IBM B2B Cloud Services vs. Miro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM B2B Cloud Services
Score 9.3 out of 10
N/A
IBM B2B Cloud Services provide capabilities for streamlining on-boarding of trading partners. It also allows shared business process to be handled more effectively due to better visibility and control.N/A
Miro
Score 9.1 out of 10
N/A
Miro is a web-based Collaborative Whiteboard platform that provides teams with an infinite digital canvas for visual planning, diagramming, and workflow mapping. The platform integrates a spatial user interface with automated drawing tools and natural-language processing (NLP) to structure freeform ideas into defined project workflows and database schemas.
$10
per month per user
Pricing
IBM B2B Cloud ServicesMiro
Editions & Modules
No answers on this topic
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month (billed annually) per user
3. Business - Scales collaboration with advanced features and security
$16
per month (billed annually) per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
annual billing per user
Offerings
Pricing Offerings
IBM B2B Cloud ServicesMiro
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsMonthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.
More Pricing Information
Community Pulse
IBM B2B Cloud ServicesMiro
Features
IBM B2B Cloud ServicesMiro
Project Management
Comparison of Project Management features of Product A and Product B
IBM B2B Cloud Services
8.2
4 Ratings
6% above category average
Miro
-
Ratings
Task Management8.74 Ratings00 Ratings
Gantt Charts7.94 Ratings00 Ratings
Scheduling8.74 Ratings00 Ratings
Workflow Automation8.74 Ratings00 Ratings
Mobile Access6.63 Ratings00 Ratings
Search8.44 Ratings00 Ratings
Visual planning tools8.64 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
IBM B2B Cloud Services
8.4
4 Ratings
5% above category average
Miro
-
Ratings
Chat7.83 Ratings00 Ratings
Notifications8.74 Ratings00 Ratings
Discussions8.64 Ratings00 Ratings
Surveys8.04 Ratings00 Ratings
Internal knowledgebase9.54 Ratings00 Ratings
Integrates with GoToMeeting7.02 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.02 Ratings00 Ratings
Integrates with Outlook9.63 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
IBM B2B Cloud Services
8.3
3 Ratings
3% above category average
Miro
-
Ratings
Versioning8.92 Ratings00 Ratings
Video files8.92 Ratings00 Ratings
Audio files7.92 Ratings00 Ratings
Document collaboration8.92 Ratings00 Ratings
Access control7.93 Ratings00 Ratings
Advanced security features8.82 Ratings00 Ratings
Integrates with Google Drive6.02 Ratings00 Ratings
Device sync8.92 Ratings00 Ratings
Best Alternatives
IBM B2B Cloud ServicesMiro
Small Businesses
Stackby
Stackby
Score 8.9 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 9.0 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 9.0 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM B2B Cloud ServicesMiro
Likelihood to Recommend
8.6
(4 ratings)
9.0
(6322 ratings)
Likelihood to Renew
-
(0 ratings)
9.3
(195 ratings)
Usability
-
(0 ratings)
8.5
(701 ratings)
Availability
-
(0 ratings)
9.0
(22 ratings)
Performance
-
(0 ratings)
8.8
(21 ratings)
Support Rating
-
(0 ratings)
7.1
(68 ratings)
In-Person Training
-
(0 ratings)
3.3
(2 ratings)
Online Training
-
(0 ratings)
8.6
(9 ratings)
Implementation Rating
-
(0 ratings)
9.0
(3661 ratings)
Configurability
-
(0 ratings)
8.5
(16 ratings)
Ease of integration
-
(0 ratings)
8.0
(4003 ratings)
Product Scalability
-
(0 ratings)
8.6
(21 ratings)
Vendor post-sale
-
(0 ratings)
6.4
(9 ratings)
Vendor pre-sale
-
(0 ratings)
6.5
(10 ratings)
User Testimonials
IBM B2B Cloud ServicesMiro
Likelihood to Recommend
IBM
We have just started to use IBM B2B Cloud Services within our department. We were looking for a cloud-based solution to manage all of our partner's B2B processes within a single interface. We did not want to have to go through the hassle of managing any sort of solution ourselves; thus, we came to the conclusion that a cloud-based solution would work best for our department. So far, we have found that the product has been reliable, and not having to worry about maintenance and patch cycles is always a good thing.
Read full review
Miro
We have used it mostly for documenting our solution, roadmap and as a single source of truth.. It has been very helpful for product management, bridging the gap between developers, solution architects, business teams and compliance. I think Miro board is well suited for product documentation and product management. The talk tracks help us transmit information with an additional layer of understanding. Not sure about scenarios where it is less appropriate. Our use cases are well covered.
