HPE Systems Insight Manager (SIM) vs Kaseya VSA

Likelihood to Recommend

This software is suited for a smaller organization with a small datacenter that uses mainly HP hardware. Once the environment gets larger it would pay to move to some of their paid for products

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Alex Gouskos

Senior System Engineer

Sandata TechnologiesHospital & Health Care, 51-200 employees

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If the software functioned as it was intended, it would be probably a 7 out of 10. It lacks the majority of customization that SolarWinds N-central supplies, but also supports some customization that other solutions we have tried do not.Again, if the software didn't consistently break, the ability to implement automated scripting via PowerShell and the capacity to manage 10+ endpoints at once in different windows is great.

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Ben Blissett

Managing Director

Affinity Technology GroupInformation Technology & Services, 1-10 employees

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Pros

HP Systems Insight Manager is very good at scanning for devices and adding them for monitoring is almost effortless.
HP Systems Insight Manager is very good at detecting most HP hardware and integrating with local management software.

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Alex Gouskos

Senior System Engineer

Sandata TechnologiesHospital & Health Care, 51-200 employees

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Being able to see systems that are not within the local network allows us to be able to troubleshoot and work with the end users no matter where they are or where we are as it is cloud based.
Several functions can be "automated" so staff do not have to keep going back and scanning for updates, push Windows updates and or push sensor updates.
VSA offers a variety of system information about all of the assets that have the endpoints installed on them so we can easily see the system specs without having to actually connect to them and pull up the SysInfo on each unit.

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Allan Eisenhauer

Director of IT / Purchasing Manager

Macomb / St. Clair Workforce Development BoardNon-profit Organization Management, 51-200 employees

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Cons

I think some of the areas that HP Systems Insight Manager can improve is non HP hardware.
This software also sometimes struggles handling larger environments.
This software also has issues managing environments that aren't set up perfectly.

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Alex Gouskos

Senior System Engineer

Sandata TechnologiesHospital & Health Care, 51-200 employees

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Support - Like all other competitors support is OK but the product is robust enough to reduce support requirements.
Customer Service - another team that is a bit poor especially when the issue involves multiple departments. Otherwise, the direct rep is very friendly and professional.

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Richard Trivedi

IT Director

CadrenetComputer & Network Security, 11-50 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

Starting Price

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General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

—

Likelihood to Renew

No score

No answers yet

No answers on this topic

Kaseya VSA 10.0

Based on 1 answer

Excellent product with easy learning curve

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Verified User

Director in Information Technology

Hospital & Health Care Company, 11-50 employees

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Usability

HPE Systems Insight Manager (SIM) 7.0

Based on 1 answer

For basic functions it's very easy to set up and use. However, for more advanced functions it takes a lot of time to figure out its quirks

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Alex Gouskos

Senior System Engineer

Sandata TechnologiesHospital & Health Care, 51-200 employees

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No score

No answers yet

No answers on this topic

Support Rating

No score

No answers yet

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Kaseya VSA 6.8

Based on 15 answers

It was lots of back and forth email communication whenever I tried to solve my connection issues. I would send them detailed logs of the date, time, computer, and more of when I was experiencing connection issues. All I would get is an email back a few days later saying that they didn't find an issue in the service

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Verified User

Engineer in Manufacturing

Electrical & Electronic Manufacturing Company, 51-200 employees

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Implementation Rating

HPE Systems Insight Manager (SIM) 7.0

Based on 2 answers

It's good for small organizations that use HP branded equipment

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Alex Gouskos

Senior System Engineer

Sandata TechnologiesHospital & Health Care, 51-200 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

Some of the other products I use for system management are HP SiteScope and SolarWinds Orion NPM and APM. SiteScope is another good HP product but it isn't very cost effective to use for general system management. It's good for performing complex alerting and monitoring. SolarWinds makes a great product but it is better geared for gathering statistics and performance data real-time and historically. Again the cost of this product makes it ineffective for general system monitoring.

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Alex Gouskos

Senior System Engineer

Sandata TechnologiesHospital & Health Care, 51-200 employees

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There are other products that do some of what Kaseya does, but I've not personally worked with another product that does everything Kaseya does. Sure there are plenty of remote control products, but products that do as much as Kaseya are few and far between. Hard to go wrong with the sheer scope of functionality!

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Racey Cave

IT Manager

Eliassen GroupInformation Technology and Services, 201-500 employees

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Return on Investment

Since this software is free if you buy HP hardware the cost is nothing which is nice for cash strapped businesses.
This software has a somewhat difficult time handling large environments where systems are not configured perfectly for this software.
I would always recommend having multiples of this software installed for redundancy because generally unless it and the environment is properly configured it can require maintenance.

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Alex Gouskos

Senior System Engineer

Sandata TechnologiesHospital & Health Care, 51-200 employees

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It has increased the efficiency of operational tasks for our technicians
It has change the speed at which we are able to deploy updates and software patches
It caused us to spend additional money on more security tools due to concern from breaches

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Verified User

Manager in Information Technology

Utilities Company, 51-200 employees

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