HotSchedules is a cloud-based scheduling, labor and communication management software solution serving the restaurant and hospitality industry. According to the vendor, key benefits include: Build & Communicate Schedules The scheduling and labor management software reduces the time it takes managers to create and communicate schedules. All scheduling and employee information is stored in one central location, so managers have access to time-off requests,…
$2
per month per employee
Toggl Track
Score9 out of 10
N/A
A solution for employee time tracking software that allows your team to track time on multiple platforms with just one click, featuring integrations with 100+ apps via browser extensions, and native calendar and integrations for any preferred project management tools.
For small to medium-sized companies HotSchedules works great when business is very static. If you are simply using HotSchedules for a schedule writing tool, it is phenomenal. However, it does miss the mark as a labor control software. Needs more controls to keep managers aware of spending versus historical sales data.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I have been using Toggl for about seven years now, and I absolutely love it. It keeps me on track with the tasks I complete throughout the day. Tracking my time makes me more accountable for the work I produce and how much time my work takes. Having the breakdown of my tasks helps inform decisions on hiring support staff. I can see exactly where my time goes and then formulate a strategy to either bring in more help, delegate work, or re-prioritize. When coupled with other productivity apps (I particularly use ToDoist), you can unlock even more of Toggl's power. Toggl Track isn't so much a checklist tool--it's a time tracker; but when I integrate my to-do app with the time tracking, I can quickly and easily switch between tasks without disrupting workflow.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Communication is so simple on HotSchedules. Whether it is communicating a new schedule release, or a quick note about tonight's shift we as managers are able to easily communicate and know that it will reach our team through text notifications, or email notifications.
The Meal Break planning tool is very useful in being able to help our floor leaders clearly understand and plan for what breaks are needed throughout the shift. This allows them to come up with a strategic game plan quickly and spend more time with our guests.
Shift Swaps and Releases are so seamless. This is our favorite tool as it makes helping our team cover shifts extremely easy and painless. On the flip side it also makes staff who want more hours be able to find what is available in real time.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Toggl integrates smoothly across multiple devices. I can seamlessly move from the field on my phone to the office on my computer and utilize Toggl the entire time.
It has great customization. Setting up multiple customers in a variety of ways is easy and quick to do. We haven't found something we needed that we couldn't set up.
The reporting is clean and informative. Reports can be generated for multiple criteria.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Clocking In and out can be a little slow. It takes longer to clock in then our previous method. Before we just had a card you swiped and it would clock you in. Took 2 seconds. Now with the Hotschdules method we use it take 30 seconds or so. Not a huge issue but it can add up if you have one computer and a line of employees waiting to clock in.
Time Cards. It does not allow you to view someones current time until the "punch" has ended. If the manager would like to check what time the employee clocked in/out from lunch they have to wait until the employee has clocked out for the day before the record is generated. As a shift lead you may send and employee to lunch but forget to note what time you sent them. Awhile passes and you feel like they should be back by now, so you want to go in and see what time they left for lunch but it does not show you that punch record because the employee is still "clocked in" they are just on their "Meal Break"
The ability to customize the restrictions for Clocking in and out. You can set it up so that employees can only clock in from a specific location, however if you have a manager who is allowed to work from home they would not be able to clock in without being at the same location as set in the software. It would be nice to see it able to be customized per user.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I am genuinely trying to come up with room for improvement, but I am struggling
Toggl is seriously my favorite tool I use as a freelancer, and they offer so much functionality for free - that's why I always write reviews
Maybe they could make it a little easier to adjust time tracking mistakes (leaving the timer running too long) -- I have to do several clicks to fix it and I make this error frequently
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
6 Years of Experience provides me the insight on the upgrades and changes that HotSchedules has done to improve the experience of its users. There are so many features that we still have not started or used to the fullest, but we believe that we are currently getting a strong value out of the money that is paid for this product.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Very easy to use, can enter projects and tasks on the fly, can use either a timer or enter hours later manually, the interface is simple and intuitive. Has a mobile app that is also easy to use.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
On rare occasions a phone call has been required to find the solution to a problem, the HotSchedules response staff have been helpful, courteous, and genuinely seem to care for their clients and take pride in what they do. The consistent development and fine tuning of the platform, interface, and mobile environment shows that this is not a program full of people who rest on their laurels.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I haven't needed much support from Toggl, as it's mostly come from a small team trying out the tool. I'm not entirely sure what the best way to reach them would be if I did need them. I'm also not sure how responsive they would be to support requests. But I think it's positive that I have not needed them
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I have not used any other Scheduling software for employees. As a campground manager in the summer season, we are using campground master for reservations. it is very similar in process to employee scheduling. the ability to the user of that program to set up their own parameters for time and reservations is something that would benefit the employee scheduling software.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
One year ago I compared it to several tools, trying to use them in parallel. Now I don't remember the exact names of those tools, but Toggl was the best for its simplicity. It is easier to use, with fewer clicks and hence less destruction
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Saving time on scheduling means our managers can focus more on guest experience, managing the floor and other areas that contribute to the success of our business.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
My timetracking needs are simple, so this is a great tool for me. Start the timer, stop the timer as client work is performed, whether that is uninterrupted time or not.
It is very easy to review work time invested for each of my clients, making it easy for me to track my daily time and review monthly hours for preparing invoices.
Daily time is automatically aggregated.
Each time entry can be tagged with work activity, or projects can be segmented and time assigned to the segments with start and stop times.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
