Hostway (Ntirety) vs. Navisite Managed Infrastructure Services (NaviCloud) vs. Rackspace Managed Hosting

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hostway (Ntirety)
Score 1.0 out of 10
N/A
Hostway headquartered in Austin provides what they describe as 24/7/365 support and cost-effective, secure, multi-tenant, and dedicated hosting environments for SMBs and large enterprises. Hostway and HOSTING merged in January 2019 to grow their managed cloud services platforms. The company also operates under the name Ntirety. Hostway specializes in managed Wordpress hosting, but also offers basic starter web hosting and IaaS services, via its virtual private servers.N/A
Navisite Managed Infrastructure Services (NaviCloud)
Score 7.0 out of 10
N/A
NaviSite boasts flexible and scalable managed services that provide 24x7x365 monitoring and support for any environment a business selects—whether it’s on-premises, in the cloud or hybrid. Their managed infrastructure services include managed infrastructure and hosting, data center colocation services, as well as disaster recovery as a service (DRaaS). Navisite services include those under the former RDX brand, which separated from Charter Communications (as part of the Spectrum Enterprise…N/A
Rackspace Managed Hosting
Score 8.8 out of 10
N/A
Rackspace Managed Hosting is cloud computing company Rackspace's managed IT services and IaaS offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments.
$23
per month
Pricing
Hostway (Ntirety)Navisite Managed Infrastructure Services (NaviCloud)Rackspace Managed Hosting
Editions & Modules
No answers on this topic
No answers on this topic
Linux
$23.00
per month
Windows
$75.00
per month
Windows + SQL
$128.00
per month
Offerings
Pricing Offerings
Hostway (Ntirety)Navisite Managed Infrastructure Services (NaviCloud)Rackspace Managed Hosting
Free Trial
NoNoNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Hostway (Ntirety)Navisite Managed Infrastructure Services (NaviCloud)Rackspace Managed Hosting
Features
Hostway (Ntirety)Navisite Managed Infrastructure Services (NaviCloud)Rackspace Managed Hosting
Infrastructure-as-a-Service (IaaS)
Comparison of Infrastructure-as-a-Service (IaaS) features of Product A and Product B
Hostway (Ntirety)
-
Ratings
Navisite Managed Infrastructure Services (NaviCloud)
8.0
1 Ratings
3% below category average
Rackspace Managed Hosting
-
Ratings
Service-level Agreement (SLA) uptime00 Ratings8.01 Ratings00 Ratings
Dynamic scaling00 Ratings8.01 Ratings00 Ratings
Monitoring tools00 Ratings8.01 Ratings00 Ratings
Best Alternatives
Hostway (Ntirety)Navisite Managed Infrastructure Services (NaviCloud)Rackspace Managed Hosting
Small Businesses
SiteGround
SiteGround
Score 8.6 out of 10
DigitalOcean Droplets
DigitalOcean Droplets
Score 9.4 out of 10
SiteGround
SiteGround
Score 8.6 out of 10
Medium-sized Companies
WP Engine
WP Engine
Score 7.2 out of 10
SAP on IBM Cloud
SAP on IBM Cloud
Score 9.0 out of 10
WP Engine
WP Engine
Score 7.2 out of 10
Enterprises
Pantheon
Pantheon
Score 8.6 out of 10
SAP on IBM Cloud
SAP on IBM Cloud
Score 9.0 out of 10
Pantheon
Pantheon
Score 8.6 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Hostway (Ntirety)Navisite Managed Infrastructure Services (NaviCloud)Rackspace Managed Hosting
Likelihood to Recommend
1.0
(2 ratings)
7.0
(2 ratings)
1.0
(15 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
2.2
(2 ratings)
Usability
-
(0 ratings)
-
(0 ratings)
5.0
(1 ratings)
Support Rating
-
(0 ratings)
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
Hostway (Ntirety)Navisite Managed Infrastructure Services (NaviCloud)Rackspace Managed Hosting
Likelihood to Recommend
Hostway Services, Inc
In my opinion, the entire company has room for improvement. We were locked out for more than a year and nobody took care of us and finally we had to move out.
Read full review
NaviSite
Clarify before hand any additional charges for remote hand and arrangement/SLA for remote hand. Negotiate well on these terms as they tend to be more flexible around this. Clarify shipping and handling charges if any.
