TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HoneyBook

    Score8.3 out of 10
    Small Businesses (1-50 employees)
    HoneyBook aims to help creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With HoneyBook, users can automate busy work and stay on top of to-dos, saving time and money, while growing a business. HoneyBook is designed to emulate a personal assistant. The vendor states that small business owners and freelancer customers have tripled their bookings and saved multiple hours a day using HoneyBook. They further state that a variety of small…

    $36

    per month

    Workbooks

    Score4.9 out of 10
    N/AWorkbooks offers cloud-based CRM, marketing automation and business applications to the mid-market. Workbooks includes order management and fulfillment, invoicing, and supplier management. Workbooks aims to provide a single 360° view of customers, where the information is accessible anytime, anywhere.

    $30

    per user/per month

    Pricing
    HoneyBookWorkbooks
    Editions & Modules
    Starter
    $36
    per month
    Unlimited Plan - Monthly
    $39
    Month
    Essentials
    $59
    per month
    Premium
    $129
    per month
    Workbooks CRM Edition
    $30
    per user/per month
    Workbooks Business Edition
    $65
    per user/per month
    Offerings
    Pricing Offerings
    HoneyBookWorkbooks
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details2 months free with annual billing.—
    More Pricing Information
    Community Pulse
    HoneyBookWorkbooks
    Considered Both Products
    HoneyBook
    No answer on this topic
    Workbooks Online
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    80%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    70%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    63%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    70%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    HoneyBookWorkbooks
    Sales Force Automation
    Comparison of Sales Force Automation features of HoneyBook and Workbooks
    Feature
    HoneyBook
    6.4
    12 Ratings
    20% below category average
    Workbooks
    7.7
    9 Ratings
    2% below category average
    Customer data management / contact management6.412 Ratings8.59 Ratings
    Workflow management5.710 Ratings8.27 Ratings
    Opportunity management5.111 Ratings8.89 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.711 Ratings6.49 Ratings
    Contract management7.112 Ratings7.29 Ratings
    Quote & order management5.410 Ratings7.68 Ratings
    Interaction tracking6.59 Ratings6.48 Ratings
    Territory management00 Ratings7.79 Ratings
    Channel / partner relationship management00 Ratings8.48 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of HoneyBook and Workbooks
    Feature
    HoneyBook
    7.7
    10 Ratings
    0% above category average
    Workbooks
    6.3
    8 Ratings
    20% below category average
    Case management8.78 Ratings6.28 Ratings
    Help desk management6.79 Ratings5.88 Ratings
    Call center management00 Ratings6.82 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of HoneyBook and Workbooks
    Feature
    HoneyBook
    4.7
    10 Ratings
    49% below category average
    Workbooks
    7.3
    7 Ratings
    6% below category average
    Lead management4.710 Ratings8.07 Ratings
    Email marketing00 Ratings6.67 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of HoneyBook and Workbooks
    Feature
    HoneyBook
    7.0
    12 Ratings
    9% below category average
    Workbooks
    7.5
    9 Ratings
    3% below category average
    Task management5.712 Ratings7.77 Ratings
    Billing and invoicing management7.111 Ratings6.88 Ratings
    Reporting8.411 Ratings7.87 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of HoneyBook and Workbooks
    Feature
    HoneyBook
    5.5
    8 Ratings
    33% below category average
    Workbooks
    8.6
    8 Ratings
    12% above category average
    Customizable reports5.58 Ratings8.88 Ratings
    Forecasting00 Ratings8.28 Ratings
    Pipeline visualization00 Ratings8.88 Ratings
    Customization
    Comparison of Customization features of HoneyBook and Workbooks
    Feature
    HoneyBook
    9.0
    10 Ratings
    16% above category average
    Workbooks
    7.7
    8 Ratings
    1% above category average
    Custom fields9.010 Ratings8.48 Ratings
    Custom objects9.010 Ratings7.67 Ratings
    Scripting environment00 Ratings7.56 Ratings
    API for custom integration00 Ratings7.57 Ratings
    Security
    Comparison of Security features of HoneyBook and Workbooks
    Feature
    HoneyBook
    6.6
    11 Ratings
    24% below category average
    Workbooks
    7.5
    8 Ratings
    11% below category average
    Single sign-on capability6.49 Ratings7.05 Ratings
    Role-based user permissions6.810 Ratings8.07 Ratings
    Platform
    Comparison of Platform features of HoneyBook and Workbooks
    Feature
    HoneyBook
    6.6
    10 Ratings
    14% below category average
    Workbooks
    4.2
    7 Ratings
    58% below category average
    Mobile access6.610 Ratings4.27 Ratings
    Social CRM
    Comparison of Social CRM features of HoneyBook and Workbooks
    Feature
    HoneyBook
    -
    Ratings
    Workbooks
    6.6
    3 Ratings
    13% below category average
    Social data00 Ratings6.03 Ratings
    Social engagement00 Ratings7.31 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of HoneyBook and Workbooks
    Feature
    HoneyBook
    -
    Ratings
    Workbooks
    6.9
    6 Ratings
    9% below category average
    Marketing automation00 Ratings6.76 Ratings
    Compensation management00 Ratings7.02 Ratings
    Best Alternatives
    HoneyBookWorkbooks
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HoneyBookWorkbooks
    Likelihood to Recommend
    6.4
    (12 ratings)
    7.0
    (18 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    8.5
    (7 ratings)
    Usability
    5.7
    (10 ratings)
    7.3
