What users are saying about
3 Ratings
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Score 10 out of 100
84 Ratings
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Score 7.5 out of 100

Attribute Ratings

  • Kaseya VSA is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

HPE Systems Insight Manager (SIM)

70%
1 Rating
7.9

Kaseya VSA

79%
29 Ratings

Likelihood to Renew

HPE Systems Insight Manager (SIM)

N/A
0 Ratings
10.0

Kaseya VSA

100%
1 Rating

Usability

7.0

HPE Systems Insight Manager (SIM)

70%
1 Rating

Kaseya VSA

N/A
0 Ratings

Support Rating

HPE Systems Insight Manager (SIM)

N/A
0 Ratings
6.8

Kaseya VSA

68%
15 Ratings

Implementation Rating

7.0

HPE Systems Insight Manager (SIM)

70%
2 Ratings

Kaseya VSA

N/A
0 Ratings

Likelihood to Recommend

HPE Systems Insight Manager (SIM)

This software is suited for a smaller organization with a small datacenter that uses mainly HP hardware. Once the environment gets larger it would pay to move to some of their paid for products
Alex Gouskos | TrustRadius Reviewer

Kaseya VSA

If the software functioned as it was intended, it would be probably a 7 out of 10. It lacks the majority of customization that SolarWinds N-central supplies, but also supports some customization that other solutions we have tried do not.Again, if the software didn't consistently break, the ability to implement automated scripting via PowerShell and the capacity to manage 10+ endpoints at once in different windows is great.
Ben Blissett | TrustRadius Reviewer

Pros

HPE Systems Insight Manager (SIM)

  • HP Systems Insight Manager is very good at scanning for devices and adding them for monitoring is almost effortless.
  • HP Systems Insight Manager is very good at detecting most HP hardware and integrating with local management software.
Alex Gouskos | TrustRadius Reviewer

Kaseya VSA

  • Being able to see systems that are not within the local network allows us to be able to troubleshoot and work with the end users no matter where they are or where we are as it is cloud based.
  • Several functions can be "automated" so staff do not have to keep going back and scanning for updates, push Windows updates and or push sensor updates.
  • VSA offers a variety of system information about all of the assets that have the endpoints installed on them so we can easily see the system specs without having to actually connect to them and pull up the SysInfo on each unit.
Allan Eisenhauer | TrustRadius Reviewer

Cons

HPE Systems Insight Manager (SIM)

  • I think some of the areas that HP Systems Insight Manager can improve is non HP hardware.
  • This software also sometimes struggles handling larger environments.
  • This software also has issues managing environments that aren't set up perfectly.
Alex Gouskos | TrustRadius Reviewer

Kaseya VSA

  • Support - Like all other competitors support is OK but the product is robust enough to reduce support requirements.
  • Customer Service - another team that is a bit poor especially when the issue involves multiple departments. Otherwise, the direct rep is very friendly and professional.
Richard Trivedi | TrustRadius Reviewer

Pricing Details

HPE Systems Insight Manager (SIM)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Kaseya VSA

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

HPE Systems Insight Manager (SIM)

No score
No answers yet
No answers on this topic

Kaseya VSA

Kaseya VSA 10.0
Based on 1 answer
Excellent product with easy learning curve
Anonymous | TrustRadius Reviewer

Usability

HPE Systems Insight Manager (SIM)

HPE Systems Insight Manager (SIM) 7.0
Based on 1 answer
For basic functions it's very easy to set up and use. However, for more advanced functions it takes a lot of time to figure out its quirks
Alex Gouskos | TrustRadius Reviewer

Kaseya VSA

No score
No answers yet
No answers on this topic

Support Rating

HPE Systems Insight Manager (SIM)

No score
No answers yet
No answers on this topic

Kaseya VSA

Kaseya VSA 6.8
Based on 15 answers
It was lots of back and forth email communication whenever I tried to solve my connection issues. I would send them detailed logs of the date, time, computer, and more of when I was experiencing connection issues. All I would get is an email back a few days later saying that they didn't find an issue in the service
Anonymous | TrustRadius Reviewer

Implementation Rating

HPE Systems Insight Manager (SIM)

HPE Systems Insight Manager (SIM) 7.0
Based on 2 answers
It's good for small organizations that use HP branded equipment
Alex Gouskos | TrustRadius Reviewer

Kaseya VSA

No score
No answers yet
No answers on this topic

Alternatives Considered

HPE Systems Insight Manager (SIM)

Some of the other products I use for system management are HP SiteScope and SolarWinds Orion NPM and APM. SiteScope is another good HP product but it isn't very cost effective to use for general system management. It's good for performing complex alerting and monitoring. SolarWinds makes a great product but it is better geared for gathering statistics and performance data real-time and historically. Again the cost of this product makes it ineffective for general system monitoring.
Alex Gouskos | TrustRadius Reviewer

Kaseya VSA

There are other products that do some of what Kaseya does, but I've not personally worked with another product that does everything Kaseya does. Sure there are plenty of remote control products, but products that do as much as Kaseya are few and far between. Hard to go wrong with the sheer scope of functionality!
Racey Cave | TrustRadius Reviewer

Return on Investment

HPE Systems Insight Manager (SIM)

  • Since this software is free if you buy HP hardware the cost is nothing which is nice for cash strapped businesses.
  • This software has a somewhat difficult time handling large environments where systems are not configured perfectly for this software.
  • I would always recommend having multiples of this software installed for redundancy because generally unless it and the environment is properly configured it can require maintenance.
Alex Gouskos | TrustRadius Reviewer

Kaseya VSA

  • It has increased the efficiency of operational tasks for our technicians
  • It has change the speed at which we are able to deploy updates and software patches
  • It caused us to spend additional money on more security tools due to concern from breaches
Anonymous | TrustRadius Reviewer

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