What users are saying about
8 Ratings
8 Ratings
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Score 8.9 out of 100
6 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Humanity

It's well suited for simple aggregate tracking of day to day, time for reps. It is not suitable if you want anything better than a 30K foot view. It's very high level but doesn't help you optimize.
Luke Ferrel | TrustRadius Reviewer

UKG Dimensions

Dimensions offers a great UI, a multitude of integration features and improvements over the previous versions of the Kronos product. However, the transition from Kronos to UKG has been a bit challenging. In many instances, our organization is reiterating current architecture (which is hosted by UKG) to inform future business decisions. Similarly, there were a lot of unanticipated costs associated with the transition from Workforce Central (WFC) to Dimensions that were not disclosed. Hopefully, as the organization continues to mature, some of these kinks will be worked out. The initial challenge is duplicative efforts and meetings, and new statements of work that far exceed an initially agreed upon contract.
Anonymous | TrustRadius Reviewer

Pros

Humanity

  • It's easy to enter data
  • Good at aggregating all up data
Luke Ferrel | TrustRadius Reviewer

UKG Dimensions

  • Customer Service
  • Integration options
  • Staying Current with trends
Aaron Ward | TrustRadius Reviewer

Cons

Humanity

  • Don't provide ANY way to optimize staffing
  • We spent a LOT of time with them working on seeing queue availability for each rep. They tried but weren't completely sure what their product could or could not do. The effort was there, but if they had known their product better it would have been a quick 'no'.
Luke Ferrel | TrustRadius Reviewer

UKG Dimensions

  • The training sessions provided in KMap should have more content to understand the concepts.
  • The Interface outputs summary section can be improved to allow a printable format.
Lavanya Reddy | TrustRadius Reviewer

Support Rating

Humanity

No score
No answers yet
No answers on this topic

UKG Dimensions

UKG Dimensions 7.0
Based on 2 answers
  • Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
  • Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
  • Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.
Lavanya Reddy | TrustRadius Reviewer

Alternatives Considered

Humanity

We selected Humanity because we were in complete disarray. They were good at getting us organized, but if you're more organized you won't get a lot of value from Humanity.
Luke Ferrel | TrustRadius Reviewer

UKG Dimensions

It was sold as the new, improved, much more robust Workforce Central. We chose Dimensions because Adobe Flash will no longer be supported and we needed to find another solution. Since we were already using Kronos WFC and Workforce Telestaff, we had made some significant investments in the software and were satisfied enough with both products, we decided to migrate to Dimensions.
Anonymous | TrustRadius Reviewer

Return on Investment

Humanity

  • None really. We will likely get rid of Humanity in the next year. Everything Humanity does Pipkins can do at a more granular level.
Luke Ferrel | TrustRadius Reviewer

UKG Dimensions

  • TOTALLY Eliminated paper timesheets & Time Off Requests
  • Assisted with Grant Fund Tracking
Aaron Ward | TrustRadius Reviewer

Screenshots

Pricing Details

Humanity

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

UKG Dimensions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

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