and associate said candidates to a specific requisition, & in a specific stage.

• Easy creation and use of talent pools
• Integrate sourcing tools
• Personalised messages to candidates

Incentivized

• I have come across many duplicate profiles that could cause me to contact the same person twice in a short period.
• Doesn’t have an “undo” button for if I accidentally mark a candidate as “not a good fit”
• Their “variables” used in creating email templates don’t function optimally. If you use “candidate last name”, and the person has a title, it will use the title instead of name. For example… I sent an email to a doctor and it sent as “Dr. MD”. Not ideal.

Incentivized

• Reports turnaround times could be improved
• Can't change candidates statuses in bulk
• Slow customer service turnaround at times

Incentivized

The benefits of a larger universe of candidates and automating recognition of talent we cannot hire, hireEZ has been a big time saver just as a sourcing tool

The few times that I haven't been able to quickly figure out how to do something, I have emailed my support person and have gotten a response within a couple of hours. The system is very intuitive and if you have ever run online searches using Boolean techniques, Hiretual is very easy to understand (but you don't need to know Boolean to be successful with the tool).

Incentivized

The support team is proactive with information, sharing changes or new features, conducting training, etc. It is not a pull scenario, as with other vendors, where I have to ask for what is going on. Instead, the hireEZ team is reaching out to us to follow up, provide information, etc. I love their proactiveness and desire for us to use the tool to its full potential!

Entelo is probably the closest competitor that stacks up against Hiretual head to head in my opinion, but the differentiator for us has been the relationship and the flexibility that the vendor provides us on top of the fact that the product itself continues to perform incredibly well as it continues to evolve along with my organization's needs. To have a seat at the table to offer up opinions or advice on how to improve the product over time is invaluable. Additionally, the AI-powered version of Hiretual is much more powerful than Entelo's product.

Incentivized

When comparing Phenom Talent Experience Management to Avature CRM: Avature aims very high, and sometimes gets lost in its own grandness. Phenom Talent Experience Management tends to be more user-friendly and accessible, with some more down to Earth features and functionalities. On the other hand, Avature allows for managing candidates in bulk, which is not an option for Phenom Talent Experience Management. When comparing Phenom Talent Experience Management to SmartRecruiters: the choice for Phenom Talent Experience Management was made once the decision had been made on investing on EB campaigns and building a talent community, as Phenom Talent Experience Management's capabilities are much better and broader.

Incentivized

• It's made me a better recruiter, and frankly, I used to not love sourcing, now it seems fascinating to me! This tool provides so much data, you can play with the criteria until you land on a profile that you want to look for. When done with a specific search line, you can move on to add other elements, skills, nice to haves, diversity aspects. It's truly an exciting tool in our arsenal as recruiters to present solid candidates but also a better hiring manager experience. The data it provides is great.

• Increased candidate engagement
• Broad customisation is leading to more sophisticated campaigns which should increase ROI
• Reports could benefit from some TLC, data integrity has been a concern

Incentivized