Read full review
Rackspace
Rackspace is very well suited as a IaaS (Infrastructure as a Service) provider, particularly when you're planning on leaving the infrastructure up for a period of time. They seem to focus a bit more on that aspect of infrastructure. That is to say, they seem to promote running servers for longer periods of time and not spinning up/shutting down servers frequently based on usage spikes. While, they do support that sort of availability -- they don't have features built into their offering, necessarily, that make it a lot easier to implement. Our experiences with Rackspace have been 100% around their cloud platform, but they have another entire part of their business that is centered around hosting/maintaining/supporting physical hardware (bare metal). They have had a great reputation over the last several years (10+) for being top-notch providers in this space, which is one reason we even considered them for our Cloud-based hosting needs. We don't have any direct experience with their "bare metal" offerings, but their reputation is certainly great, and worth noting.
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Pros
Hostway Services, Inc
  • Easy Maintenance
  • Highly Scalable
  • High Availability
Read full review
NaviSite
  • 24/7 monitoring
  • Immediate notification in the event of failures
  • Dedicated Senior DBA
  • Dedicate Account rep
Read full review
Rackspace
  • Fanatical Support - I can't stress how great their team is. Not only are they knowledgeable, whenever I call in (during the day or in the middle of the night), I never have to wait more than a minute to speak to someone.
  • Webmail, Hosted Exchange, and Office365 Support - As an IT team of one, Rackspace's cloud solution and migration team has really helped me over the years to minimize issues for users, but also provide a reliable and flexible email platform.
Read full review
Cons
Hostway Services, Inc
  • customer service
  • reliability
Read full review
NaviSite
  • San Jose facility power outage caused damage to company's credibility, this should not occur again being 7x24 facility and backup generator
  • Avoiding too many management changes will help create good connection with individuals for sustained harmony
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Rackspace
  • Latest outage 12/2/22 and counting over 75 hours - in my opinion, support has been miserable. In my experience, there's little/no communication regarding the problem or cause. No support. In my opinion, erroneous advice. Virtually NOTHING for users. I feel we've been abandoned.
  • Outage appears to have been caused by unpatched servers & no backup servers
  • In my opinion, NO COMPANY should trust their data or services to a nonresponsive company like Rackspace.
  • In my experience, there are NO published policies/practices re: server maintenance (patching) to mitigate hacking, NO published policies/practices re: backup servers in the event of problems. I feel it's stupid of me as a user to have chosen to trust them with critical services
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Likelihood to Renew
Hostway Services, Inc
No answers on this topic
NaviSite
Price and facility equipment, location of the hosting facility factor into the decision to renew
Read full review
Rackspace
If I wake tomorrow completely incapable of managing a client cloud operation, our dedicated Rackspace Cloud Engineering Team is deployable as literal extension of our business, immediately addressing all needs and requirements without cause of business disruption for our consultancy, and more importantly for the mission-critical ones of our clients. For this reason alone, Rackspace is our choice of choices!
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Usability
Hostway Services, Inc
No answers on this topic
NaviSite
No answers on this topic
Rackspace
The company does not put as much focus on usability as other cloud competitors and it is kind of clear. It would be good to take a quarter and gather intense feedback, and then another quarter and focus purely on UI enhancements and backend interoperability
Read full review
Support Rating
Hostway Services, Inc
No answers on this topic
NaviSite
No answers on this topic
Rackspace
In my experience, their support team is massively overworked — taking FOUR DAYS to look at tickets, and a MONTH to fix problems!
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Alternatives Considered
Hostway Services, Inc
For the ease of storing and managing Terabytes of data
Read full review
NaviSite
Navisite's rates were better and they seemed to have more SQL Server expertise. This was about 5 years ago and it may not be the case anymore
Read full review
Rackspace
LiquidWeb or Amazon both offer some products that could be considered similar. I will say though, after years of dealing with Rackspace, their service is what always has me coming back. Their support is typically so much better than other vendors that I hesitate to use other vendors. Pricing might be cheaper, but when you have an issue and need it resolved ASAP, then Rackspace has come through in the majority of cases for me.
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Return on Investment
Hostway Services, Inc
  • provided quick and easy solutions
  • Quick maintenance of our application
  • Negative impact is about performance handling issues and slowness of OS
Read full review
NaviSite
  • Cost savings by not having a full-time DBA on staff - saving of at least 50K a year
  • Data team not on call 24/7
  • Navisite team will try to fix issue if possible - e.g. shrink log files that have grown
Read full review
Rackspace
  • We've found it helpful to host our own web sites on their cloud servers, which is a positive.
  • We've also hosted our Nagios instance on a low-end cloud server, which is also a positive.
  • A negative impact is that they've now decided to start charging for their support.
Read full review
ScreenShots