    (1 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    2.6
    (7 ratings)
    8.2
    (1 ratings)
    Online Training
    -
    (0 ratings)
    6.4
    (1 ratings)
    User Testimonials
    HoneyBookWorkbooks
    Likelihood to Recommend
    HoneyBook
    I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
    Incentivized
    Read full review
    Workbooks Online
    It's a really great system for small to medium organizations that are willing to spend some time thinking about how their workflow can be improved by designing processes which will allow them to streamline and automate their business. For people who are not serious about making a commitment to bettering their business, Workbooks may not be a correct fit. For instance there are a lot of features which many people think they don't need, but they haven't really spent the time to figure out what the needs of the business are. The nice thing about Workbooks is that you can turn off things you don't need, and then when the business demands, they will be there for you to utilize.
    Read full review
    Pros
    HoneyBook
    • HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
    • I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
    • I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
    • The app helps me feel connected to my leads and data while I'm away from my computer.
    Incentivized
    Read full review
    Workbooks Online
    • Sales process management from enquiry to delivery of product
    • This was previously on as many as 4 systems using excel and legacy applications such as the written word in log books
    • Automatic reporting for financial compliance: once built, the reporting process reduced the workload on a monthly basis from 2 days to 20 minutes
    • The FD loved it
    • The overall capability of the package enabled the sales force to rapidly pull our pertinent data for a sales call, plus managing time and resources better for increased efficiency
    • Business development and focussed marketing became so much easier, we noted that the process paid for itself many times over
    Read full review
    Cons
    HoneyBook
    • The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
    • The transaction fees for instant deposits are expensive.
    • [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
    • The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
    Incentivized
    Read full review
    Workbooks Online
    • There really isn't all that much, what I would like to see is an app to use on iDevices. Our sales team all have iPads for presentations etc.
    • While Workbooks works rather well with HTML 5, I would still like to see an app. I know it's in the making, but haven't seen anything of this as of yet.
    • I am sure that would increase productivity even further (if it's of the same standard as the main environment).
    Read full review
    Likelihood to Renew
    HoneyBook
    Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.
    Read full review
    Workbooks Online
    the product works. support has been good or great so far all has been great and we hope to get more from the product. we purchased for an initial year then renewed for a longer term, we have no regrets with this.
    Read full review
    Usability
    HoneyBook
    This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.
    Read full review
    Workbooks Online
    No answers on this topic
    Reliability and Availability
    HoneyBook
    No answers on this topic
    Workbooks Online
    Workbooks CRM never let me down.
    Read full review
    Support Rating
    HoneyBook
    They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
    Incentivized
    Read full review
    Workbooks Online
    No answers on this topic
    Online Training
    HoneyBook
    No answers on this topic
    Workbooks Online
    Workbooks online trianing does what it needs to; but some training will always be better suited to face to face..
    Read full review
    Alternatives Considered
    HoneyBook
    Honeybook and Dubsado have a lot of similarities. I'd say the only big difference is that Dubsado still has more advanced workflow capabilities. Dubsado also is much harder to set up. Honeybook is simpler and easier to use right from the start.
    Incentivized
    Read full review
    Workbooks Online
    We felt the high amount of customisation available from Workbooks was much more beneficial to us than the offerings from the larger CRM companies. We also liked the smaller company mentality of Workbooks as it reminded us of ourselves. Ultimately the price also paid a factor as Workbooks was more affordable for what we needed.
    Incentivized
    Read full review
    Return on Investment
    HoneyBook
    • HoneyBook was very cost effective which was great for ROI!
    • HoneyBook was easy to use which made for a quick employee on-boarding for new team members.
    • HoneyBook had some features that were not available on the platform that are considered standard for any other CRM such as data pull, platform integrations, and customization options.
    Incentivized
    Read full review
    Workbooks Online
    • Allows us easy management of leads and clear visibility of opportunities for the sales team
    • User levels allows us to lock down various parts of the system to only allow them to view or edit certain areas
    • Allows us to manage customers in one piece of software and avoid having to use separate software for support, sales and operations
    Incentivized
    Read full review
    ScreenShots

    HoneyBook Screenshots

    Screenshot of BrochureScreenshot of GratuityScreenshot of Homepage PipelineScreenshot of HomepageScreenshot of ProjectScreenshot of Workflows

    Workbooks Screenshots

    Screenshot of Activity ManagementScreenshot of Dashboard for Customer ServiceScreenshot of Dashboard for SalesScreenshot of Marketing CampaignsScreenshot of Organisation RecordScreenshot of Person Record