Human Interest vs. Interactive Brokers

Actually you guys serve a lot of variety of clients that we have. So everything from simple clients on your 316 and then you got your 338 platforms to some more of the complex clients that want to carve out their own funds. You guys integrate well with financial advisors if they wish to use that, but a lot of times it's, those aren't necessary if clients want to save money.

Interactive Brokers is appropriate for retail equity investing and pension accounts holding - totally appropriate. Institutional accounts and proprietary trading group accounts - appropriate for those managing risks themselves because there is no automatic or supervised control and you trade at your own discretion. Not appropriate - is you look for crypto trading with instruments not accepted by regulator authorities as featured instruments with acceptable risk, to make sustainable and regulated investments with the main aim to preserve capital. All not regulated instruments are not appropriate and it is good and professional.

• So as a user of it, since I was being paid by these companies, being able to manage my level of risk, being able to manage how much I was putting in from a percentage standpoint was always super easy. Even in a situation where my last company was acquired, we had to go through transferring over to different solutions was super useful. The team was always very open, honest about, Hey, what can we do? How can we work with them? And accommodating in that way. I think as a provider it was so easy to get team members set up. I never had any complaints. I never had anybody worry. I never had somebody come to me and go like, I don't understand Human Interest.

• Large financial instruments are available for trading - options, forex, derivatives, USTs
• All main international exchanges are available to allocate
• Fast and stable user interface
• Fast connectivity
• Python and Java API
• Applications from Vendors
• Data feed on demand could be added
• Fast funds transfers and account set up
• Supported all types of account: retail, trading group, retirenment, institutional
• Fast quotes update without viable delay even for retail

• The only thing I can think of right off hand is that there's a day delay when we look at our total. So for instance, we heard the other day that there was a rally in the markets on Friday and that everybody had supposedly recouped all of their losses from March. We actually had to wait the whole weekend until Monday to log in to actually see what those were. And I know real time is really, really hard, but anytime we could get something faster, that would probably be my only.

• Simplification of design (classic multy window to plain colorful palette Z-focused)
• Choise of routes for order flow with clear comission cost
• International bonds inclusion
• Consider offering of CDS derivatives for ICE products
• ESG selection - CO2 allowances instruments
• Crypto wallets as a cource of margin connectivity are interesting for hybryd account
• Sponsorship for FINRA licenses for non-institutional customers

We will drop Human Interest as soon as they rectify their error in withdrawing $3600 in additional fees earlier this year

We use it and do not plan to switch. It fits all our current needs.

It's really easy to get, well, first of all, they get enrolled automatically so they get added to the platform automatically. They get removed from the platform automatically and everything is really easy to understand for someone who doesn't have a lot of experience. And that's actually a lot of our employees have never had a retirement benefit before. They don't know anything about it. They really don't understand how it works. There's also a little bit of a fear factor with deducting money from their paycheck to be able to contribute to this. And so how easy it is for them to get it set up and then the information that Human Interest gives them about what the benefit is, how it works, all that, it's great

no issues so far

Easy to navigate

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

So we had a designated rep and he was fantastic. I don't remember his name at the moment, but he was almost immediately responsive. And you guys also partnered with us for client knowledge webinars and he was great. Great at that too.

super easy to get going

A key insight from our implementation of Human Interest is that early coordination across finance, HR, and leadership is critical. The platform itself is straightforward, but ensuring payroll integration, compliance documentation, and employee education are aligned from the start makes the rollout smoother and increases adoption. Another insight is that employees respond best when given clear, simple communication about how to enroll and the benefits of participation—this minimizes confusion and builds trust in the program. Finally, dedicating time up front to review compliance and reporting features helps avoid issues later and gives leadership confidence in the plan’s long-term stability.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

Insperity was horrible. Expensive, hidden fees at every corner, not communicative. They messed up my plan and didn't include the requested Safe Harbor provision and I had to pay the piper for their mistake. Nothing Insperity did was customer first, fiduciary, or even compliant. I have had the exact opposite experience with Human Interest and they cleaned up Insperity's mess without any complaints and dealt with Insperity dragging their feet on the conversion over a $1k offboarding fee I refused to pay after they screwed up my plan

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

Reliable connection, fast interface, rapid data updates, lower comission costs that is all features coinsided at one place for Interactive Brokers trader workstation. Even account types offering is wider to include also trading group accounts not only retail, IRA 401. Interactive Brokers makes easy to enter the prop business or serve large family office needs as an adviser or discretionary mandate trader (EU)

it was all great

we are only using it for one employee but when we hire more, it will be easy to expand already setup

Very professional

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• It's been super positive because everyone wants payroll to be streamlined and not have to go into different systems. And I solved at Coastal, our platform is fully integrated with Human Interest and there's no fee to the customer for that. So that's definitely the best.

• Scalability - easy managed exposure of any size
• ROI is sustainable, no exponencial growth but we get what is expected, not less SP500 return + KPI %
• Comission flow is very low as compared to 3 - 4 years before the date