HotSchedules vs. Traqq

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HotSchedules
Score 7.9 out of 10
N/A
HotSchedules is a cloud-based scheduling, labor and communication management software solution serving the restaurant and hospitality industry. According to the vendor, key benefits include: Build & Communicate Schedules The scheduling and labor management software reduces the time it takes managers to create and communicate schedules. All scheduling and employee information is stored in one central location, so managers have access to time-off requests,…
$2
per month per employee
Traqq
Score 9.2 out of 10
Small Businesses (1-50 employees)
According to the vendor, Traqq is a software solution specifically developed for businesses and organizations seeking enhanced time tracking capabilities and employee monitoring functionality. Its main purpose lies in accurately recording work hours, overseeing employee actions, facilitating team management operations, and generating advanced analytical reports. Equally suitable for enterprises of any scale as well as agencies with remote staff members, small teams or individual freelancers…
$4.90
per month per seat
Pricing
HotSchedulesTraqq
Editions & Modules
Essentials
$2
per month per employee
Plus
$4
per month per employee
Quote-Based
Quote-based pricing
No answers on this topic
Offerings
Pricing Offerings
HotSchedulesTraqq
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
HotSchedulesTraqq
Small Businesses
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Score 9.5 out of 10
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Jolt
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Score 9.5 out of 10
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Enterprises

