Fast and friendly
November 10, 2022
Fast and friendly
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Human Interest
I use Human Interest to comply with the state mandate of having a 401K for employees.
- Customer service
- Step by step set up
- Calling customers to get feedback
Do you think Human Interest delivers good value for the price?
Yes
Are you happy with Human Interest's feature set?
Yes
Did Human Interest live up to sales and marketing promises?
Yes
Did implementation of Human Interest go as expected?
Yes
Would you buy Human Interest again?
Yes
Using Human Interest
2 - Employees
1 - Only me, since I am in charge of payroll.
- Easy access
- No hassle
- Clear accountability
- Easy accountability for employees to see
- Health insurance management
Evaluating Human Interest and Competitors
- Price
- Product Features
- Product Reputation
It was recommended by my payroll company.
Human Interest Implementation
Human Interest Training
- No Training
Yes, Human Interest was easy to learn without training.
Human Interest Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support cares about my success Quick Initial Response | Escalation required Need to explain problems multiple times |
In the beginning, we had a question that was answered in a timely manner.
Using Human Interest
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Feel confident using Familiar | None |
- Easy accountability
Human Interest Reliability
Relationship with Human Interest
No negotiation was needed.
No tips, great job!
Upgrading Human Interest
- User friendly