Human Interest vs. Investors Vanguard

I would say Human Interest is easy to use once you figure out the quirks.. it is best used by an experienced HR person. If you do not have a ton of experience with 401K plans, it is not easy to use in the beginning. The payment schedule is also not timed with your contribution dates.. this can make reconciling difficult

Vanguard is a tried and true investment platform. They hold a large portion of people's wealth in the United States, so they have experience and the reputation to go along with it. Their customer service via phone is top-of-the-line, which is helpful for any retirement or investing-related questions. However, their website and app sometimes lack functionality, and it can be difficult to navigate. For users looking for an easy-to-use platform for investing, Vanguard might not be it.

Incentivized

• They sold us very well in the beginning and the original sales rep brought in his manager which also helped answer questions our executives had.
• Ease of use for employees seems great. Walking through as an employee is simple and quick. All electronic paperwork is great.
• Sending reminder emails to sign up for the 401(K) is a great feature that's easy to use. I have used these a lot!

Incentivized

• Low cost
• High value index funds
• Very good exposure to all markets.

• Payroll cycles in small business can be a weekly on-cycle evolution which is not automatically recognized.
• The Annual Census verification, and IRS requirement, is cumbersome as a resubmission of data already known.
• Email to new participants can go unaddressed without notification to the company administrator. Better to illicit early follow-up than wait till their emails expire do to participant non-action.

• identifying source of stock receipts

Incentivized

We will drop Human Interest as soon as they rectify their error in withdrawing $3600 in additional fees earlier this year

I think it's great. The technology is not quite as updated as other platforms I have seen but it hasn't impeded anything I have tried to do on there so all in all it's great for what I need it for. My employees haven't complained which is telling because they complain about everything! Lol

Incentivized

Easy to navigate

Incentivized

Easy to navigate

Incentivized

Conference call answered all questions at the time, integration was fairly simple. It would be nice if on the employer side you could assist employees with enrollment instead of only them having to do everything on their own side. They came to us with questions we couldn't answer, had to redirect them.

Incentivized

We didn't realize the timewise federal guidelines take to transfer assets from one group to another.

Incentivized

In my other profession, CPA, I have worked with and been involved with numerous other 401K Plan providers. Paychex, Ascensus, Modern Woodman, etc. Some have been very time consuming from implementation to ongoing contributions. Human Interest is a quality organization and has a great platform with easy access and reporting. No heavy lifting and no ongoing tedius work.

Incentivized

I thought I would need Vanguard Predictive Planning, but the robot-investor style tool like that didn't fit my current needs. I have availability to learn and explore so I took the plunge to handle it myself without predictive planning in place. I do review quarterly, but I didn't need a separate tool for that.

Human Interest is well set up.

Incentivized

Very professional

Incentivized

• Human Interest has been great for minimizing time expenditures from HR to maintain employee records
• Minimal impact on employee retention and turn over, but is an asset to the Team Members who are actively contributing
• Extremely positive ROI when it comes to allowing Team Members to change their contributions and auto-syncing to the payroll company so there is no need to manually make the changes from our end

Incentivized

• Vanguard has helped our employees invest their money
• Vanguard's broad offerings and low fees have made our benefits packages seem more appealing to potential hires

Incentivized