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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HubSpot CRM

    Score8.4 out of 10
    N/AHubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…

    $0

    Per Month [Unlimited Users]

    Infor CloudSuite ERP

    Score7.2 out of 10
    N/AInfor CloudSuite ERP is the company's cloud-based ERP suite for medium to large global manufacturers, distributors, and after-sales service providers—delivering flexibility to manage mixed-mode and complex value chains.N/A
    Pricing
    HubSpot CRMInfor CloudSuite ERP
    Editions & Modules
    Free Forever
    $0
    Per Month [Unlimited Users]
    CRM Bundle
    $50
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    HubSpot CRMInfor CloudSuite ERP
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HubSpot CRMInfor CloudSuite ERP
    Considered Both Products
    HubSpot
    No answer on this topic
    Infor
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    1607 Answers
    86%
    Would buy again
    18 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    1204 Answers
    94%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    1617 Answers
    90%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    1040 Answers
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    1010 Answers
    81%
    Implementation went as expected
    13 Answers
    Features
    HubSpot CRMInfor CloudSuite ERP
    Sales Force Automation
    Comparison of Sales Force Automation features of HubSpot CRM and Infor CloudSuite ERP
    Feature
    HubSpot CRM
    8.0
    1716 Ratings
    2% above category average
    Infor CloudSuite ERP
    -
    Ratings
    Customer data management / contact management8.91661 Ratings00 Ratings
    Workflow management8.41631 Ratings00 Ratings
    Territory management4.9184 Ratings00 Ratings
    Opportunity management8.41563 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.71680 Ratings00 Ratings
    Contract management7.9185 Ratings00 Ratings
    Quote & order management7.81152 Ratings00 Ratings
    Interaction tracking8.81623 Ratings00 Ratings
    Channel / partner relationship management8.2186 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of HubSpot CRM and Infor CloudSuite ERP
    Feature
    HubSpot CRM
    8.0
    1157 Ratings
    4% above category average
    Infor CloudSuite ERP
    -
    Ratings
    Case management8.31085 Ratings00 Ratings
    Call center management7.7927 Ratings00 Ratings
    Help desk management8.1993 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of HubSpot CRM and Infor CloudSuite ERP
    Feature
    HubSpot CRM
    8.9
    1513 Ratings
    14% above category average
    Infor CloudSuite ERP
    -
    Ratings
    Lead management8.91439 Ratings00 Ratings
    Email marketing8.91452 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of HubSpot CRM and Infor CloudSuite ERP
    Feature
    HubSpot CRM
    8.1
    1567 Ratings
    5% above category average
    Infor CloudSuite ERP
    -
    Ratings
    Task management8.31510 Ratings00 Ratings
    Billing and invoicing management7.8804 Ratings00 Ratings
    Reporting8.31403 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of HubSpot CRM and Infor CloudSuite ERP
    Feature
    HubSpot CRM
    8.2
    1538 Ratings
    7% above category average
    Infor CloudSuite ERP
    -
    Ratings
    Forecasting8.01220 Ratings00 Ratings
    Pipeline visualization8.51475 Ratings00 Ratings
    Customizable reports8.31432 Ratings00 Ratings
    Customization
    Comparison of Customization features of HubSpot CRM and Infor CloudSuite ERP
    Feature
    HubSpot CRM
    8.0
    1470 Ratings
    5% above category average
    Infor CloudSuite ERP
    6.0
    25 Ratings
    22% below category average
    Custom fields8.81450 Ratings00 Ratings
    Custom objects8.71269 Ratings00 Ratings
    Scripting environment6.3132 Ratings00 Ratings
    API for custom integration8.41045 Ratings6.423 Ratings
    Plug-ins00 Ratings5.723 Ratings
    Security
    Comparison of Security features of HubSpot CRM and Infor CloudSuite ERP
    Feature
    HubSpot CRM
    9.0
    1430 Ratings
    7% above category average
    Infor CloudSuite ERP
    8.2
    27 Ratings
    2% below category average
    Single sign-on capability9.01295 Ratings8.824 Ratings
    Role-based user permissions9.01374 Ratings7.626 Ratings
    Social CRM
    Comparison of Social CRM features of HubSpot CRM and Infor CloudSuite ERP
    Feature
    HubSpot CRM
    8.0
    984 Ratings
    6% above category average
    Infor CloudSuite ERP
    -
    Ratings
    Social data8.0972 Ratings00 Ratings
    Social engagement8.1960 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of HubSpot CRM and Infor CloudSuite ERP
    Feature
    HubSpot CRM
    8.1
    1102 Ratings
    7% above category average
    Infor CloudSuite ERP
    -
    Ratings
    Marketing automation8.41104 Ratings00 Ratings
    Compensation management7.8728 Ratings00 Ratings
    Platform
    Comparison of Platform features of HubSpot CRM and Infor CloudSuite ERP
    Feature
    HubSpot CRM
    7.9
    1293 Ratings
    4% above category average
    Infor CloudSuite ERP
    -
    Ratings
    Mobile access7.91302 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of HubSpot CRM and Infor CloudSuite ERP
