HRweb vs. SmartSearch ATS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HRweb
Score 8.5 out of 10
N/A
HRweb is presented by the vendor, the company of the same name in Durham, as a low-cost but comprehensive workforce management tool for small businesses to simplify administrative tasks, comply with regulations and develop & retain talent, offering an annual contract or month-to-month payment.N/A
SmartSearch ATS
Score 6.6 out of 10
N/A
SmartSearch is a web-based talent acquisition and staffing management software. Features include job posting to job boards and social media outlets, resume parsing, and automated workflow. SmartSearch advertises robust customer service and implementation assistance.N/A
Pricing
HRwebSmartSearch ATS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
HRwebSmartSearch ATS
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
HRwebSmartSearch ATS
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
HRweb
-
Ratings
SmartSearch ATS
3.4
17 Ratings
80% below category average
Job Requisition Management00 Ratings3.017 Ratings
Company Website Posting00 Ratings3.017 Ratings
Publish to Social Media00 Ratings1.013 Ratings
Job Search Site Posting00 Ratings1.017 Ratings
Customized Application Form00 Ratings9.016 Ratings
Resume Management00 Ratings1.017 Ratings
Duplicate Candidate Prevention00 Ratings10.016 Ratings
Candidate Search00 Ratings3.017 Ratings
Applicant Tracking00 Ratings3.017 Ratings
Collaboration00 Ratings1.015 Ratings
Task Creation and Delegation00 Ratings1.014 Ratings
Email Templates00 Ratings1.016 Ratings
User Permissions00 Ratings1.016 Ratings
Notifications and Alerts00 Ratings5.513 Ratings
Reporting00 Ratings8.016 Ratings
Best Alternatives
HRwebSmartSearch ATS
Small Businesses
When I Work
When I Work
Score 9.2 out of 10
Recruit CRM
Recruit CRM
Score 9.8 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
SAP Fieldglass
SAP Fieldglass
Score 8.7 out of 10
Vibe HCM
Vibe HCM
Score 4.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HRwebSmartSearch ATS
Likelihood to Recommend
8.5
(2 ratings)
6.0
(31 ratings)
Likelihood to Renew
9.0
(1 ratings)
3.0
(18 ratings)
Usability
-
(0 ratings)
8.2
(10 ratings)
Availability
-
(0 ratings)
10.0
(2 ratings)
Support Rating
-
(0 ratings)
7.4
(8 ratings)
Implementation Rating
-
(0 ratings)
6.0
(3 ratings)
User Testimonials
HRwebSmartSearch ATS
Likelihood to Recommend
ManagerAssistant.com (HRweb Software)
Every business and its employees along with management wants to have a transparent system where appraisals and rewards could be attained without any unclear and vague target definitions. The tool is accurate for tracking performance analysis with help of business intelligence to provide clarity that motivates employees with a constant depiction of their achievements.
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Advanced Personnel Systems (SmartSearch)
I think our environment has stretched SmS and their capabilities (positively) but we have grown together and developed an enormously capable system together that is now very well integrated into our business. For doing applicant tracking, requisition management and offer management that has really been strong. I think we can partner together and build some better analytics and reporting capabilities that would be better suited for our business.
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Pros
ManagerAssistant.com (HRweb Software)
  • Time Tracking
  • PTO Onboarding
  • Attendance
  • Management of Employee activities
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Advanced Personnel Systems (SmartSearch)
  • The search functions are outstanding. It is the reason we originally went with SmartSearch many years ago. The ability to do very simple or complex searches gives the recruiting staff great flexibility in how they look for and narrow down candidates.
  • The hire and onboarding traks allow us to create very specific processes we want our staff to follow to insure a consistent and repeatable result. I can create traks that can be very general or traks that literally provide emails and reminders to all of the players (recruiters, managers, candidates, etc...) every step of the way. This is particularly helpful where we have customers who have extremely stringent contractual guidelines that must be followed.
