HubSpot CRM vs. iMIS Engagement Management System

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HubSpot CRM
Score 8.5 out of 10
N/A
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
iMIS Engagement Management System
Score 6.9 out of 10
N/A
iMIS EMS is an Engagement Management System (EMS) – fusing database management and web publishing into a single system – to drive operational efficiencies, revenue growth, and continuous performance improvement. Harnessing the power of Microsoft Azure’s cloud platform, iMIS EMS is purpose-built to meet the most important challenge facing associations and non-profits – Engagement.N/A
Pricing
HubSpot CRMiMIS Engagement Management System
Editions & Modules
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
No answers on this topic
Offerings
Pricing Offerings
HubSpot CRMiMIS Engagement Management System
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsContact for Quote
More Pricing Information
Community Pulse
HubSpot CRMiMIS Engagement Management System
Top Pros
Top Cons
Features
HubSpot CRMiMIS Engagement Management System
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
HubSpot CRM
8.2
919 Ratings
iMIS Engagement Management System
-
Ratings
Customer data management / contact management8.9891 Ratings00 Ratings
Workflow management8.4867 Ratings00 Ratings
Territory management7.4185 Ratings00 Ratings
Opportunity management8.3835 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.5890 Ratings00 Ratings
Contract management7.9186 Ratings00 Ratings
Quote & order management7.8577 Ratings00 Ratings
Interaction tracking8.6860 Ratings00 Ratings
Channel / partner relationship management7.5187 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
HubSpot CRM
7.8
605 Ratings
iMIS Engagement Management System
-
Ratings
Case management8.0556 Ratings00 Ratings
Call center management7.7490 Ratings00 Ratings
Help desk management7.6518 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
HubSpot CRM
8.7
820 Ratings
iMIS Engagement Management System
-
Ratings
Lead management8.6774 Ratings00 Ratings
Email marketing8.7773 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
HubSpot CRM
7.9
842 Ratings
iMIS Engagement Management System
-
Ratings
Task management8.4802 Ratings00 Ratings
Billing and invoicing management7.2398 Ratings00 Ratings
Reporting8.1751 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
HubSpot CRM
8.1
817 Ratings
iMIS Engagement Management System
-
Ratings
Forecasting7.7646 Ratings00 Ratings
Pipeline visualization8.4778 Ratings00 Ratings
Customizable reports8.3760 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
HubSpot CRM
7.9
795 Ratings
iMIS Engagement Management System
-
Ratings
Custom fields8.6779 Ratings00 Ratings
Custom objects8.4666 Ratings00 Ratings
Scripting environment6.3133 Ratings00 Ratings
API for custom integration8.3536 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
HubSpot CRM
8.7
753 Ratings
iMIS Engagement Management System
-
Ratings
Single sign-on capability8.6666 Ratings00 Ratings
Role-based user permissions8.7716 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
HubSpot CRM
7.9
533 Ratings
iMIS Engagement Management System
-
Ratings
Social data7.9521 Ratings00 Ratings
Social engagement8.0515 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
HubSpot CRM
8.2
585 Ratings
iMIS Engagement Management System
-
Ratings
Marketing automation8.5580 Ratings00 Ratings
Compensation management8.0362 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
HubSpot CRM
7.7
674 Ratings
iMIS Engagement Management System
-
Ratings
Mobile access7.7674 Ratings00 Ratings
User Ratings
HubSpot CRMiMIS Engagement Management System
Likelihood to Recommend
8.7
(947 ratings)
6.0
(6 ratings)
Likelihood to Renew
8.6
(11 ratings)
-
(0 ratings)
Usability
8.8
(848 ratings)
-
(0 ratings)
Support Rating
8.3
(21 ratings)
-
(0 ratings)
Implementation Rating
9.1
(10 ratings)
-
(0 ratings)
User Testimonials
HubSpot CRMiMIS Engagement Management System
Likelihood to Recommend
HubSpot
I think at this time, every company should have a CRM. That being said: For smaller companies without a growth perspective, the system might be too big and hard to set up compared to other solutions. If there is a scaling process ahead and you need a system that grows with you, I´d always recommend using HS.