    Feature
    HubSpot CRM
    -
    Ratings
    Infor CloudSuite ERP
    6.3
    6 Ratings
    17% below category average
    Pay calculation00 Ratings4.16 Ratings
    Benefit plan administration00 Ratings3.76 Ratings
    Direct deposit files00 Ratings6.96 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of HubSpot CRM and Infor CloudSuite ERP
    Feature
    HubSpot CRM
    -
    Ratings
    Infor CloudSuite ERP
    7.3
    32 Ratings
    3% below category average
    Dashboards00 Ratings7.925 Ratings
    Standard reports00 Ratings7.430 Ratings
    Custom reports00 Ratings6.530 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of HubSpot CRM and Infor CloudSuite ERP
    Feature
    HubSpot CRM
    -
    Ratings
    Infor CloudSuite ERP
    6.2
    30 Ratings
    22% below category average
    Accounts payable00 Ratings7.627 Ratings
    Accounts receivable00 Ratings8.527 Ratings
    Global Financial Support00 Ratings5.017 Ratings
    Primary and Secondary Ledgers00 Ratings6.715 Ratings
    Journals and Reconciliations00 Ratings4.818 Ratings
    Configurable Accounting00 Ratings6.419 Ratings
    Standardized Processes00 Ratings7.122 Ratings
    Inventory Management
    Comparison of Inventory Management features of HubSpot CRM and Infor CloudSuite ERP
    Feature
    HubSpot CRM
    -
    Ratings
    Infor CloudSuite ERP
    8.2
    25 Ratings
    3% above category average
    Inventory tracking00 Ratings7.924 Ratings
    Automatic reordering00 Ratings7.417 Ratings
    Location management00 Ratings8.123 Ratings
    Order Management
    Comparison of Order Management features of HubSpot CRM and Infor CloudSuite ERP
    Feature
    HubSpot CRM
    -
    Ratings
    Infor CloudSuite ERP
    8.3
    26 Ratings
    5% above category average
    Pricing00 Ratings7.424 Ratings
    Order entry00 Ratings8.025 Ratings
    Credit card processing00 Ratings8.411 Ratings
    Cost of goods sold00 Ratings8.124 Ratings
    Order Orchestration00 Ratings8.414 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of HubSpot CRM and Infor CloudSuite ERP
    Feature
    HubSpot CRM
    -
    Ratings
    Infor CloudSuite ERP
    8.0
    21 Ratings
    6% above category average
    Billing Management00 Ratings6.417 Ratings
    Cash and Asset Management00 Ratings8.519 Ratings
    Travel & Expense Management00 Ratings8.08 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings4.914 Ratings
    Period Close00 Ratings8.518 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of HubSpot CRM and Infor CloudSuite ERP
    Feature
    HubSpot CRM
    -
    Ratings
    Infor CloudSuite ERP
    8.4
    6 Ratings
    10% above category average
    Budgeting and Forecasting00 Ratings7.35 Ratings
    Project Costing00 Ratings8.45 Ratings
    Cost Capture00 Ratings9.25 Ratings
    Capital Project Management00 Ratings8.02 Ratings
    Customer Contract Compliance00 Ratings9.01 Ratings
    Project Revenue Recognition00 Ratings9.02 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of HubSpot CRM and Infor CloudSuite ERP
    Feature
    HubSpot CRM
    -
    Ratings
    Infor CloudSuite ERP
    8.4
    10 Ratings
    18% above category average
    Project Planning and Scheduling00 Ratings8.09 Ratings
    Task Insight for Project Managers00 Ratings9.010 Ratings
    Project Mobile Functionality00 Ratings9.08 Ratings
    Definable Resource Pools00 Ratings8.08 Ratings
    Grants Management
    Comparison of Grants Management features of HubSpot CRM and Infor CloudSuite ERP
    Feature
    HubSpot CRM
    -
    Ratings
    Infor CloudSuite ERP
    7.9
    7 Ratings
    6% above category average
    Award Lifecycle Management00 Ratings7.34 Ratings
    Procurement
    Comparison of Procurement features of HubSpot CRM and Infor CloudSuite ERP
    Feature
    HubSpot CRM
    -
    Ratings
    Infor CloudSuite ERP
    8.1
    16 Ratings
    13% above category average
    Bids Analyzed and Compared00 Ratings6.19 Ratings
    Contract Authoring00 Ratings6.18 Ratings
    Contract Repository00 Ratings6.18 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings8.014 Ratings
    Supplier Management00 Ratings7.614 Ratings
    Risk Management
    Comparison of Risk Management features of HubSpot CRM and Infor CloudSuite ERP
    Feature
    HubSpot CRM
    -
    Ratings
    Infor CloudSuite ERP
    6.5
    9 Ratings
    4% below category average
    Risk Repository00 Ratings7.67 Ratings
    Control Management00 Ratings5.19 Ratings
    Control Efficiency Assessments00 Ratings5.08 Ratings
    Issue Detection00 Ratings3.28 Ratings
    Remediation and Certification00 Ratings5.18 Ratings
    Logistics
    Comparison of Logistics features of HubSpot CRM and Infor CloudSuite ERP
    Feature
    HubSpot CRM
    -
    Ratings
    Infor CloudSuite ERP
    7.1
    15 Ratings
    1% above category average
    Transportation Planning and Optimization00 Ratings5.111 Ratings
    Transportation Execution Management00 Ratings5.110 Ratings
    Trade and Customs Management00 Ratings5.19 Ratings
    Fulfillment Management00 Ratings5.111 Ratings
    Warehouse Workforce Management00 Ratings6.710 Ratings
    Manufacturing
    Comparison of Manufacturing features of HubSpot CRM and Infor CloudSuite ERP
    Feature
