IBM Cloud Object Storage vs. Qumulo Core vs. Synology DiskStation

In my experience, IBM Cloud Object Storage is well suited for projects like the one I am working on. This includes the use of natural language classification and the uploading of data to train a machine learning model for tag suggestions based on a body of text. Using IBM Cloud Object Storage has helped with this greatly. IBM Cloud Object Storage has also been great for Big Data Analytics thanks to its scalablilty and ease of use for large datasets. Alongside IBM Watson and our team's internal big data tools we've managed to process and analyze data more efficiently, leading to key insights that have driven business value for our clients.

Qumulo is great for media and entertainment companies, that need simple and easy management of a NAS. The product can also scale and be sized to larger shops too. The support that comes with it also can act as an extension of internal IT. Their support is always watching the box when it phones home with hardware errors or if it would go offline. Qumulo is not initially set up well-running virtual workloads, while Vmware supports NFS, some settings need to be adjusted on Qumulo to allow for upgrades to happen while virtual machines are running

Incentivized

The Synology DiskStation is well suited as a NAS solution, easy enough to mirror a Windows file server shares setup. Access to the Hyperbackup utility eliminates the need to purchase a tape backup solution. A portable USB drive can be used as the initial backup target. For air gap purposes can connect Hyperbackup to the various cloud providers such as AWS, Azure, GCP to copy backup data there. Utilizing it as a backup solution has also been great, instead of purchasing a tape solution, tapes and an offsite tape repository. Active Backup for Business is another excellent backup utility for physical servers, VMWare virtual machines, etc. Restoring files is fairly intuitive. Until Synology introduced the dual controller setup, using it as a SAN was less appropriate as there was occasional downtime when the controller had an issue but this was less important for the scenarios we were using it for. It would be more of a concern if we had used it for things that require more robust uptime requirements. Overall we are happy with the features of the Synology DiskStation.

Incentivized

• IBM Cloud Object Storage is an excellent choice for disaster recovery and backup solutions. Its high durability and geographic redundancy ensure that our backup data is safe and can be quickly restored in case of a disaster. This capability is crucial for maintaining our business continuity and minimizing downtime. We have deployed our loads in an IKS cluster distributed in 3 different AZs with stateful data allocated in COS.
• We have a video streaming application and need to store and deliver a vast library of video content to millions of users worldwide, so we store our data in COS, which is cheap and reliable.
• We have a bunch of data that must be analyzed and stored in datasets for fraud detection, risk management, and customer insights. In these cases, this data is moved from Onprem to IBM Cloud so we can use cheap storage like COS.

Incentivized

• Support, they offer a slack based support which is fast and incredibly helpful.
• Fast releases, they release new features every 2 weeks and actively seek out improvement ideas from end-users.
• NFS and SMB co-existent support through mapping permissions allows mixed end users to connect through there native protocol.

Incentivized

• Synology DiskStation offers lots of options for creating links to share files or request that some uploads files. It makes it really easy to just share a link that can have an expiration or a set number of times it is accessed.
• We always had enough storage on our Synology DiskStation, we never had to worry about something being too big to upload or share.
• Love how you can create folders that are shared and also have some that are private. This makes it so easy to have shared collaborations with coworkers or clients, but also allows you to have a private place to save things that only you need.

Incentivized

• Searching and retrieving—full-text search or metadata search—is one of the significant areas of improvement. It isn't easy to search for data with this.
• Integration with other IBM cloud services is trickier. For example, integrating this with API Connect to access the data from API will be difficult for users.
• Support - I think you should have more support community.

Incentivized

• Admin users are not able to be tied to SSO or LDAP accounts.
• At the start there was no RBAC but this has since been addressed.
• While there is incredible analytics, there is no native way to get historical trends by volume or user.

Incentivized

• While BTRFS is a more advanced file system than ext4, it also is in a perpetual state of development, with many features not fully functional and a plethora of bugs. Synology has managed to overcome many of these limitations by placing BTRFS on top of a LVM, but there are much better file systems that Synology could have used, such as OpenZFS.
• DSM's built-in backup software, HyperBackup, while robust, oftentimes runs into issues. Specifically, backups can be working fine for months or years, and then suddenly the backups will fail. Sometimes these failures can be resolved, but oftentimes the backups need to be completely restarted. Fortunately, even when the backup fails, the existing backups are still accessible, it is just that new backups can not be performed.
• The underlying Linux OS provides significant benefits, but also adds a fair amount of complexity. Most of that complexity is wonderfully hidden by the DSM interface, but when certain problems arise, delving into the Linux command line is not out of the question.
• Perhaps the biggest issue with Synology DiskStation is Synology's support. The issue isn't that the support is bad, but it can be frustratingly slow when dealing with a major issue. Synology does have a very active community that is always willing to help, but nothing beats first-party support.

