Alfresco vs. SugarSync

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alfresco
Score 9.0 out of 10
N/A
The Alfresco platform, from Hyland, delivers comprehensive cloud-native content services. It is used to intelligently activate processes and content to accelerate the flow of business.N/A
SugarSync
Score 3.8 out of 10
N/A
SugarSync is a cloud storage and backup solution designed for small businesses.
$7.49
per month
Pricing
AlfrescoSugarSync
Editions & Modules
No answers on this topic
100 GB
$7.49
per month
250 GB
$9.99
per month
500 GB
$18.95
per month
Offerings
Pricing Offerings
AlfrescoSugarSync
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AlfrescoSugarSync
Considered Both Products
Alfresco
Chose Alfresco
Nextcloud is good for it's intended use case but because Nextcloud has an AGPL license, that limited what we could do with our Proprietary solution, where's Alfresco LGPL is more flexible for us.

Chose Alfresco
The integration is very easy and can be done with minimal time. The features like sending email, inbuilt integration with CAMEl, MULE, BOX, etc. In addition to this, the adoption of activiti-7 (the microservice version) wins the race against other tools. As the infrastructure …
Chose Alfresco
The biggest positive about Alfresco Content Services is its open-source nature. There are many possibilities of utilizing it in existing ecosystems using integrations.
Chose Alfresco
More robust workflow automation.
Chose Alfresco
All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in …
Chose Alfresco
- Alfresco provides more capabilities by leveraging open source components. The core architecture itself is JCR compliant which gives easy options for future migrations.
- The PDF rendition in Alfresco comes with LibreOffice at no additional cost.
- Alfresco support integrations …
Chose Alfresco
none
Chose Alfresco
As already explained earlier, the cost of licensing and support comes down very much by using Alfresco compared to Stellent and Sharepoint. Plus the overall performance and feature set is much broader for Alfresco. Since it is a newly developed content management system, it …
Chose Alfresco
Alfresco provides by default a very user-friendly user interface, And it's highly configurable. Moreover, the license model is really interesting compared to both solutions.
Chose Alfresco
Ultimately a cost decision - Alfresco community is free and has a decent community and various forums, books, etc available. The enterprise version is far less expensive than other options (although costs can add up depending on the the hardware it's running on). It is built …
Chose Alfresco
Java based open source wide community and popular ECM which is used by fortune 500 companies.
SugarSync
Chose SugarSync
SugarSync has solid security. It uses AES 256-cycle to scramble your records extremely still and the TLS show to get them coming. I can open the actual document and I can work on it, save it, and now it’s the same on my notebook as it is in the sync in the Cloud and here on my …
Chose SugarSync
OneDrive is slightly more confusing in some ways - but a much stronger, better product that we are much happier with
Chose SugarSync
SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy …
Chose SugarSync
SugarSync has the capability of synchronizing various directories, while some of their most popular competitors don't. However, this differentiator is not sufficient to retain the customers in a market of hyper-competition, as they are not adjusting to decreasing pricing market …
Chose SugarSync
No particular reason. Price and functionality.
Chose SugarSync
I used SugarSync as many people recommend it. but most of the people do not recommend SugarSync anymore.
Features
AlfrescoSugarSync
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Alfresco
8.2
Ratings
1% above category average
SugarSync
-
Ratings
Content capture & imaging9.00 Ratings00 Ratings
File sync, storage & archiving9.00 Ratings00 Ratings
Document management9.00 Ratings00 Ratings
Records management8.00 Ratings00 Ratings
Content search & retrieval10.00 Ratings00 Ratings
Enterprise content collaboration7.00 Ratings00 Ratings
Content publishing & creation7.00 Ratings00 Ratings
Security, risk management & information governance9.00 Ratings00 Ratings
Contract lifecycle management8.90 Ratings00 Ratings
Automated workflows8.00 Ratings00 Ratings
Artificial intelligence6.00 Ratings00 Ratings
Mobile support7.00 Ratings00 Ratings
Integration8.00 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Alfresco
-
Ratings
SugarSync
9.4
Ratings
12% above category average
Versioning00 Ratings8.00 Ratings
Video files00 Ratings9.00 Ratings
Audio files00 Ratings10.00 Ratings
Document collaboration00 Ratings10.00 Ratings
Access control00 Ratings10.00 Ratings
File search00 Ratings9.00 Ratings
Device sync00 Ratings10.00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Alfresco
-
Ratings
SugarSync
9.7
Ratings
12% above category average
User and role management00 Ratings10.00 Ratings
File organization00 Ratings9.00 Ratings
Device management00 Ratings10.00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Alfresco
-
Ratings
SugarSync
10.0
Ratings
14% above category average
Performance00 Ratings10.00 Ratings
Reliability00 Ratings10.00 Ratings
Storage Reports00 Ratings10.00 Ratings
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AlfrescoSugarSync
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MediaValet
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Druva Security Cloud
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MediaValet
