What users are saying about
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568 Ratings
2 Ratings
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Score 8.4 out of 100

Paylocity

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568 Ratings
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Score 7 out of 100

Feature Set Ratings

  • HRdirect Smart Apps ranks higher in 2 feature sets: Human Resource Management, Employee Self Service
  • Paylocity ranks higher in 3 feature sets: Leave and Attendance Management, HR Reporting, Onboarding

Human Resource Management

10.0

HRdirect Smart Apps

100%
7.2

Paylocity

72%
Paylocity ranks higher in 4/7 features

Employee demographic data

10.0
100%
1 Rating
7.7
77%
274 Ratings

Job profiles and administration

10.0
100%
1 Rating
7.0
70%
246 Ratings

Compliance data (COBRA, OSHA, etc.)

10.0
100%
1 Rating
7.2
72%
194 Ratings

Employment history

N/A
0 Ratings
7.6
76%
274 Ratings

Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
7.1
71%
253 Ratings

Organizational charting

N/A
0 Ratings
6.7
67%
223 Ratings

Organization and location management

N/A
0 Ratings
7.1
71%
223 Ratings

Leave and Attendance Management

1.0

HRdirect Smart Apps

10%
7.1

Paylocity

71%
Paylocity ranks higher in 3/3 features

Approval workflow

1.0
10%
1 Rating
7.7
77%
224 Ratings

Balance details

N/A
0 Ratings
6.8
68%
239 Ratings

Annual carry-forward and encashment

N/A
0 Ratings
6.8
68%
175 Ratings

Employee Self Service

10.0

HRdirect Smart Apps

100%
8.1

Paylocity

81%
HRdirect Smart Apps ranks higher in 3/5 features

View and generate pay and benefit information

10.0
100%
1 Rating
8.1
81%
290 Ratings

Update personal information

10.0
100%
1 Rating
8.7
87%
294 Ratings

View company policy documentation

10.0
100%
1 Rating
7.5
75%
238 Ratings

Employee recognition

N/A
0 Ratings
8.3
83%
202 Ratings

View job history

N/A
0 Ratings
7.7
77%
243 Ratings

HR Reporting

1.0

HRdirect Smart Apps

10%
6.4

Paylocity

64%
Paylocity ranks higher in 3/3 features

Report builder

1.0
10%
1 Rating
6.8
68%
258 Ratings

Pre-built reports

1.0
10%
1 Rating
7.0
70%
261 Ratings

Ability to combine HR data with external data

N/A
0 Ratings
5.5
55%
164 Ratings

Onboarding

1.0

HRdirect Smart Apps

10%
7.6

Paylocity

76%
Paylocity ranks higher in 2/2 features

New hire portal

1.0
10%
1 Rating
7.9
79%
237 Ratings

Manager tracking tools

1.0
10%
1 Rating
7.3
73%
186 Ratings

Payroll Management

HRdirect Smart Apps

Feature Set Not Supported
N/A
7.7

Paylocity

77%
Paylocity ranks higher in 7/7 features

Pay calculation

N/A
0 Ratings
8.2
82%
282 Ratings

Support for external payroll vendors

N/A
0 Ratings
6.4
64%
125 Ratings

Off-cycle/On-Demand payment

N/A
0 Ratings
8.2
82%
176 Ratings

Benefit plan administration

N/A
0 Ratings
7.6
76%
192 Ratings

Direct deposit files

N/A
0 Ratings
8.4
84%
278 Ratings

Salary revision and increment management

N/A
0 Ratings
7.8
78%
215 Ratings

Reimbursement management

N/A
0 Ratings
7.3
73%
130 Ratings

Asset Management

HRdirect Smart Apps

Feature Set Not Supported
N/A
7.0

Paylocity

70%
Paylocity ranks higher in 1/1 features

Tracking of all physical assets

N/A
0 Ratings
7.0
70%
87 Ratings

Performance and Goals

HRdirect Smart Apps

Feature Set Not Supported
N/A
7.1

Paylocity

71%
Paylocity ranks higher in 4/4 features

Corporate goal setting

N/A
0 Ratings
7.2
72%
108 Ratings

Individual goal setting

N/A
0 Ratings
7.4
74%
121 Ratings

Line-of sight-visibility

N/A
0 Ratings
6.8
68%
96 Ratings

Performance tracking

N/A
0 Ratings
6.9
69%
128 Ratings

Performance Management

HRdirect Smart Apps

Feature Set Not Supported
N/A
6.7

Paylocity

67%
Paylocity ranks higher in 5/5 features

Performance plans

N/A
0 Ratings
6.5
65%
144 Ratings

Performance improvement plans

N/A
0 Ratings
6.6
66%
125 Ratings

Review status tracking

N/A
0 Ratings
7.1
71%
148 Ratings

Review reminders

N/A
0 Ratings
6.3
63%
151 Ratings

Multiple review frequency

N/A
0 Ratings
6.9
69%
128 Ratings

Succession Planning

HRdirect Smart Apps

Feature Set Not Supported
N/A
5.9

Paylocity

59%
