Hubdoc vs. OpenText eDOCS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hubdoc
Score 9.0 out of 10
N/A
Hubdoc, a Xero company since the 2018 acquisition, is a bill management software solution, allowing users to capture and sync bills, receipts, bank statements and related documents to the user's preferred accounting software (e.g. Quickbooks, Xero, etc.).
$12
per month
OpenText eDOCS
Score 8.1 out of 10
N/A
OpenText eDOCS is presented as a light-footprint, cost-effective and highly-flexible enterprise content management (ECM) solution for Legal, Corporate Legal, Public Sector and Professional Service organizations and corporate law departments. eDOCS aims to ensure sensitive work product is securely managed throughout the content lifecycle, while remaining easily accessible for day-to-day operations, to enable users to deliver exceptional enterprise content services to their clients.N/A
Pricing
HubdocOpenText eDOCS
Editions & Modules
Starting Price
$12.00
per month
No answers on this topic
Offerings
Pricing Offerings
HubdocOpenText eDOCS
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
HubdocOpenText eDOCS
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Hubdoc
-
Ratings
OpenText eDOCS
8.6
7 Ratings
7% above category average
Content capture & imaging00 Ratings8.85 Ratings
File sync, storage & archiving00 Ratings8.67 Ratings
Document management00 Ratings9.27 Ratings
Records management00 Ratings9.17 Ratings
Content search & retrieval00 Ratings9.17 Ratings
Enterprise content collaboration00 Ratings8.26 Ratings
Content publishing & creation00 Ratings8.37 Ratings
Security, risk management & information governance00 Ratings8.17 Ratings
Contract lifecycle management00 Ratings8.66 Ratings
Automated workflows00 Ratings8.17 Ratings
Artificial intelligence00 Ratings8.34 Ratings
Mobile support00 Ratings8.67 Ratings
Integration00 Ratings8.87 Ratings
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User Ratings
HubdocOpenText eDOCS
Likelihood to Recommend
10.0
(14 ratings)
8.1
(7 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
3.0
(3 ratings)
-
(0 ratings)
User Testimonials
HubdocOpenText eDOCS
Likelihood to Recommend
Xero
When I am out purchasing items for my business I can quickly take photos of receipts and upload via the app and not have to worry if I lose or damage a receipt. This is very handy for me. Hubdoc also allows me to get all my invoices, payments and statements to my bookkeeper very easily which saves me money and time. I only use Hubdoc for business purposes which is where I feel it is most suitable. I probably wouldn't use it for personal stuff as I don't track personal that strictly.
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OpenText
My team and I have benefited positively from the work of this platform. Our content and any data that is created during the project implementation process are securely stored in a safe storage space. Documents are arranged well to enhance faster identification during the time of reference. It provides cloud-based based backup support to minimize file losses. It is best suited to the electronic data management suite.
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Pros
Xero
  • Extracts data from documents both from a feed and a scan really quick.
  • Availability of automated feeds directly from the supplier.
  • Integration with accounting software e.g. Xero (now owned by them) and QBO.
  • Ability to auto-archive to many different cloud storage locations such as Google Drive and ShareFile.
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OpenText
  • Secure.
  • Accessibility.
  • User experience.
  • Ease of use.
  • One stop solution for all types of file/data storage.
  • Can be accessed via mobile, tablet, laptops.
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Cons
Xero
  • Although it is great that they can automatically get bank statements and transactions once linked, these links have been very unreliable historically.
  • Figuring out how to set up the automatic feed is cumbersome. You can land up being inundated with useless transaction data.
  • you have to upload each document separately. The program cannot differentiate/split PDFs.
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OpenText
  • Their learning services could improve
  • The cloud management isn't the best in the market
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Usability
Xero
I think this is one of the easiest apps to use on both mobile and desktop. Once it was all set up by my bookkeeper all I needed to do was upload things. I recall the set up being quite simple and we've only made a few small changes over the years.
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OpenText
No answers on this topic
Support Rating
Xero
At the time we implemented Hubdoc (more than 2 years ago) it was quite cutting edge and did have strong advances from the competition plus its pricing was definitely more competitive (flat rate vs price per data extraction model). However, currently the competition has caught up and now many of Hubdoc's core features are being built into online accounting software natively.
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OpenText
No answers on this topic
Alternatives Considered
Xero
We did not get far into evaluating other solutions we were looking at because Hubdoc came highly recommended from peers, coupled with Xero and Gusto. The cost for Thompson-Reuters is high. We quickly honed in on Hubdoc due to cost and recommendation and are very glad that we did.
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OpenText
Microsoft SharePoint is a simpler alternative for OpenText eDOCS. It can be used for the same objectives, i.e. to share and manage content, search for information, and collaborate across business areas. Integration with other applications and platforms can be rather limited, in comparison to OpenText eDOCS, but the interface can be considered cleaner than the one of OpenText.
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Return on Investment
Xero
  • We are processing much faster than expected
  • Clients are getting receipts in faster and allowing us not to stalk them to process their banking
  • It is a file for us besides attaching to the invoice we also have the history of bills/receipts in Hubdoc
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OpenText
  • Pros: providing secure application so that we do not worry about security perspective much.
  • Pros : Ease of use.
  • Pros : Accessible via mobile, tablets, cloud, laptops.
  • Cons: Complex.
  • Cons : Pricing can be improved.
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