IBM B2B Cloud Services vs. Miro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM B2B Cloud Services
Score 9.3 out of 10
N/A
IBM B2B Cloud Services provide capabilities for streamlining on-boarding of trading partners. It also allows shared business process to be handled more effectively due to better visibility and control.N/A
Miro
Score 9.1 out of 10
N/A
Miro empowers cross-functional teams to flow from early discovery through final delivery on a shared, AI-first canvas. With the canvas as the prompt, Miro’s AI capabilities keep teams in the flow of work, and scale shifts in ways of working.
$10
per month per user
Pricing
IBM B2B Cloud ServicesMiro
Editions & Modules
No answers on this topic
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month (billed annually) per user
3. Business - Scales collaboration with advanced features and security
$16
per month (billed annually) per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
annual billing per user
Offerings
Pricing Offerings
IBM B2B Cloud ServicesMiro
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsMonthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.
More Pricing Information
Community Pulse
IBM B2B Cloud ServicesMiro
Features
IBM B2B Cloud ServicesMiro
Project Management
Comparison of Project Management features of Product A and Product B
IBM B2B Cloud Services
8.2
4 Ratings
7% above category average
Miro
-
Ratings
Task Management8.74 Ratings00 Ratings
Gantt Charts7.94 Ratings00 Ratings
Scheduling8.74 Ratings00 Ratings
Workflow Automation8.74 Ratings00 Ratings
Mobile Access6.63 Ratings00 Ratings
Search8.44 Ratings00 Ratings
Visual planning tools8.64 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
IBM B2B Cloud Services
8.4
4 Ratings
5% above category average
Miro
-
Ratings
Chat7.83 Ratings00 Ratings
Notifications8.74 Ratings00 Ratings
Discussions8.64 Ratings00 Ratings
Surveys8.04 Ratings00 Ratings
Internal knowledgebase9.54 Ratings00 Ratings
Integrates with GoToMeeting7.02 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.02 Ratings00 Ratings
Integrates with Outlook9.63 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
IBM B2B Cloud Services
8.3
3 Ratings
4% above category average
Miro
-
Ratings
Versioning8.92 Ratings00 Ratings
Video files8.92 Ratings00 Ratings
Audio files7.92 Ratings00 Ratings
Document collaboration8.92 Ratings00 Ratings
Access control7.93 Ratings00 Ratings
Advanced security features8.82 Ratings00 Ratings
Integrates with Google Drive6.02 Ratings00 Ratings
Device sync8.92 Ratings00 Ratings
Best Alternatives
IBM B2B Cloud ServicesMiro
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.9 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.9 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM B2B Cloud ServicesMiro
Likelihood to Recommend
8.6
(4 ratings)
9.1
(6080 ratings)
Likelihood to Renew
-
(0 ratings)
9.4
(185 ratings)
Usability
-
(0 ratings)
8.6
(452 ratings)
Availability
-
(0 ratings)
9.4
(20 ratings)
Performance
-
(0 ratings)
9.0
(19 ratings)
Support Rating
-
(0 ratings)
7.7
(63 ratings)
In-Person Training
-
(0 ratings)
1.0
(1 ratings)
Online Training
-
(0 ratings)
9.1
(7 ratings)
Implementation Rating
-
(0 ratings)
9.0
(3659 ratings)
Configurability
-
(0 ratings)
8.5
(14 ratings)
Ease of integration
-
(0 ratings)
8.1
(4002 ratings)
Product Scalability
-
(0 ratings)
8.6
(19 ratings)
Vendor post-sale
-
(0 ratings)
6.8
(7 ratings)
Vendor pre-sale
-
(0 ratings)
6.1
(8 ratings)
User Testimonials
IBM B2B Cloud ServicesMiro
Likelihood to Recommend
IBM
We have just started to use IBM B2B Cloud Services within our department. We were looking for a cloud-based solution to manage all of our partner's B2B processes within a single interface. We did not want to have to go through the hassle of managing any sort of solution ourselves; thus, we came to the conclusion that a cloud-based solution would work best for our department. So far, we have found that the product has been reliable, and not having to worry about maintenance and patch cycles is always a good thing.
Read full review
Miro
For me, Miro works best for messy internal processes. One of the instances include there are updates in math guidelines or reorganizing how topics should flow. I can put everything on the board, drag things around, color code it, and suddenly everything actually makes sense. It's also a common interacting space for the team to think out loud. Keeps everyone aligned without different documents floating around. It has a downside too. When the board gets big and full of screenshots or reference files, it slows down and I have to wait for things for so long.
