The ultimate CRM for recruiters- this baby will make you money.
August 12, 2016

The ultimate CRM for recruiters- this baby will make you money.

Harriet O'Connor | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with

We use Vincere for recruiting. We were previously using an older, clunkier CRM that we'd had in place for years (10+) We made the decision to upgrade our CRM in order to reduce our monthly spend on software and improve operational efficiencies. Definitely, the biggest plus for us has been ease of use and the ability to customize searches and page views easily. There is no need to have to train new users on the system, they can get going by themselves. It handles the entire life cycle of the placement process, from getting new customers on board through to invoicing and billing. It basically contains everything you need to get your job done with as little hassle as possible. The interface is by far the nicest I've ever seen - it feels super modern and works great on mobile.
  • Pipeline management: the system gives a $ value for every part of the recruiting pipeline so I can accurately forecast what revenue is coming in. I've never seen this in a recruitment CRM, I believe it's quite a unique feature.
  • Price: although pricing was not the #1 criteria for me when I am choosing software, we are saving big with Vincere. I am paying $39/licence each month. This is a saving of 70% on our previous vendor yet the quality of the system is much better.
  • Search: this is probably the feature that our consultants appreciate most. The advanced search allows you to search contextually across everything in the system and really refine and drill down into the nitty gritty.
  • Integration with video interviewing platforms: not there yet but in their pipeline.
  • Whatsapp integration: would be great to be able to pull in and send out Whatsapps from the system. We have passed this feedback on to Vincere and they will see about including it in a future release.
  • 70% saving in subscription costs by switching to this vendor.
  • Finally we have a CRM that managers and consultants both like (and actually use!).
  • I'd estimate that posting a new job and searching, and saving a shortlist is roughly 50% faster than it previously was: the search functionality speeds the whole process up considerably.
Bullhorn were so slow to get us a proposal that they missed the boat. Plus, the costs were just too high for us to justify. The product looks good but I had doubts about their ability to follow through with decent support as I've heard horror stories about them over promising during the sales process and then underdelivering once the contract was signed.

Zoho was a decent option for us but, ultimately, we outgrew it. We needed better analytics and the search was slooooow.
This has been such a fantastic experience for our company, I'd recommend Vincere in a heartbeat. Fantastic service with a team who seem like they genuinely just want to help - they really seemed to care about getting us happy with their product, especially when helping us finish the data import from our old system.

I'd say it would be a good fit for a large recruitment company as the dashboards and reporting is very good. However, the low price also makes it a good option for start-ups or cost conscious firms.

Vincere Feature Ratings

Job Requisition Management
Company Website Posting
Publish to Social Media
Job Search Site Posting
Customized Application Form
Resume Management
Duplicate Candidate Prevention
Candidate Search
Applicant Tracking
Task Creation and Delegation
Email Templates
User Permissions
Notifications and Alerts

Evaluating and Competitors

Yes - Zoho. It was limited in terms of functionality, we needed better reporting and analytics. Plus, as our database grew the search seemed to grow sluggish.
  • Price
  • Product Features
  • Product Usability
We were impressed by the ability to customise pretty much the entire interface and liked the fact that the dashboard and reporting piece is so comprehensive. The whole sales process was also just really straightforward: we did a trial, managed the data import in just a day, the in app training was really all seemed very painless, much easier to switch products that we had imagined.
We were pretty thorough and looked at all the big names. If I had to do it again I'd waste less time speaking to other vendors and just insist on a free trial so I could properly look through it in my own time. The fact that Vincere gave me an account for a few weeks was a big plus for me, it put my mind at ease.