Alfresco vs. OpenText MBPM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alfresco
Score 7.7 out of 10
N/A
The Alfresco platform, from Hyland, delivers comprehensive cloud-native content services. It is used to intelligently activate processes and content to accelerate the flow of business.N/A
OpenText MBPM
Score 7.2 out of 10
N/A
OpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.N/A
Pricing
AlfrescoOpenText MBPM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AlfrescoOpenText MBPM
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
AlfrescoOpenText MBPM
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Alfresco
8.0
6 Ratings
3% below category average
OpenText MBPM
-
Ratings
Content capture & imaging3.14 Ratings00 Ratings
File sync, storage & archiving9.05 Ratings00 Ratings
Document management10.06 Ratings00 Ratings
Records management8.05 Ratings00 Ratings
Content search & retrieval10.06 Ratings00 Ratings
Enterprise content collaboration8.06 Ratings00 Ratings
Content publishing & creation8.04 Ratings00 Ratings
Security, risk management & information governance9.05 Ratings00 Ratings
Contract lifecycle management8.95 Ratings00 Ratings
Automated workflows9.03 Ratings00 Ratings
Artificial intelligence8.02 Ratings00 Ratings
Mobile support3.03 Ratings00 Ratings
Integration10.03 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Alfresco
-
Ratings
OpenText MBPM
7.0
3 Ratings
15% below category average
Dashboards00 Ratings7.93 Ratings
Standard reports00 Ratings9.02 Ratings
Custom reports00 Ratings4.03 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Alfresco
-
Ratings
OpenText MBPM
7.3
3 Ratings
14% below category average
Process designer00 Ratings8.13 Ratings
Process simulation00 Ratings7.13 Ratings
Business rules engine00 Ratings9.02 Ratings
SOA support00 Ratings6.02 Ratings
Process player00 Ratings7.02 Ratings
Support for modeling languages00 Ratings8.02 Ratings
Form builder00 Ratings6.93 Ratings
Model execution00 Ratings6.13 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
Alfresco
-
Ratings
OpenText MBPM
7.6
3 Ratings
8% below category average
Social collaboration tools00 Ratings7.63 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Alfresco
-
Ratings
OpenText MBPM
6.0
2 Ratings
30% below category average
Content management00 Ratings6.02 Ratings
Best Alternatives
AlfrescoOpenText MBPM
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
MediaValet
MediaValet
Score 9.9 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Enterprises
MediaValet
MediaValet
Score 9.9 out of 10
IBM Cloud Pak for Business Automation
IBM Cloud Pak for Business Automation
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AlfrescoOpenText MBPM
Likelihood to Recommend
7.0
(17 ratings)
7.1
(5 ratings)
Likelihood to Renew
9.0
(9 ratings)
8.0
(4 ratings)
Usability
9.9
(2 ratings)
9.0
(1 ratings)
Support Rating
7.0
(2 ratings)
10.0
(1 ratings)
Implementation Rating
9.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
AlfrescoOpenText MBPM
Likelihood to Recommend
Hyland Software
Easy integration with the external APIs Workflows can be invoked via REST call Wonderful swagger documentation for process REST APIs REST, MULE, CAMEL, Google Drive, and Box features are available with Alfresco Process Services The micro-service version deployment should be well documented and needs improvement
Read full review
OpenText
Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.
Read full review
Pros
Hyland Software
  • Basic workflows are easy enough for casual users to set up and utilize.
  • Cloud sync capability provides a great way to share documents with third parties and to use as a backup system for critical documents.
  • Alfresco mobile app makes it easy for those on the road to access, approve and share documents.
  • Folder rules are easy to set up and make assignment of metadata easier to automate.
Read full review
OpenText
  • Complex routing of tasks based on calculated criteria
  • Linking between tasks and accessing relevant information
  • Organising, scheduling and prioritising
  • Different views for different people
Read full review
Cons
Hyland Software
  • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
  • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
  • Integration with multiple silos for content.
Read full review
OpenText
  • The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
  • Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
  • One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.
Read full review
Likelihood to Renew
Hyland Software
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
Read full review
OpenText
There are other products that seem to be a better fit for future initiatives.
Read full review
Usability
Hyland Software
Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.
Read full review
OpenText
Although it is intuitive to use it does require training
Read full review
Support Rating
Hyland Software
I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
Read full review
OpenText
Great customer service for an API support related query
Read full review
Implementation Rating
Hyland Software
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
Read full review
OpenText
No answers on this topic
Alternatives Considered
Hyland Software
All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
Read full review
OpenText
We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.
Read full review
Return on Investment
Hyland Software
  • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
  • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
  • Ability to secure documents and provide access to only those who should be allowed to see that content
Read full review
OpenText
  • The development of the ticketing system has enabled us to greatly improve customer relationships
  • The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
  • Management information from the system has improved decision making
Read full review
ScreenShots

Alfresco Screenshots

Screenshot of Alfresco Control CenterScreenshot of Alfresco