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Pros
IBM
  • Document process management
  • Transition services, including planning, design, project management and testing
  • Translation, community and visibility service
  • Trading partner community support
Read full review
Miro
  • Makes it easy to design and visualize different label hierarchies which keeps labelling rules unbiased and intact.
  • It has unique unique feature where team members can jump onto same board, edit and comment in real time. Makes it efficient.
  • Built in templates in Miro really helps in making quality board layouts fast making it easy to organize sections.
  • Its infinite canvas never runs out. Helps me in mapping many interconnected topics or focusing on future model.
Read full review
Cons
IBM
  • Can't rely on huge data sets
  • Organizations is huge, it's tough to handle
  • Limited feature sets
Read full review
Miro
  • Sticky notes cannot be easily resized. It would often be useful for them to transform into workspaces, because they become actual text content rather than just notes.
  • Perhaps there is no option to sort the work boards according to specific criteria (such as alphabetical order or date).
  • The various functions available should perhaps be explained clearly with a tooltip or something similar while you are working with the various tools. I often don't realise that certain things can be done.
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Likelihood to Renew
IBM
No answers on this topic
Miro
I have advocate for the renew of Miro quite few times, however, it is not under my control as the decision is made in another team with their own budget. I would buy for my own entrepreneur projects (1-2 members) as I do know the value and work there 100%. So, I would pay out of my own pocket to get the value. However, If I wouldn't know the value it provides, it would be hard to decide with the current freemium features
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Usability
IBM
No answers on this topic
Miro
Solid usability, we transitioned from Mural, so some of it is a learning curve from what we were used to in the prior tool. As previously mentioned, the scrolling feature and moving around the board is not as intuitive as I would like. Outside of that, the functionality seems to mee the expectations we have for a collaboration tool
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Reliability and Availability
IBM
No answers on this topic
Miro
I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
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Performance
IBM
No answers on this topic
Miro
Sometimes it gets quite slow and there is a correlation between this and the size of the board. Hence we are trying to segment the boards based on product stages or projects so that the size doesn't go big. When you go from discovery to delivery on a simple board, it will get large and difficult to load, even crash or go white screen
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Support Rating
IBM
No answers on this topic
Miro
We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support
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Online Training
IBM
No answers on this topic
Miro
There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
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Implementation Rating
IBM
No answers on this topic
Miro
Easy to learn, Miro has a series of videos on YouTube that effectively taught this program to my team members and me. The program is drag-and-drop and works excellently. People pick up on how to use it efficiently, and it's great for organizing ideas more freely. This product is more challenging for some older audiences who are not accustomed to using a touchpad, but for most, it was very easy to use.
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Alternatives Considered
IBM
IBM B2B Cloud Services stands out among the competition with its solid performance, wealth of features, and multiple platform compatibility. While it can be more expensive than competitive services, its core components are powerful enough to work with multiple levels of marketing campaigns and outreach efforts. The service works well among different levels of clients and can be utilized better across different viewing devices
Read full review
Miro
While not as feature rich to be honest as some of these focused tools, it still replaces a vast majority of them. It is enough to make it easily replace the listed tools if you wish to do so. This not only saves time pivoting between tools, but also money with licensing which is an easy sell to my management.
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Scalability
IBM
No answers on this topic
Miro
Maybe is possible now so... Could be useful to manage in some way source code for the projects? not to edit so when we make solutions with different components in MIro, maybe each component could redirect to the source code of this component
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Return on Investment
IBM
  • We feel that IBM B2B Cloud Services will drive down our maintenance costs because my group is no longer responsible for patching and maintaining infrastructure.
  • High availability of IBM B2B Cloud Services will allow us to have a greater up time with less downtime.
  • Having a single platform where all B2B integrations are shown and presented in a single interface will allow us to quickly and effectively manage those integrations and see which ones are really needed. A single view will provide instant visibility into any sort of problems that may arise as well.
Read full review
Miro
  • We did a dynamic activity based on actionable insights from a research study that I conducted. It was great to see people interacting, and one of the proposals was successful, resulting in a 6 million (in local currency) contribution to the company!
Read full review
ScreenShots

Miro Screenshots

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.