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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hubdoc

    Score8.7 out of 10
    N/AHubdoc, a Xero company since the 2018 acquisition, is a bill management software solution, allowing users to capture and sync bills, receipts, bank statements and related documents to the user's preferred accounting software (e.g. Quickbooks, Xero, etc.).

    $12

    per month

    PaperTrail

    Score10 out of 10
    N/APaperTrail is a document management software offering from Egis Software. It includes features such as storage and retrieval find any document instantly and routing and workflow streamline processes with automated routing and a rule-based workflow.N/A
    Pricing
    HubdocPaperTrail
    Editions & Modules
    Starting Price
    $12.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    HubdocPaperTrail
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HubdocPaperTrail
    Considered Both Products
    Xero
    No answer on this topic
    Egis Software
    No answer on this topic
    Key User Insights
    Would buy again
    57%
    Would buy again
    4 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    67%
    Lived up to sales and marketing promises
    4 Answers
    No answers on this topic
    Implementation went as expected
    86%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Best Alternatives
    HubdocPaperTrail
    Small Businesses
    M‑Files
    Score8.9 out of 10
    M‑Files
    Score8.9 out of 10
    Medium-sized Companies
    Esker
    Score7.4 out of 10
    Esker
    Score7.4 out of 10
    Enterprises
    Tungsten Capture
    Score9.5 out of 10
    Tungsten Capture
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HubdocPaperTrail
    Likelihood to Recommend
    10.0
    (14 ratings)
    8.5
    (5 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (2 ratings)
    Support Rating
    3.0
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    HubdocPaperTrail
    Likelihood to Recommend
    Xero
    When I am out purchasing items for my business I can quickly take photos of receipts and upload via the app and not have to worry if I lose or damage a receipt. This is very handy for me. Hubdoc also allows me to get all my invoices, payments and statements to my bookkeeper very easily which saves me money and time. I only use Hubdoc for business purposes which is where I feel it is most suitable. I probably wouldn't use it for personal stuff as I don't track personal that strictly.
    Incentivized
    Read full review
    Egis Software
    It is very easy to use. We utilize it to save and show the logs for as many apps as we want. You can use it as an addon on Heroku.
    Incentivized
    Read full review
    Pros
    Xero
    • Extracts data from documents both from a feed and a scan really quick.
    • Availability of automated feeds directly from the supplier.
    • Integration with accounting software e.g. Xero (now owned by them) and QBO.
    • Ability to auto-archive to many different cloud storage locations such as Google Drive and ShareFile.
    Incentivized
    Read full review
    Egis Software
    • PaperTrail is less expensive than many of its competitors.
    • PaperTrail is very easy to set up; you can start collecting logs in no time.
    • It is easy to configure email alerts and Slack integrations with PaperTrail.
    Incentivized
    Read full review
    Cons
    Xero
    • Although it is great that they can automatically get bank statements and transactions once linked, these links have been very unreliable historically.
    • Figuring out how to set up the automatic feed is cumbersome. You can land up being inundated with useless transaction data.
    • you have to upload each document separately. The program cannot differentiate/split PDFs.
    Incentivized
    Read full review
    Egis Software
    • Interface is aging and in need of a re-write. It's functional, but not all that nice to work with
    • While the logs are near-real-time, they could greatly improve the speed at which logs are available in the UI
    • Pricing plans are not all that competitive with newer offerings with other companies
    Incentivized
    Read full review
    Usability
    Xero
    I think this is one of the easiest apps to use on both mobile and desktop. Once it was all set up by my bookkeeper all I needed to do was upload things. I recall the set up being quite simple and we've only made a few small changes over the years.
    Incentivized
    Read full review
    Egis Software
    PaperTrail has become a basic app for me to save and see app logs. It is very easy to use, very intuitive and easy to customize. The feature I like most is that we can use it with several apps at same time.
    Incentivized
    Read full review
    Performance
    Xero
    No answers on this topic
    Egis Software
    PaperTrail's live-tailing performance is adequate and searches over the recent history load quickly. Searching over long periods of time can be extremely slow, however.
    Incentivized
    Read full review
    Support Rating
    Xero
    At the time we implemented Hubdoc (more than 2 years ago) it was quite cutting edge and did have strong advances from the competition plus its pricing was definitely more competitive (flat rate vs price per data extraction model). However, currently the competition has caught up and now many of Hubdoc's core features are being built into online accounting software natively.
    Incentivized
    Read full review
    Egis Software
    No answers on this topic
    Alternatives Considered
    Xero
    We did not get far into evaluating other solutions we were looking at because Hubdoc came highly recommended from peers, coupled with Xero and Gusto. The cost for Thompson-Reuters is high. We quickly honed in on Hubdoc due to cost and recommendation and are very glad that we did.
    Incentivized
    Read full review
    Egis Software
    I only used Logz.io for a very brief time. It seemed a bit more difficult to setup than Papertrail.
    Incentivized
    Read full review
    Return on Investment
    Xero
    • We are processing much faster than expected
    • Clients are getting receipts in faster and allowing us not to stalk them to process their banking
    • It is a file for us besides attaching to the invoice we also have the history of bills/receipts in Hubdoc
    Incentivized
    Read full review
    Egis Software
    • Free plan is sufficient for development and small services, and the paid plans are very cheap at low log volume. For us, the price is right with PaperTrail - though I can't speak to how their pricing compares at very high volumes.
    • Adding cloud-logging to your apps can really speed up development and debugging - the impact to engineering productivity cannot be understated.
    Incentivized
    Read full review
    ScreenShots