    HubSpot CRM
    -
    Ratings
    Infor CloudSuite ERP
    7.1
    18 Ratings
    5% below category average
    Production Process Design00 Ratings5.816 Ratings
    Production Management00 Ratings5.817 Ratings
    Configuration Management00 Ratings6.217 Ratings
    Work Execution00 Ratings5.813 Ratings
    Manufacturing Costs00 Ratings6.017 Ratings
    Supply Chain
    Comparison of Supply Chain features of HubSpot CRM and Infor CloudSuite ERP
    Feature
    HubSpot CRM
    -
    Ratings
    Infor CloudSuite ERP
    8.2
    18 Ratings
    11% above category average
    Forecasting00 Ratings7.312 Ratings
    Inventory Planning00 Ratings8.418 Ratings
    Performance Monitoring00 Ratings8.514 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of HubSpot CRM and Infor CloudSuite ERP
    Feature
    HubSpot CRM
    -
    Ratings
    Infor CloudSuite ERP
    7.8
    12 Ratings
    6% above category average
    Proposal Management00 Ratings6.810 Ratings
    Product Master Data Management00 Ratings6.812 Ratings
    Best Alternatives
    HubSpot CRMInfor CloudSuite ERP
    Small Businesses
    Salesflare
    Score10 out of 10
    Zoho One
    Score9.1 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Zoho One
    Score9.1 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HubSpot CRMInfor CloudSuite ERP
    Likelihood to Recommend
    8.6
    (1771 ratings)
    7.1
    (38 ratings)
    Likelihood to Renew
    9.9
    (32 ratings)
    5.9
    (8 ratings)
    Usability
    8.4
    (1619 ratings)
    7.3
    (23 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Performance
    6.4
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (25 ratings)
    5.0
    (7 ratings)
    Implementation Rating
    7.3
    (9 ratings)
    -
    (0 ratings)
    Configurability
    4.5
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    5.5
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    6.4
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    HubSpot CRMInfor CloudSuite ERP
    Likelihood to Recommend
    HubSpot
    I think HubSpot CRM is really worth it for small to large organizations who have at least 5 sales people. You really get more use out of the program the larger your sales team is. HubSpot CRM is such a robust program it does take time to learn and you need to be prepared to scale with it for years. You will be better at utilizing it after year 2 than year 1 for sure.
    Incentivized
    Read full review
    Infor
    We have had great success with inventory management and production planning/execution. Also, data and system integrity have been key to our overall solution satisfaction. We struggle when it comes to reporting and analytics. The base product leaves room for improvement as much of the core reporting is not easily configurable and lacks the ability to scale forcing us to build a reporting model outside the solution
    Incentivized
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    Pros
    HubSpot
    • With a unified workflow, we can effortlessly update contact records, generate sales deals, and dispatch personalized marketing emails.
    • With Breeze AI, I can easily automate tasks by giving it the proper prompt. It doesn’t generate random text. It helps in managing tasks.
    Incentivized
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    Infor
    • Very stable product. Some of its weaknesses are also its strengths. The lack of web services seems to actually increase stability.
    • No software vendor in this space is perfect. Lawson does perform as advertised.
    • Again, a weakness of this (limited functionality) is a hidden strength as well. In software there is a complexity/feature tradeoff. Where Lawson lacks in features, it does give you a more simple setup for your organization.
    Incentivized
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    Cons
    HubSpot
    • The mobile app could be better. It is fine for quick updates or checking something on the go, but it feels limited compared to the desktop version.
    • In my time of using Hubspot, the dashboard UI has changed twice I think, and it certainly isn't helpful when you're trying to get used a new view entirely.
    • I have observed HubSpot CRM sometimes has issues with large lists, and shows incorrect number on the list page versus the detail page.
    • Search can be improved, because sometimes it misbehaves or doesn't show what is expected.
    Incentivized
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    Infor
    • Trying to locate forms that you haven't used before is not very user friendly
    • overall view and navigation is very old style and could use an update
    • Reports are built in and not very customizable, could also use an easy report reference guide.
    Incentivized
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    Likelihood to Renew
    HubSpot
    Thus far, our company has found HubSpot CRM to be a reliable service that serves its purpose well: a centralized business contacts database, accessible remotely, with a simple and visually-pleasing interface. Issues are non-existent or resolved quickly, and when the service is experiencing interruptions, notifications and/or updates are sent regularly.
    Incentivized