  • Support. Their customer support is second to none. We always joke that they are our favorite vendor to deal with.... Anytime we have an issue or question. They are there to walk us through it. The training is on target and the staff has always been friendly and more than eager to help make us successful with the tool.
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Cons
ManagerAssistant.com (HRweb Software)
  • Its aesthetics could be more catchy on the front end.
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Advanced Personnel Systems (SmartSearch)
  • SmartSearch has a steep learning curve if you want to extensively use the features like automated tasks and the report writer
  • Technical support is spotty and sometimes very frustrating, they don't respond for weeks at a time.
  • SmartSearch user interface is old and has far less ability to customize the interface than other tracking systems
  • SmartSearch has virtually no ability to connect directly with other software and allows now other software to connect in - so no Microsoft Flow, no Zapier, no mail parser, etc. and since Smart Search capabilities are limited, not being able to integrate it with other platforms easily is unfortunate.
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Likelihood to Renew
ManagerAssistant.com (HRweb Software)
Because of the employee activities evaluation feature.
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Advanced Personnel Systems (SmartSearch)
I believe over the past 30 or so pages (or so it seems), you have every reason for my business to continue as a SmartSearch ATS client and user. The support is off the charts great the few times I need them (generally not even once per year). My business has been a client since 2004. That should say it all.
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Usability
ManagerAssistant.com (HRweb Software)
No answers on this topic
Advanced Personnel Systems (SmartSearch)
There are so many facets of SmartSearch, that to know everything about it is nearly impossible. While it is mainly straight forward, there is a lot. After using the program for a while, you become pretty comfortable with the basics and can start adding some of the other features.
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Reliability and Availability
ManagerAssistant.com (HRweb Software)
No answers on this topic
Advanced Personnel Systems (SmartSearch)
My license for SmartSearch goes back to 2004. It has always been available for me - don't remember a single time it was not available in all of those years.
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Support Rating
ManagerAssistant.com (HRweb Software)
No answers on this topic
Advanced Personnel Systems (SmartSearch)
Once you get the 1 person on the phone they are very knowledgeable and tend to solve the problem. The issue is there are not enough resources to handle all the clients. Their primary clients are "recruiting firms" and I think that is where most of the their support resources go
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Implementation Rating
ManagerAssistant.com (HRweb Software)
No answers on this topic
Advanced Personnel Systems (SmartSearch)
Using the basic functions of SmartSearch is an easy implementation. But consider carefully what your organization needs to really drive placements. Because we only did a basic implementation first, we were caught off guard when later trying to implement more functions and realizing that the capabilities were limited or were difficult to learn and implement and realizing that tech support was not going to be consistent.
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Alternatives Considered
ManagerAssistant.com (HRweb Software)
It's more advanced and cost-effective in terms of adoption, user-friendly interphase along with BI tools that can even track behaviors of the employee to ascertain and plan the steps accordingly to keep them motivated and help them contribute towards the overall goal. Its management is easy and can be managed easily.
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Advanced Personnel Systems (SmartSearch)
Functionally, SmartSearch is not on the same page as ZipRecruiter. ZipRecruiter as a platform is much more geared toward helping applicants and is essentially a glorified resume database. SmartSearch offers so much more in terms of features and abilities, that would not really be appropriate to try and compare the two. Similarly, the overall use of SmartSearch is an apples and oranges comparison to LinkedIn Talent. LinkedIn is great for sourcing and attracting talent, but in terms of tracking candidates all the way through a hiring process and tracking a heavy volume of job orders across a variety of states and locations, the two just don't really compare.
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Return on Investment
ManagerAssistant.com (HRweb Software)
  • Tracking and Evaluating the Employee data has a great positive impact.
  • PTO Onboarding can be improved.
  • Time Tracking is good to look after.
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Advanced Personnel Systems (SmartSearch)
  • That's easy - they have helped us grown and make more money. The core element of their technology (e.g. the ability to search for, identify and contact candidates is excellent).
  • They are a business partner and do their very best to help us succeed.
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ScreenShots