Paylocity ranks higher in 4/4 features

Create succession plans/pools

N/A
0 Ratings
6.5
65%
60 Ratings

Candidate ranking

N/A
0 Ratings
5.5
55%
76 Ratings

Candidate search

N/A
0 Ratings
5.7
57%
78 Ratings

Candidate development

N/A
0 Ratings
5.7
57%
65 Ratings

Recruiting / ATS

HRdirect Smart Apps

Feature Set Not Supported
N/A
7.2

Paylocity

72%
Paylocity ranks higher in 7/7 features

Job Requisition Management

N/A
0 Ratings
7.7
77%
122 Ratings

Company Website Posting

N/A
0 Ratings
7.8
78%
126 Ratings

Publish to Social Media

N/A
0 Ratings
6.9
69%
99 Ratings

Job Search Site Posting

N/A
0 Ratings
7.2
72%
123 Ratings

Duplicate Candidate Prevention

N/A
0 Ratings
6.7
67%
105 Ratings

Applicant Tracking

N/A
0 Ratings
7.7
77%
136 Ratings

Notifications and Alerts

N/A
0 Ratings
6.7
67%
139 Ratings

Attribute Ratings

  • HRdirect Smart Apps is rated higher in 1 area: Likelihood to Recommend
  • Paylocity is rated higher in 2 areas: Likelihood to Renew, Support Rating

Likelihood to Recommend

10.0

HRdirect Smart Apps

100%
1 Rating
6.5

Paylocity

65%
313 Ratings

Likelihood to Renew

1.0

HRdirect Smart Apps

10%
1 Rating
7.6

Paylocity

76%
20 Ratings

Usability

HRdirect Smart Apps

N/A
0 Ratings
7.6

Paylocity

76%
11 Ratings

Availability

HRdirect Smart Apps

N/A
0 Ratings
9.0

Paylocity

90%
2 Ratings

Performance

HRdirect Smart Apps

N/A
0 Ratings
5.0

Paylocity

50%
2 Ratings

Support Rating

1.0

HRdirect Smart Apps

10%
2 Ratings
1.9

Paylocity

19%
38 Ratings

Online Training

HRdirect Smart Apps

N/A
0 Ratings
9.1

Paylocity

91%
2 Ratings

Implementation Rating

HRdirect Smart Apps

N/A
0 Ratings
6.4

Paylocity

64%
4 Ratings

Likelihood to Recommend

ComplyRight

UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented. At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money. In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).
Read full review

Paylocity

Paylocity is simply the best payroll and tax reporting service I have ever used. In addition to these vital functions, it does a host of additional things with excellence including time and attendance reporting, 401(k) integration & automatic reporting, and benefits administration, all supported by a stellar customer service team
Read full review

Pros

ComplyRight

  • Initially, you were able to see all activity and drill down for details.
  • It was easy-access for all our employees in the 7 states we operate in.
  • It provided tracking for the managers.
  • Payroll had access to all PTO requests.
Read full review

Paylocity

  • Payroll is easy and well integrated with Time and Labor.
  • The support staff is exemplary; probably the best I have ever worked with.
  • Paylocity is proactive in addressing issues of law and the marketplace. They are constantly evolving to meet the current needs of its customers.
Read full review

Cons

ComplyRight

  • HRdirect performed an upgrade in 2019 and that's where things went awry.
  • You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
  • Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
  • Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
  • The print option was not longer functional.
  • The online help request form was no longer accessible.
Read full review

Paylocity

  • I'd like to see a change where employees are NOT able to even punch in if they have 8 hours of PTO scheduled for that day. This happens a lot and employees forget to cancel their PTO and it's a hassle.
  • I don't like where they moved my invoice for Paylocity to the cash management tab. I'd rather just get it from the reports tab like I always did.
Read full review

Pricing Details

HRdirect Smart Apps

Starting Price

Editions & Modules

HRdirect Smart Apps editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    NO PER EMPLOYEE PRICING, NO BUNDLED FEATURES. JUST $60 A YEAR PER APP. Simple Pricing, No Matter How You Slice It Only use the Smart Apps that best fit your unique needs and pay the same, low price for each one: just $60 a year. It's easy to add more at any time, too - either as your needs change or as our solutions expand.