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User Ratings
AlfrescoSugarSync
Likelihood to Recommend
9.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
9.0
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Support Rating
7.0
(0 ratings)
10.0
(0 ratings)
Implementation Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
AlfrescoSugarSync
Likelihood to Recommend
If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
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As with all file sharing, remote teams - the combination of being able to work alongside colleagues - or remotely (including "on a plane" / without Internet) - but always have your files saved locally makes it very easy to adopt.
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Pros
  • Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
  • The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
  • We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
Read full review
  • Excellent transfer speed.
  • Able to synchronize multiple disjoint folders.
  • Excellent retention of deleted files. They can be restored by using their web interface.
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Cons
  • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
  • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
  • Integration with multiple silos for content.
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  • It’s a subtle but important difference in how it works because we have to manage the process a little bit more but it also means also SugarSync can possibly fit better into
  • your productivity work style, especially if you’ve got a really good system of file
  • management, stuff that you already use whereas in Dropbox, if you have a file system, management system you already use and you want to share those files, you have to move them into Dropbox which might break your system
  • SugarSync requires just a little bit more forethought.
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Likelihood to Renew
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
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1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
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Usability
The UI is very intuitive, most of our users figure out how to use the platform by themselves, so there's not much training needed.
You can upload files by using the web drag and drop, WebDAV, FTP, and more.
Most of the platform already works as-is so you can just deploy it using Docker and it's mostly ready to go.
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No answers on this topic
Support Rating
I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
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Customer service is amazing, they are always fast to respond and very helpful.
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Implementation Rating
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
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No answers on this topic
Alternatives Considered
The integration is very easy and can be done with minimal time. The features like sending email, inbuilt integration with CAMEl, MULE, BOX, etc. In addition to this, the adoption of activiti-7 (the microservice version) wins the race against other tools. As the infrastructure and application modules can be deployed independently.
Read full review
SugarSync has solid security. It uses AES 256-cycle to scramble your records extremely still and the TLS show to get them coming. I can open the actual document and I can work on it, save it, and now it’s the same on my notebook as it is in the sync in the Cloud and here on my desktop. So it works very simply and effectively from that perspective. Before I finish though, I do want to show you mobile access because mobile access is increasingly important for all of these different services that we’re talking about. For SugarSync, having access to our iPhone, iPad, or our Android device is also crucial. So here we see my iPhone is up and I’m going to go into my Productivity tab here
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Return on Investment
  • It definitely has a positive ROI in the overall business, as content management has become easier and more centralized.
  • Video and image content management has become a major plus, as they play an important role in dynamic digital marketing. Once the code is written to accommodate image and videos, we can change this content any time depending on the season of the year, what products we are looking to market, and to what type of clients.
  • It helps with easy control of the system with the business teams rather than having control with the technology teams. Hence it makes it easy to customize and make changes at any time. This also reduces the overlap that technology has with business and helps treat both of them as separate entities.
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  • I've used it for 9 years, so the impact is definitely positive. It has enabled me to always feel confident that I won't lose my data.
  • At times when I have accidentally saved-over rather than saved-as, the versioning tool allows me to quickly find the old version and recover it.
  • The mobile application makes my data available to me at all times - increasing my ability to do business from anywhere.
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ScreenShots

Alfresco Screenshots

Screenshot of Alfresco Control CenterScreenshot of Alfresco