IBM Cloud Continuous Delivery vs. UserVoice

It provides a cloud-based integrated development environment that integrates with other IBM Cloud services to provide a streamlined development workflow. This includes real-time collaboration and code sharing capabilities, making it easy for teams to work together on projects. This feature is very useful for our app to maintain the code

Incentivized

UserVoice can be an affordable and powerful tool to start engaging customers and employees. It can help manage the entire feedback loop process. But your product management and development teams still need to do their jobs. Remember to have a response SLA in place and ownership for prioritizing and responding to the feedback.

• It contains the deployment templates which are much more time saving and is of great use.
• This has the integration of the Cloud applications which makes the work much more convenient.
• This is flexible when it comes to development, deployment, and delivery.
• [It] also has a much more reasonable pricing.
• Provides space for the data storage.
• [IBM Cloud Developer Tools] also can support many useful tools.

Incentivized

• User interface is very simple. Learning the product and teaching the team how to use the product took hardly any time at all.
• Gives visibility into what others are logging. We are able to append 'votes' to certain ideas, rather than having to create an existing idea from scratch.
• Reporting. Tags allow to easily filter through ideas for roadmap planning.

Incentivized

• Its price is quite high and this made it unsuitable for us as we cannot afford such high rates.
• Its Setup takes much longer time and this is frustrating.
• Its interface needs to be improved and easy even for the Newbies.

Incentivized

• Doesn't always catch obvious spam/we have to do a fair amount of blacklisting
• Doesn't have multiple language options
• No online/email tech support available. You have to call if you have an issue.

Incentivized

It's a great platform to develop, run, test and deploy the applications easily. And it makes very easier and secure the implementation of continuous delivery process. For first time and experts also can use this service so easily. Great service provided by the IBM Cloud Continuous Service. There are more services that helps a lot to work on it. Thanks a lot.

Incentivized

I just really liked UserVoice.

Nothing special to say : the UX is clear and simple.

Incentivized

The day-to-day usability is good. More technical settings require a bit more effort.

In more than a year using the IBM Cloud Continuous Delivery tool, I haven't had any major complaints or problems. However, in the last month, IBM suffered from a couple of problems through several of its services, and for a short period of time, I couldn't deploy successfully my projects. The problem was brief and was quickly fixed.

Incentivized

Always very responsible and helpful when an issue happened. They eat their own cooking when it comes to using their products.

Have clear goals and owners established before you start using any tool like this. Very important to get accounts and rights setup so that there's no lag time in customer response once things go live. Make sure IT is involved if you plan to use the Single-Sign On (SSO) or any of the access control tools.

We chose IBM Cloud Developer Tools for multiple reasons. Cost, current infrastructure vendor list, and Cloud Operations team experience were key driving factors for us. Palo Alto's Prisma Cloud product was slick for sure but we found it more difficult to deploy and integrate with our current environment and applications

Incentivized

I like the ease of integration into web and mobile apps for UserVoice. It's also a comprehensive bug reporting, user feedback, and knowledge base tool.

Incentivized

• This has made the configuration files much easier to access.
• Has made the commands more logical as well as easy for use and learning.
• Contains great AI capabilities
• The documentation needs improvement.
• Error received from commands are pretty hard to understand.

Incentivized

• Transparency: Now we can handle better communication of requests with customers and internal stakeholders.
• We can track better how many ideas are accepted and released vs rejected ones.

Incentivized