TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Vincere

    Score3.3 out of 10
    N/AVincere is a Recruitment Operating System for recruitment & staffing agencies worldwide. It includes a core suite of modules, and users can expand their tech capabilities with pre-integrated Access Group products from Website Design (powered by Volcanic) to Screening and Pay & Bill (powered by FastTrack360). The solution helps users unite front, middle and back office on a single recruitment tech platform.N/A

    Pipeline CRM

    Score5.2 out of 10
    N/AFounded in 2006, Pipeline CRM (formerly PipelineDeals) is a CRM for small and midsize businesses, empowering sales teams across a breadth of industries to build game changing relationships. Pipeline is built around a customizable user experience, sales focused features, and customer support and service. The vendor, headquartered in Seattle, boasts 18,000 users in 60 countries who use Pipeline to gain visibility into their sales, accelerate opportunities, and close more deals.

    $29

    per month

    Pricing
    VincerePipeline CRM
    Editions & Modules
    No answers on this topic
    Start
    $300
    per year per user
    Develop
    $396
    per year per user
    Develop
    $588
    per year per user
    Offerings
    Pricing Offerings
    VincerePipeline CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    VincerePipeline CRM
    Considered Both Products
    The Access Group
    No answer on this topic
    Pipeline CRM PipelineDeals
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    22 Answers
    No answers on this topic
    Delivers good value for the price
    88%
    Delivers good value for the price
    21 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    23 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    87%
    Lived up to sales and marketing promises
    20 Answers
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    20 Answers
    No answers on this topic
    Features
    VincerePipeline CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Vincere and Pipeline CRM
    Feature
    Vincere
    -
    Ratings
    Pipeline CRM
    6.9
    5 Ratings
    13% below category average
    Customer data management / contact management00 Ratings8.05 Ratings
    Workflow management00 Ratings8.05 Ratings
    Territory management00 Ratings7.04 Ratings
    Opportunity management00 Ratings8.05 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings4.05 Ratings
    Contract management00 Ratings5.05 Ratings
    Quote & order management00 Ratings6.03 Ratings
    Interaction tracking00 Ratings9.05 Ratings
    Channel / partner relationship management00 Ratings7.04 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Vincere and Pipeline CRM
    Feature
    Vincere
    -
    Ratings
    Pipeline CRM
    7.8
    3 Ratings
    1% above category average
    Case management00 Ratings7.03 Ratings
    Call center management00 Ratings8.21 Ratings
    Help desk management00 Ratings8.21 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Vincere and Pipeline CRM
    Feature
    Vincere
    -
    Ratings
    Pipeline CRM
    5.0
    4 Ratings
    43% below category average
    Lead management00 Ratings8.04 Ratings
    Email marketing00 Ratings2.02 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Vincere and Pipeline CRM
    Feature
    Vincere
    -
    Ratings
    Pipeline CRM
    4.5
    5 Ratings
    52% below category average
    Task management00 Ratings3.04 Ratings
    Billing and invoicing management00 Ratings5.53 Ratings
    Reporting00 Ratings5.03 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Vincere and Pipeline CRM
    Feature
    Vincere
    -
    Ratings
    Pipeline CRM
    6.7
    5 Ratings
    13% below category average
    Forecasting00 Ratings8.03 Ratings
    Pipeline visualization00 Ratings5.05 Ratings
    Customizable reports00 Ratings7.05 Ratings
    Customization
    Comparison of Customization features of Vincere and Pipeline CRM
    Feature
    Vincere
    -
    Ratings
    Pipeline CRM
    9.5
    5 Ratings
    22% above category average
    Custom fields00 Ratings10.05 Ratings
    Custom objects00 Ratings10.05 Ratings
    Scripting environment00 Ratings8.21 Ratings
    API for custom integration00 Ratings10.05 Ratings
    Security
    Comparison of Security features of Vincere and Pipeline CRM
    Feature
    Vincere
    -
    Ratings
    Pipeline CRM
    6.0
    3 Ratings
    33% below category average
    Single sign-on capability00 Ratings6.02 Ratings
    Role-based user permissions00 Ratings6.02 Ratings
    Social CRM
    Comparison of Social CRM features of Vincere and Pipeline CRM
    Feature
    Vincere
    -
    Ratings
    Pipeline CRM
    8.1
    2 Ratings
    8% above category average
    Social data00 Ratings8.12 Ratings
    Social engagement00 Ratings8.21 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Vincere and Pipeline CRM
    Feature
    Vincere
    -
    Ratings
    Pipeline CRM
    4.6
    3 Ratings
    48% below category average
    Marketing automation00 Ratings2.03 Ratings
    Compensation management00 Ratings7.31 Ratings
    Platform
    Comparison of Platform features of Vincere and Pipeline CRM
    Feature
    Vincere
    -
    Ratings
    Pipeline CRM
    8.0
    5 Ratings
    5% above category average
    Mobile access00 Ratings8.05 Ratings
    Best Alternatives
    VincerePipeline CRM
    Small Businesses
    Recruit CRM
    Score8.5 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    PCRecruiter
    Score7.4 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    VincerePipeline CRM
    Likelihood to Recommend
    1.9
    (32 ratings)
    7.0
    (6 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    7.0
    (1 ratings)
    Usability
    2.0
    (26 ratings)
    9.0
    (1 ratings)
    Support Rating
    7.0
    (21 ratings)
    8.0
    (1 ratings)
    User Testimonials
    VincerePipeline CRM
    Likelihood to Recommend
    The Access Group
    The training videos are a great tool for someone new to the system, and lines up really well with the ease of use that the system demonstrates overall - my team all watched these over the course of a week and became fairly proficient in using the system before we had it rolled out. Previously systems i have used haven't allowed for the extraction of financials in enough detail from the system. Vincere allows us to break our data down by contingent and retained, then by stage in order to truly see our pipeline in detail.
    Read full review
    Pipeline CRM PipelineDeals