    Paylocity

    Starting Price

    $2 Per Employee Per Month

    Editions & Modules

    Paylocity editions and modules pricing
    EditionModules
    Paylocity$2.001

    Footnotes

    1. Per Employee Per Month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Likelihood to Renew

    ComplyRight

    As previously described, there are too many unresolved issues.
    Read full review

    Paylocity

    The transition from my old provider to Paylocity was virtually painless. I always felt well supported by my account rep. I would use Paylocity again, but I'm not in a position to change providers at my current company right now.
    Read full review

    Usability

    ComplyRight

    No answers on this topic

    Paylocity

    Although it is fairly easy to use, there are some processes that just don't make munch sense. For example, if an employee has 2 bank accounts and the funds are returned from one account the process to reissue is TEDIOUS and confusing. Unless you want to PAY for Paylocity to do it for you. I think the manual process should be as easy for us.
    Read full review

    Reliability and Availability

    ComplyRight

    No answers on this topic

    Paylocity

    Solid network - down for upgrades at late hours during the weekend when I am definitely not in the system to use it. Even if I was, they provide excellent advance notice.
    Read full review

    Performance

    ComplyRight

    No answers on this topic

    Paylocity

    It's so manual, not automated or intuitive.
    Read full review

    Support Rating

    ComplyRight

    Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking. 3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.
    Read full review

    Paylocity

    The frustrations I have with Paylocity customer support are what drove me to leave a review in the first place so I can warn anyone considering purchasing this product. I really like the software and it has a lot of great features, but my complete distrust of their customer service has led me to rue the day I chose Paylocity to be our payroll vendor. For one thing, they are often slow to respond. That alone might be manageable, except even when I do get a response, half the time the answers are incomplete/not helpful, if not completely incorrect! Imagine waiting 90 days and paying thousands of dollars for a corrected W2 only for it to come back more incorrect than it was when you started, and not only that but they also made me question my sanity trying to convince me that they were correct when it was BLATANTLY wrong - and that's just one example! Sometimes you might be lucky to get a decent customer service rep using the chat help feature, but most of the time whoever you talk to does not seem to have any more knowledge of the system than you do. I am a patient person and I have a lot of grace for administrative errors (we're all human) but Paylocity customer service is consistently unreliable and sometimes unprofessional to boot. To their credit, the sales and implementation teams do seem really good. It seems like maybe they just can't retain good customer service reps. We've been through several account managers without ever having a good experience.
    Read full review

    Online Training

    ComplyRight

    No answers on this topic

    Paylocity

    They have great training tools!
    Read full review

    Implementation Rating

    ComplyRight

    No answers on this topic

    Paylocity

    I would make sure you have a dedicated team at Paylocity to complete the implementation. We had staff from Paylocity quit and things were not completed properly. They dropped the ball so to speak on that portion of it. we have encountered multiple issues since then and are still not using the Time off tracking to its full capabilities.
    Read full review

    Alternatives Considered

    ComplyRight

    No answers on this topic

    Paylocity

    We liked that Paylocity had all modules within one system instead of having to use multiple systems for recruiting, onboarding, personnel files, and payroll. We have used Paycom for several years, and Paylocity is a much more organized and "clean" platform with more advanced features. ApplicantPro did the job but recruiting in the HRIS was great, and it is also more organized and has more features for customization. Although we do wish we could post to more sites other than Indeed without having to spend more with JobTarget.
    Read full review

    Return on Investment

    ComplyRight

    • Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
    • Harassment training module is excellent.
    Read full review

    Paylocity

    • Positive - saved HR 50% of its time due to streamlining Admin functions. Period.
    • Positive - saved managers at least 10% of their total time by reducing admin functions (they can manage people through phones)
    • Positive - reduced payroll FTE by 1.5 in first 3 months due to automation
    Read full review

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