Incentivized

because it is a robust, safe and flexible product

Incentivized

As long as Synology give us support for our hard drivers we will not change. I know Synology has now forced their hands to buy their own hard drivers and their new line of products. But if we still have support for old hard drivers from other manufacturers then we will still use Synology Nas. Otherwise we change manufacturers

For my use cases, it has been a very smooth experience. Even my new colleagues have been able to get on top of things very quickly. This shows how easy it is to work with

Incentivized

The Synology DiskStation is easy to set up and manage. The interface is clean and features are well documented. These units are reliable and can be set up to do scheduled integrity checks so failures can be mitigated before they halt business operations. The available packages for expanded roles makes these devices versatile.

Incentivized

We rarely face downtime or access issues with IBM Cloud Object Storage. It’s mostly available when we need it, even during peak hours or heavy data loads.

Incentivized

I would give it a 9 because it works smooth with our AI and analytics tools, no major slowdown. Pages and dashboards load fine most of the time, and reports finish in decent time even when data is heavy.

Incentivized

I have been working in IT sector for more than 15 years. I have worked with various vendors. IBM's sales team, support team have been really helpful. After we start to use their product, their UX design team also contacted us to get feedback from us. They are really interested about our experience.

Incentivized

Their Slack-based support is like nothing I have experienced. They are fast, helpful, and willing to go the extra mile, even when an issue is not clearly their's to solve. They are committed to your success. The engineers on the Slack channel are oftentimes the engineers that programmed the very same feature you are asking questions about or having issues with.

Incentivized

Unfortunately, the one time I've had to reach out to DiskStation support, it did not go well. My NAS appliance wasn't appearing on the network, and no matter what the support team tried, they could not get it back online. Instead of offering to send me a new unit, they told me to go buy a new one - obviously, this was a disappointing response and not very eco-friendly either! Fortunately, through some internet research of my own, and some ingenuity, I figured out I could restore my NAS to factory settings by removing all the drives and resetting. Only then did I realize I had a bad disk. I had to experiment for a while to figure out which one it was. Once I had done that, though, I was able to get the latest DiskStation loaded back on, no thanks to the DiskStation support crew. If notifications were rock solid, I suspect I would have caught the bad disk before it because an OS problem, but I never received a bad-disk notification.

Incentivized

I just researching and applying the tools on their platforms to ensure a good learning path, based on my needs. Reading the documentation related with resources, tools. Is too big, but I am trying to know more about it every day. It is a good way to know more about their resources. A new way to attract new customers. At the end of the day, we are all involved in improvement and automation of our tasks and resources for customers and end-users.

Incentivized

Yes Our organization used IBM professional services to implement IBM object storage because of its data consistency and multiple way to upload and download data and its encryption security features. Also that its brand matter for the any organization to secure the layer and storage. It sis also verify that application and system are compatibale for this product

Incentivized

Amazon S3 is a great service to safely back up your data where redundancy is guaranteed, and the cost is fair. In the past I have used Amazon S3 for data that we backup and hope we never need to access, but in the case of a catastrophic or even small slip of the finger with the delete command, we know our data and our client's data is safely backed up by Amazon S3. Amazon S3 service is a good option, but based on the features it provides compared with IBM Cloud Object Storage, it is less suitable. IBM Cloud Object Storage is also integrated with more services, like IBM Cloud SQL and IBM Aspera, which AWS does not provide to transfer files at maximum speed in the world.

Incentivized

Qumulo was not the least expensive but we were blown away by support offered and pre-sales support to ensure questions were answered. Our main challenges were mixed end-user platforms and a diverse set of use cases on those end-user computers. Having the dual access to volumes, over NFS and SMB, helps us greatly in this area.

Incentivized

Synology DiskStation packs a punch with the latest and greatest feature set which goes above and beyond many other vendors. It allows for a turn-key solution to cover almost every use case in the SMB market leaving other vendors behind.

Incentivized

Scaling up the number of users can lead to significant increases in licensing costs, which, while not a technical limitation, can be a practical constraint for some organizations

Incentivized

• This allows us to recommend a platform to our clients that will quickly help them create new, efficient business processes with very little development.
• This saves clients hours and days of manual analysis of images, allowing the system to do the work when attaching Object Storage to models.
• There is a learning curve in utilizing the storage and the modeling, but once up and running, it works well during deployment.

Incentivized

• Reduced cost in support and upgrade times compared to old fiber San.
• Allows the Service Desk to focus on other things since permissions and access are simplified.
• Very easy and bandwidth efficient replication allows us to comply with DR.

Incentivized

• Minimal investment in the hardware, big return on productivity
• Streamlined IT needs, we no longer have to hire our IT vendor to assist us as regularly as we did when we were running servers
• Productivity on the road through web access has increased productivity and billable hours for remote employees

Incentivized