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Pros
IBM
  • Document process management
  • Transition services, including planning, design, project management and testing
  • Translation, community and visibility service
  • Trading partner community support
Read full review
Miro
  • Makes internal coordination between admin team and tutors extremely painless. It's like a single place where everyone can drop ideas, get updates and notes without loss of context which usually happens in long email threads.
  • Versioning and board history are handled very well, which drastically reduces the workload. They help me track how a policy or math guideline has evolved, and also make it easy to revert changes if something doesn't work.
  • Comments stick exactly where they are meant to, making internal reviews much clearer. Admins don't have to guess which note refers to which rule or section.
  • Exports are clean, so even non-Miro teammates get it instantly.
Read full review
Cons
IBM
  • Can't rely on huge data sets
  • Organizations is huge, it's tough to handle
  • Limited feature sets
Read full review
Miro
  • It looks somewhat hokey at times and can come off as a little cartoony.
  • Its singular focus can often be its drawback, given that it has multiple use cases, but those are often not explored with its core features.
  • It could be a bit more complex, which somewhat ties into my above point.
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Likelihood to Renew
IBM
No answers on this topic
Miro
Miro saves my day. I would spend at least 4x more time on documenting my projects and work without this tool. It support my day to day role and helps me be successful while saving my capacity. It is not only very easy to start working on it without additional training required, but also adapts to any use case that I might need to implement
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Usability
IBM
No answers on this topic
Miro
Overall it is very intuitive and easy to use. We have new members of the team join all the time and they are able to pick it up quickly and learn it very easily, so that is the mark of a good software product. And although it is so freeform, the library of templates give great starting points and help with ideas to build the boards from scratch.
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Reliability and Availability
IBM
No answers on this topic
Miro
I have not encountered events where Miro is not available. It is quite nice and reliable to be fair, even on my freemium version (startup) I don't have reliability issues. It does have sometimes where the screen refresh or "freezes" or "consumes a lot of data" and we have to rewind windows and the likes, this instances are very less
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Performance
IBM
No answers on this topic
Miro
I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.
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Support Rating
IBM
No answers on this topic
Miro
We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support
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Online Training
IBM
No answers on this topic
Miro
There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
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Implementation Rating
IBM
No answers on this topic
Miro
Easy to learn, Miro has a series of videos on YouTube that effectively taught this program to my team members and me. The program is drag-and-drop and works excellently. People pick up on how to use it efficiently, and it's great for organizing ideas more freely. This product is more challenging for some older audiences who are not accustomed to using a touchpad, but for most, it was very easy to use.
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Alternatives Considered
IBM
IBM B2B Cloud Services stands out among the competition with its solid performance, wealth of features, and multiple platform compatibility. While it can be more expensive than competitive services, its core components are powerful enough to work with multiple levels of marketing campaigns and outreach efforts. The service works well among different levels of clients and can be utilized better across different viewing devices
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Miro
Some examples of collaboration software we looked into were FigJam, Mural, and Mermaid. While all three of them are excellent at what they do, either collaboration or diagramming, Miro finds the proper compromise between functionality and usability. FigJam is very user-friendly and convenient for collaboration; nevertheless, it lacks the ability to structure. Mural can be used effectively for workshops, but it is not as straightforward as other tools commonly used. Mermaid is great for creating code diagrams, but it cannot be used for team collaboration. This is why Miro was chosen for our use case.
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Scalability
IBM
No answers on this topic
Miro
Maybe is possible now so... Could be useful to manage in some way source code for the projects? not to edit so when we make solutions with different components in MIro, maybe each component could redirect to the source code of this component
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Return on Investment
IBM
  • We feel that IBM B2B Cloud Services will drive down our maintenance costs because my group is no longer responsible for patching and maintaining infrastructure.
  • High availability of IBM B2B Cloud Services will allow us to have a greater up time with less downtime.
  • Having a single platform where all B2B integrations are shown and presented in a single interface will allow us to quickly and effectively manage those integrations and see which ones are really needed. A single view will provide instant visibility into any sort of problems that may arise as well.
Read full review
Miro
  • This is one of those platforms where the entire team needs to be bought into it, or it doesn't function as intended. Once we achieved that, it's been a wonderful tool for brainstorming and project management internally.
  • Surprisingly, Miro has not allowed us to reduce software; however, it's a worthwhile addition to our tech stack.
  • Our team has Miro boards bookmarked, and we know exactly where to go when we have ideas or things that we want to add. It's great to know that we will receive notifications when that happens.
Read full review
ScreenShots

Miro Screenshots

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.