Hubilo vs. Omnify

I believe for the first time user with a small group of people setting up an event, [the Hubilo] platform and the support you receive from their team is wonderful. We really had 3 people doing most of the set up and had we not had our own self-imposed short period of time, would have found it very easy. Even with a short turn around from the time we signed the contract to the time we went live (1 week), we felt very happy with the end product.

Incentivized

Shailja Rohillah, of Omnify, went above and beyond to respond quickly and did everything she could to accommodate my needs. Even when the exact thing I wanted, was not an option, Shailija not only found a work around but put the time in herself to address my need.

• The entire virtual platform is very user friendly on both the front and back ends.
• The opportunity for attendees to connect with each other via video chat using the Lounges made for good interaction.
• The support staff at Hubilo were always there to answer questions and assist when needed.

Incentivized

• Omnify's customer service during setup is excellent. Very knowledgeable and patient.
• Omnify's seems infinitely customizable to suit any need.
• Omnify's web presence is simple to use to make a reservation.
• Omnify can be customized to include pictures of your business, facility, etc.

• The video quality gets terrible on low internet connectivity
• The UI could be better
• Other minor lag and bugs on the platform

Incentivized

• We would love to have more specific options for restricting the number of times a client can book a reservation per week.
• It would be very beneficial for admins to be able to book clients in advance for classes that are not available to the mass clientele yet.
• We would like to be able to edit client's email addresses. Several of our members have typos in the emails provided, so they aren't receiving confirmation emails and they can't log in, so they have to make new accounts.

Incentivized

As I mentioned before, good content overall. Gets very laggy and buggy at times. Several issues with limited or low internet connectivity, can get almost unbearable at times. Could do a lot better with its UI and QnA functionality. Good content overall and great people to learn and seek guidance from

Incentivized

I'd give it a 10 except it didn't always render well on mobile devices, which caused some frustration for users. Otherwise it was easy to use, easy to manage, easy to make it look like "our" site, and very pleasant.

Omnify's customer service has been pretty much always on point. Their chat feature is a great way to keep track of past communications and follow up on recurrent issues, and their response time is most of the times very quick.

Hubilo offered greater customization features and more AI-tools for post-event content creation. Their platform was designed to build communities before and during events with great engagement and networking features for all attendees. Other platforms we explored were rigid and cookie-cutter. We liked Hubilo's long list of things to customize to build great 1-day or multi-day online events. Hubilo was extremely budget-friendly :-)

Before Omnify we used Jumbula. Jumbula made registering families much easier but Omnify has the benefit of auto-renew and auto-pay plus the membership set up in general is something new that Omnify provides. We have also used Formsite in the past but it requires a bit more administrative back end work for our employees than Omnify does.

Incentivized

• 8x reduction in processing time, cutting down the creation of post-webinar collaterals from 2 days to just 2 hour
• Increase audience participation with quick polling features
• Easy customization of landing and event pages
• Detailed reports

• My ROI is calculated by customer satisfaction and Omnify allowed us to operate three community pools during a pandemic, making those that wanted to use community amenities able to do so in a measured and safe way.