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Advanced Solutions International, Inc.
iMIS Engagement Management System is well suited for associations or other non-profits that operate without a lot of bells and whistles. So far in my experience if you want to do more sophisticated operations, marketing in my specific role, then iMIS Engagement Management System may not be the best AMS. It does the basics well but the more high-powered you want to get then the more it's going to cost by having your vendor of choice to work to enhance or upgrade what you have.
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Pros
HubSpot
  • The sales funnel is one of my favorites in the entire industry.
  • Their task managing system truly helps Account Executives be on top of every lead and opportunity without dropping the ball.
  • The data tracking for KPI truly helps our team set goals and improve weekly.
  • The e-mail sequences are top tier as well.
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Advanced Solutions International, Inc.
  • One-stop-shop. I love that we have one system that will track our income, manage membership, email contacts, manage our website and pull reports.
  • Response time on support tickets. Whenever I have a problem using iMIS, I can either log into their support site to submit a help ticket or send it directly from my email account. Someone normally responds to me within the hour and then I will get a solution within the day no matter the time of day I submit the ticket.
  • Easy to use widgets. I love using widgets to pull a page together. They have slideshow widgets that use on a daily basis. There are also forum widgets and widgets to pull an already created query to a page you choose to display this information on.
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Cons
HubSpot
  • Let's integrate with Shopper Approved to automate collecting reviews for existing clients. It would be easy with templates and sequences to integrate Hubspot clients and help their businesses grow and succeed. while Hubspot goes above and beyond for them. So many small businesses are manually doing this right now and don't realize there is an easier way.
  • I wish there was a way to automatically have Tasks titled to match the email or phone call their correspond within the title. This way when I am looking at my tasks for the day at a quick glance they don't all just say "Followup with" / For example if my subject line in my email is "Ditch Trustpilot," that could automatically populate into the task title, so that I quickly know that I can call them about upgrading from TP to our service."
  • Can't think of anything else at the moment
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Advanced Solutions International, Inc.
  • System Performance: iMIS has always seemed to have had performance issues....sluggish specifically. Though some of that may be in part to some of our customizations, but we don’t think so.
  • Integrations with 3rd Party Products: we would like to see more integrations with 3rd party apps.
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Likelihood to Renew
HubSpot
To be honest there are some barriers due to which we are unable to use Hubspot at it's full potentials. The region that we work in has some restrictions that don't allow us to make calls or text which leaves us to just Email to the client.
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Advanced Solutions International, Inc.
No answers on this topic
Usability
HubSpot
HubSpot's platform communicates all in one place. It is very organic in how you can find the information with the associations built in. This makes it easy to open an an object and see all the other objects in the CRM at a glance. You are also able to click on the other objects and review those records quickly and efficiently. With just a few clicks you can go from a contact to a company to the deal.
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Advanced Solutions International, Inc.
No answers on this topic
Support Rating
HubSpot
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
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Advanced Solutions International, Inc.
No answers on this topic
Implementation Rating
HubSpot
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
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Advanced Solutions International, Inc.
No answers on this topic
Alternatives Considered
HubSpot
The free version alone stacks up pretty well against the mentioned competitors. I believe as your business operations grow, the price points for additional users and needed functionalities will grow as well, and HubSpot is well within competitive pricing to compete with the other enterprise-level systems. I’ve stuck with HubSpot for a long time.
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Advanced Solutions International, Inc.
I think both are great tools. They both have their strengths and weaknesses. I really like the CMS component that comes with iMIS. It is important for an organization to be able to quickly build websites to engage their members. iMIS provides tools to do this out of the box.
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Return on Investment
HubSpot
  • Hubspot CRM allows us to save tons of time by automating our workflows and emails that go out to prospects and customers. These can be very detailed by differentiating by product, lifecycle, and vertical
  • Hubspot CRM allows us to easily forecast future demos and pipeline (people who have demo'd but haven't closed yet.
  • Hubspot allows us to automatically distribute inbound leads. It's the best inbound marketing platform in the world!
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Advanced Solutions International, Inc.
  • iMIS had a neutral impact on my non-profit organization's overall business objectives. Both the finance and department teams just worked around the limitations that iMIS had.
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