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    Infor
    The main problem with it is the support provided and the support available on the market. Both are limited. Plus, it is a nightmare from a connectivity point of view, which is obvious, since the off-the-shelf tools usually include built-in connectors to Oracle and SAP, specifically S-4Hana. Retrieving data is also not easy, and specifically, to get behind the logic of special reports without direct StreamServe knowledge, which is the rarest of all, is almost impossible
    Incentivized
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    Usability
    HubSpot
    There is a steep learning curve with HubSpot compared to more rigid Client/Case Management APIs. The platform's openness can be overwhelming to navigate and to teach to those who are technologically challenged. Once you learn the navigation and the tools needed to complete tasks, it becomes easier. There was a lot of clutter on the navigation menu. If your subscription doesn't give you access to a tool, you should be able to deactivate it or remove it from the navigation, which could reduce the platform's overwhelming nature.
    Incentivized
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    Infor
    Industry fit: Infor M3 is designed for specific industries, such as manufacturing, distribution, and food and beverage. If your organization operates in one of these industries, Infor M3 may be a good fit.Functionality: Consider the specific features and functionality that your organization requires from an ERP system, such as financial management, supply chain management, manufacturing, and sales and marketing. Review Infor M3's capabilities in these areas to determine if it meets your needs.
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    Support Rating
    HubSpot
    Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
    Incentivized
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    Infor
    The overall support of Inform M3 is simply the best! There isn't a single flaw that I can detect or think of about this software! I can't possibly express the greatness of the availability and all of the possibilities achieved. The ease of use and a lot of functionalities such as flexibility [allows in] configuration to add new functionalities fast.
    Incentivized
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    Implementation Rating
    HubSpot
    If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
    Incentivized
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    Infor
    No answers on this topic
    Alternatives Considered
    HubSpot
    Our team and senior managers deemed these products worth reviewing and requested that every team assess them, enabling our company to make an informed decision about the software to purchase. Everybody checked, and a survey was conducted among all those employees. We received the most votes for HubSpot CRM, as most employees preferred it.
    Incentivized
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    Infor
    One of the products I have used is an Oracle accounting product. I feel that Infor stands up well when comparing to the Oracle product especially for the accounting functions. In comparing it to Microsoft Dynamics I feel that Infor is easier to use in some accounting tasks. The one thing the Dynamics has going for it is the ease of use with other Microsoft Products.
    Incentivized
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    Return on Investment
    HubSpot
    • When the decision came to explore a platform that would migrate our data and leave the transition as seamless as I would like to see more native options for automation possible, a number of products were suggested. Once we saw HubSpot CRM we knew it was for us. My division were the trial usage group...which has led to enterprise adoption and we couldn't be happier.
    • I wish I could say that the support team has been awesome... but we haven't needed to utilize them, which is a testimony in its own right. The couple of minor issues we had were largely user education issues and were quickly handled.
    • The commitment the entire HubSpot team has for, not just their clients, but anyone in business that is open to learn resonates with everything they do. I subscribed to their blog and the free resources they deliver is truly amazing and they deserve kudos.
    Incentivized
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    Infor
    • Reduced period close processing by more than a day
    • Allowed the creation and adoption of shared services organization leading to improved performance and headcount allocations
    • Created more consistent business processes driving efficiency
    • Greatly improved security and reliability through cloud platform, granular security groups and SSO functionality
    • Improving customer experience through integrated customer and partner portals
    Incentivized
    Read full review
    ScreenShots

    HubSpot CRM Screenshots

    Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.

    Infor CloudSuite ERP Screenshots

    Screenshot of a CloudSuite dashboard exampleScreenshot of a view of CloudSuite IndustrialScreenshot of a view of CloudSuite Distribution