    If you have a small business where you are trying to keep things simple, then PipelineDeals is a perfect fit. Once you get to where you are wanting to tie your marketing efforts and create marketing campaigns that are tied to leads, it starts to miss the mark
    Incentivized
    Read full review
    Pros
    The Access Group
    • Pipeline management: the system gives a $ value for every part of the recruiting pipeline so I can accurately forecast what revenue is coming in. I've never seen this in a recruitment CRM, I believe it's quite a unique feature.
    • Price: although pricing was not the #1 criteria for me when I am choosing software, we are saving big with Vincere. I am paying $39/licence each month. This is a saving of 70% on our previous vendor yet the quality of the system is much better.
    • Search: this is probably the feature that our consultants appreciate most. The advanced search allows you to search contextually across everything in the system and really refine and drill down into the nitty gritty.
    Read full review
    Pipeline CRM PipelineDeals
    • Flexibility: It provides the flexibility to set it up how you want to use it. Customization is beyond what you probably want or need.
    • Reporting: We were able to setup all types of reporting and tracking.
    • Ease of Use: While the platform was powerful, it was always easy to use.
    Incentivized
    Read full review
    Cons
    The Access Group
    • While Vincere has spell check correcting keyboard, spelling and grammatical errors is more difficult than it should be. This is somewhat mitigated by ongoing development in other areas.
    • Vincere invoicing systems could be improved. This is not a huge problem if you don't have multiple accounts with parent company access group but we do and this can be confusing at times. Not a deal breaker by any standards so more a general comment than a complaint.
    Read full review
    Pipeline CRM PipelineDeals
    • I wouldn't say no areas for improvement exist, but I will say that PipelineDeals takes customer input, shared product roadmap, and supports what they have very nicely. What they provide works out-of-the-box. Improvements can always be made with respect to pre-packaged integration with 3rd party services/solutions, and with extended attributes, but you also want to avoid something that attempts to boil the ocean.
    Incentivized
    Read full review
    Likelihood to Renew
    The Access Group
    We just implemented Vincere and the chance of changing to a different soon is limited
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    If we can integrate and easily export and clean all of our data such that it can be used for multiple purposes, i.e. outreach to guests, sending out newsletters to subscribers, doing research and tracking progress, we will definitely renew
    Incentivized
    Read full review
    Usability
    The Access Group
    Great candidate management. A UI that could do with further visual development. Easy to use functions and great support from the Vincere team. Slightly clunky process for making a placement. Great candidate pics and star ratings. Overall easy of use that drives good adoption from my team
    Read full review
    Pipeline CRM PipelineDeals
    The user interface is simple and easy to navigate. Anyone who is overwhelmed with some of the more complicated CRM systems will definitely enjoy the simplicity of what PipelineDeals has to offer
    Incentivized
    Read full review
    Support Rating
    The Access Group
    Our Implementation Consultant Alan is super helpful 10/10 recommend!! If I have a question he gets in contact super fast. If he does not have an answer right away he talks to other departments and gets back in thouch within 48 hours. He was definitely the most helpful person out of everyone we talked to
    Read full review
    Pipeline CRM PipelineDeals
    Any time I have had questions or issues that have come up I've always been able to get a quick response and a resolution to what I was needing.
    Incentivized
    Read full review
    Alternatives Considered
    The Access Group
    I selected Vincere as it offered everything (on paper and in the demo) that Bullhorn did for half the price (the market leader at the time). I should have realised not every deal is a deal. The product from month one displayed performance issues with the speed of the product they remain and have been constantly a point of complaint from my team, we had multiple bugs from day one, these bugs remain now or have been replaced with other bugs. The demo, the literature all claimed one thing and we received another. In comparison we have received excellent service from Zoho and their best in breed, rather one product for all approach offers a far more powerful offering for genuinely half the price without the need for us to spend further money on 3rd party products because those built into Vincere did not work as advertised.
    Read full review
    Pipeline CRM PipelineDeals
    The cost is much better and it is much easier to use. Salesforce was way too robust and I never want to hire a consultant to set up a CRM. PipelineDeals CRM has the best visibility of our sales efforts.
    Incentivized
    Read full review
    Return on Investment
    The Access Group
    • Accountability: Vincere has helped us shift the way we manage consultants. Everyone can see what they've done inside Vincere, the system is quite transparent so even your junior consultants can see where they need to pick things up.
    • ROI was fast for us. You move from an old system to a modern platform like Vincere and it's like turning on the lights. Just having the mobile app was a revelation to us! Then you add on the dashboards, the LinkedIn integration, the constant upgrades.
    • Analytics: we used to track everything on Excel and whiteboards. We've since shifted that to the automated reporting inside Vincere.
    Read full review
    Pipeline CRM PipelineDeals
    • Has made us understand sales tactics that are working
    • Easily create forecasting on growth in multiple categories
    • Understand our process and what we need to improve on in closing deals
    Incentivized
    Read full review
    ScreenShots

    Vincere Screenshots

    Screenshot of Vincere Core ATS/CRMScreenshot of ATS PipelineScreenshot of CRM Pipeline (Contacts & Companies)Screenshot of Vincere CalendarScreenshot of Quick Job Board: launched in minutesScreenshot of ATS Jobs View

    Pipeline CRM Screenshots

    Screenshot of the Pipeline CRM main dashboardScreenshot of a Kanban viewScreenshot of a lead list viewScreenshot of the Pipeline CRM Help Center and Resources