What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 3 reviews and ratings
84 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.5 out of 100
Based on 84 reviews and ratings
Attribute Ratings
- Kaseya VSA is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
7.0
HPE Systems Insight Manager (SIM)
70%
1 Rating

7.9
Kaseya VSA
79%
29 Ratings
Likelihood to Renew
HPE Systems Insight Manager (SIM)
N/A
0 Ratings

10.0
Kaseya VSA
100%
1 Rating
Usability
7.0
HPE Systems Insight Manager (SIM)
70%
1 Rating

Kaseya VSA
N/A
0 Ratings
Support Rating
HPE Systems Insight Manager (SIM)
N/A
0 Ratings

6.8
Kaseya VSA
68%
15 Ratings
Implementation Rating
7.0
HPE Systems Insight Manager (SIM)
70%
2 Ratings

Kaseya VSA
N/A
0 Ratings
Likelihood to Recommend
HPE Systems Insight Manager (SIM)
This software is suited for a smaller organization with a small datacenter that uses mainly HP hardware. Once the environment gets larger it would pay to move to some of their paid for products
Senior System Engineer
Sandata TechnologiesHospital & Health Care, 51-200 employees
Kaseya VSA
If the software functioned as it was intended, it would be probably a 7 out of 10. It lacks the majority of customization that SolarWinds N-central supplies, but also supports some customization that other solutions we have tried do not.Again, if the software didn't consistently break, the ability to implement automated scripting via PowerShell and the capacity to manage 10+ endpoints at once in different windows is great.
Managing Director
Affinity Technology GroupInformation Technology & Services, 1-10 employees
Pros
HPE Systems Insight Manager (SIM)
- HP Systems Insight Manager is very good at scanning for devices and adding them for monitoring is almost effortless.
- HP Systems Insight Manager is very good at detecting most HP hardware and integrating with local management software.
Senior System Engineer
Sandata TechnologiesHospital & Health Care, 51-200 employees
Kaseya VSA
- Being able to see systems that are not within the local network allows us to be able to troubleshoot and work with the end users no matter where they are or where we are as it is cloud based.
- Several functions can be "automated" so staff do not have to keep going back and scanning for updates, push Windows updates and or push sensor updates.
- VSA offers a variety of system information about all of the assets that have the endpoints installed on them so we can easily see the system specs without having to actually connect to them and pull up the SysInfo on each unit.
Director of IT / Purchasing Manager
Macomb / St. Clair Workforce Development BoardNon-profit Organization Management, 51-200 employees
Cons
HPE Systems Insight Manager (SIM)
- I think some of the areas that HP Systems Insight Manager can improve is non HP hardware.
- This software also sometimes struggles handling larger environments.
- This software also has issues managing environments that aren't set up perfectly.
Senior System Engineer
Sandata TechnologiesHospital & Health Care, 51-200 employees
Kaseya VSA
- Support - Like all other competitors support is OK but the product is robust enough to reduce support requirements.
- Customer Service - another team that is a bit poor especially when the issue involves multiple departments. Otherwise, the direct rep is very friendly and professional.
IT Director
CadrenetComputer & Network Security, 11-50 employees
Pricing Details
HPE Systems Insight Manager (SIM)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Kaseya VSA
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
HPE Systems Insight Manager (SIM)
No score
No answers yet
No answers on this topic
Kaseya VSA
Kaseya VSA 10.0
Based on 1 answer
Excellent product with easy learning curve

Verified User
Director in Information Technology
Hospital & Health Care Company, 11-50 employeesUsability
HPE Systems Insight Manager (SIM)
HPE Systems Insight Manager (SIM) 7.0
Based on 1 answer
For basic functions it's very easy to set up and use. However, for more advanced functions it takes a lot of time to figure out its quirks
Senior System Engineer
Sandata TechnologiesHospital & Health Care, 51-200 employees
Kaseya VSA
No score
No answers yet
No answers on this topic
Support Rating
HPE Systems Insight Manager (SIM)
No score
No answers yet
No answers on this topic
Kaseya VSA
Kaseya VSA 6.8
Based on 15 answers
It was lots of back and forth email communication whenever I tried to solve my connection issues. I would send them detailed logs of the date, time, computer, and more of when I was experiencing connection issues. All I would get is an email back a few days later saying that they didn't find an issue in the service

Verified User
Engineer in Manufacturing
Electrical & Electronic Manufacturing Company, 51-200 employeesImplementation Rating
HPE Systems Insight Manager (SIM)
HPE Systems Insight Manager (SIM) 7.0
Based on 2 answers
It's good for small organizations that use HP branded equipment
Senior System Engineer
Sandata TechnologiesHospital & Health Care, 51-200 employees
Kaseya VSA
No score
No answers yet
No answers on this topic
Alternatives Considered
HPE Systems Insight Manager (SIM)
Some of the other products I use for system management are HP SiteScope and SolarWinds Orion NPM and APM. SiteScope is another good HP product but it isn't very cost effective to use for general system management. It's good for performing complex alerting and monitoring. SolarWinds makes a great product but it is better geared for gathering statistics and performance data real-time and historically. Again the cost of this product makes it ineffective for general system monitoring.
Senior System Engineer
Sandata TechnologiesHospital & Health Care, 51-200 employees
Kaseya VSA
There are other products that do some of what Kaseya does, but I've not personally worked with another product that does everything Kaseya does. Sure there are plenty of remote control products, but products that do as much as Kaseya are few and far between. Hard to go wrong with the sheer scope of functionality!
IT Manager
Eliassen GroupInformation Technology and Services, 201-500 employees
Return on Investment
HPE Systems Insight Manager (SIM)
- Since this software is free if you buy HP hardware the cost is nothing which is nice for cash strapped businesses.
- This software has a somewhat difficult time handling large environments where systems are not configured perfectly for this software.
- I would always recommend having multiples of this software installed for redundancy because generally unless it and the environment is properly configured it can require maintenance.
Senior System Engineer
Sandata TechnologiesHospital & Health Care, 51-200 employees
Kaseya VSA
- It has increased the efficiency of operational tasks for our technicians
- It has change the speed at which we are able to deploy updates and software patches
- It caused us to spend additional money on more security tools due to concern from breaches

Verified User
Manager in Information Technology
Utilities Company, 51-200 employees