No answers on this topic

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Score 8.4 out of 10
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User Ratings
HotSchedulesTraqq
Likelihood to Recommend
1.0
(167 ratings)
9.4
(27 ratings)
Likelihood to Renew
9.1
(2 ratings)
-
(0 ratings)
Usability
8.9
(12 ratings)
-
(0 ratings)
Support Rating
8.9
(4 ratings)
-
(0 ratings)
User Testimonials
HotSchedulesTraqq
Likelihood to Recommend
HotSchedules and Fourth
For small to medium-sized companies HotSchedules works great when business is very static. If you are simply using HotSchedules for a schedule writing tool, it is phenomenal. However, it does miss the mark as a labor control software. Needs more controls to keep managers aware of spending versus historical sales data.
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Traqq
Traqq is a great system when you are in the field of education. In my experience, it has saved me countless hours of figuring out how to remember the timezone my employees and students are located in. I used to use a written spreadsheet of each employee's timezone and one of those random timezone calculators. Being able to modify Traqq based on my employees' timezone, my timezone, and our company's timezone (the technical "working hours") has been a game-changer.
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Pros
HotSchedules and Fourth
  • Communication is so simple on HotSchedules. Whether it is communicating a new schedule release, or a quick note about tonight's shift we as managers are able to easily communicate and know that it will reach our team through text notifications, or email notifications.
  • The Meal Break planning tool is very useful in being able to help our floor leaders clearly understand and plan for what breaks are needed throughout the shift. This allows them to come up with a strategic game plan quickly and spend more time with our guests.
  • Shift Swaps and Releases are so seamless. This is our favorite tool as it makes helping our team cover shifts extremely easy and painless. On the flip side it also makes staff who want more hours be able to find what is available in real time.
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Traqq
  • Gave me a detailed report of my daily activities, even hours of productivity.
  • My clients were not left behind every step of the way in my project. They had access to my activities and knew the periods I was inactive and even the apps I visited (although they blurred the screen, my clients were aware along the line, I visited a couple of applications) I loved that Traqq is conscious of its user's privacy. This is something you don't see in all Tracking apps.
  • Helps me track my hours effectively. This way, I had no issues on paydays because I was receiving the exact money for the exact time I worked. This is the big deal for me because no one like to work really hard and be underpaid, and neither does anyone want to overpay a lazy freelancer. I really love this about Traqq.
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Cons
HotSchedules and Fourth
  • Clocking In and out can be a little slow. It takes longer to clock in then our previous method. Before we just had a card you swiped and it would clock you in. Took 2 seconds. Now with the Hotschdules method we use it take 30 seconds or so. Not a huge issue but it can add up if you have one computer and a line of employees waiting to clock in.
  • Time Cards. It does not allow you to view someones current time until the "punch" has ended. If the manager would like to check what time the employee clocked in/out from lunch they have to wait until the employee has clocked out for the day before the record is generated. As a shift lead you may send and employee to lunch but forget to note what time you sent them. Awhile passes and you feel like they should be back by now, so you want to go in and see what time they left for lunch but it does not show you that punch record because the employee is still "clocked in" they are just on their "Meal Break"
  • The ability to customize the restrictions for Clocking in and out. You can set it up so that employees can only clock in from a specific location, however if you have a manager who is allowed to work from home they would not be able to clock in without being at the same location as set in the software. It would be nice to see it able to be customized per user.
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Traqq
  • Lack of a clear option for dark mode, which would be useful to reduce eye strain as the app is predominantly white.
  • No options to increase or decrease the level of detail in reports, which would be nice to change depending on what kind of report is being sent.
  • Whilst the timeline is clear, it would be nice if it was a bit bigger, and perhaps if it highlighted key parts of the day.
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Likelihood to Renew
HotSchedules and Fourth
Ease of use, efficiently creating and posting staff schedules.
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Traqq
No answers on this topic
Usability
HotSchedules and Fourth
6 Years of Experience provides me the insight on the upgrades and changes that HotSchedules has done to improve the experience of its users. There are so many features that we still have not started or used to the fullest, but we believe that we are currently getting a strong value out of the money that is paid for this product.
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Traqq
No answers on this topic
Support Rating
HotSchedules and Fourth
On rare occasions a phone call has been required to find the solution to a problem, the HotSchedules response staff have been helpful, courteous, and genuinely seem to care for their clients and take pride in what they do. The consistent development and fine tuning of the platform, interface, and mobile environment shows that this is not a program full of people who rest on their laurels.
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Traqq
No answers on this topic
Alternatives Considered
HotSchedules and Fourth
I have not used any other Scheduling software for employees. As a campground manager in the summer season, we are using campground master for reservations. it is very similar in process to employee scheduling. the ability to the user of that program to set up their own parameters for time and reservations is something that would benefit the employee scheduling software.
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Traqq
So I have used Jibble and Time Doctor for time tracking, but none of these would reflect the reasons for low/high performance of the employees as Jibble is just a time clock, and the Time Doctor won't yet make reports and send them to superiors right away. Traqq solves it. Honestly, I have never come across any software competing with functionalities like Traqq yet.
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Return on Investment
HotSchedules and Fourth
  • Saving time on scheduling means our managers can focus more on guest experience, managing the floor and other areas that contribute to the success of our business.
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Traqq
  • I've been able to get things done faster with Traqq. One of my clients made a comment a while back(I asked for her permission before posting this). She said, "I loved how I don't get to pay freelancers for doing nothing, now I pay employees according to the quality of work I receive". We both laughed about it though, but I believe that's a positive impact on her.
  • I've been able to write more, knowing that my clients can see my major moves. My main aim is to impress my employers to get good feedback in return and Traqq helps me greatly in that area.
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ScreenShots

HotSchedules Screenshots

Screenshot of Time-Off, Availability, Employee Hours, Sales Volume are all available in the scheduler.Screenshot of Employees are able to swap and pick-up shifts from the HotSchedules Mobile App. All shift changes or requests require a manager's approval.Screenshot of Managers and employees can communicate with each other from the mobile and web apps - from anywhere and at anytime.Screenshot of Employees can submit a time-off, request - paid, or unpaid - and can request to work or request off right from the mobile app.Screenshot of Managers can view sales and labor data from their phone.

Traqq Screenshots

Screenshot of Activity Page: Browse your team's and your own timesheet, screenshots and screen-recordings. Timesheet corresponds to worked hours and average productivity level during those hoursScreenshot of Apps & Websites: Browse your team's piechart stat of their used of apps & websites during the working hoursScreenshot of Dashboard: Get a quick insight into your team members' status (online/offline), their groups, top-used apps & website, total worked hour within your preferred period of time, average worked hours per day, average tracked activity levelsScreenshot of People tab: Add team members, manage members' roles, groups, hourly rate, and invitationsScreenshot of Setting tab: Choose whether you like to keep the apps & web tracking, screenshot, and screen-recording features for your companyScreenshot of Support page: Find variety of subjects we could assist you with, through step-by-step instructions