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IBM Cloud Pak for Business Automation vs. IBM Process Mining

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Cloud Pak for Business Automation

    Score9 out of 10
    N/AIBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools. IBM Cloud Pak is the latest deployment option of the IBM automation platform for digital business, available on Red Hat OpenShift.N/A

    IBM Process Mining

    Score9.2 out of 10
    N/AIBM Process Mining is a solution that helps businesses of all sizes by improving visibility, efficiency, and compliance in business processes. IBM Process Mining creates a digital twin of an organization's processes by analyzing data from multiple systems. This creates a clear, real-time picture of how the organization's processes function, helping the user to identify inefficiencies and bottlenecks. With process intelligence assisted by AI, it delivers prescriptive recommendations that align…

    $4,250

    per month per installation

    Pricing
    IBM Cloud Pak for Business AutomationIBM Process Mining
    Editions & Modules
    No answers on this topic
    IBM Process Mining via IBM Cloud Pak for Business Automation SaaS
    $4,250
    per month per installation
    IBM Process Mining for Cloud Paks On-Premises
    $33,110
    per year per installation
    IBM Process Mining Standalone SaaS
    $51,000
    per year per installation
    Offerings
    Pricing Offerings
    IBM Cloud Pak for Business AutomationIBM Process Mining
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Unlock process optimization with IBM Process Mining SaaS: 20GB of storage to manage your process data; 2 Business users and 1 Analyst user for seamless collaboration. Leverage IBM Process Mining On-Premises for full control and flexibility: 3 projects with up to 20 million events; 3 Business users and 1 Analyst user for efficient teamwork; 2 Task Mining Agents to uncover actionable insights from workflows.
    More Pricing Information
    Community Pulse
    IBM Cloud Pak for Business AutomationIBM Process Mining
    Considered Both Products
    IBM
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    30 Answers
    100%
    Would buy again
    43 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    30 Answers
    100%
    Delivers good value for the price
    41 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    32 Answers
    100%
    Happy with the feature set
    43 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    18 Answers
    100%
    Lived up to sales and marketing promises
    35 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    30 Answers
    100%
    Implementation went as expected
    34 Answers
    Features
    IBM Cloud Pak for Business AutomationIBM Process Mining
    Customization
    Comparison of Customization features of IBM Cloud Pak for Business Automation and IBM Process Mining
    Feature
    IBM Cloud Pak for Business Automation
    7.3
    1 Ratings
    0% above category average
    IBM Process Mining
    -
    Ratings
    API for custom integration7.31 Ratings00 Ratings
    Plug-ins7.31 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of IBM Cloud Pak for Business Automation and IBM Process Mining
    Feature
    IBM Cloud Pak for Business Automation
    6.4
    1 Ratings
    20% below category average
    IBM Process Mining
    -
    Ratings
    Dashboards6.41 Ratings00 Ratings
    Standard reports6.41 Ratings00 Ratings
    Custom reports6.41 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of IBM Cloud Pak for Business Automation and IBM Process Mining
    Feature
    IBM Cloud Pak for Business Automation
    7.5
    1 Ratings
    3% above category average
    IBM Process Mining
    -
    Ratings
    Process designer8.21 Ratings00 Ratings
    Process simulation7.31 Ratings00 Ratings
    Business rules engine7.31 Ratings00 Ratings
    SOA support7.31 Ratings00 Ratings
    Process player7.31 Ratings00 Ratings
    Form builder8.21 Ratings00 Ratings
    Model execution7.31 Ratings00 Ratings
    Business Process Automation
    Comparison of Business Process Automation features of IBM Cloud Pak for Business Automation and IBM Process Mining
    Feature
    IBM Cloud Pak for Business Automation
    7.5
    1 Ratings
    10% above category average
    IBM Process Mining
    -
    Ratings
    Business Process Modeling7.31 Ratings00 Ratings
    Decision Modeling7.31 Ratings00 Ratings
    Code-Based Automation8.21 Ratings00 Ratings
    No-Code Automation7.31 Ratings00 Ratings
    Best Alternatives
    IBM Cloud Pak for Business AutomationIBM Process Mining
    Small Businesses
    Bizagi
    Score8.3 out of 10
    No answers on this topic
    Medium-sized Companies
    Appian
    Score7.9 out of 10
    No answers on this topic
    Enterprises
    Bizagi
    Score8.3 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Cloud Pak for Business AutomationIBM Process Mining
    Likelihood to Recommend
    8.9
    (38 ratings)
    9.3
    (43 ratings)
    Likelihood to Renew
    9.1
    (3 ratings)
    9.1
    (5 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.8
    (40 ratings)
    User Testimonials
    IBM Cloud Pak for Business AutomationIBM Process Mining
    Likelihood to Recommend
    IBM
    Well Suited Scenarios IBM Cloud Pak shines in scenarios where complex workflows, such as project management in web design, require automation. It's also highly effective for collaborative content creation, enabling seamless content approval. Less Appropriate Scenarios Conversely, it may be less suitable for organizations with simpler task management needs that do not fully leverage its robust capabilities. Also, companies with limited IT resources might face challenges during setup and customization.
    Incentivized
    Read full review
    IBM
    at real time use I found is easy to use. if your algorithms is up to the point then you can extract a strong data accOrding to your strategy .which required for your R&D.and after using process Mining we converted passive clients into active and now were delivering them best service.
    Incentivized
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    Pros
    IBM
    • I like how this tool provides us with automation capabilities to all our business processes hence improves our productivity.
    • Helps us to analyze complex workflows for our clients.
    • Accelerate our growth to digital transformation.
    • Reduce clients wait time. Hence we are able to deliver on time.
    Incentivized
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    IBM
    • I like that problems are detected before they become serious, it is a relief for us to have software with a great daily impact on our system.
    • This software identifies bottlenecks very quickly.
    • Real-time monitoring prevents future problems from occurring and is quickly fixed.
    • Professional technical support team attentive to our needs.
    Incentivized
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    Cons
    IBM
    • For heavy load, the performance should be improved
    • The integration with the messaging system is a bit tricky and hence example documentation could be provided
    • It is a very nice and powerful tool however still not very known, marketing needs to be improved
    Incentivized
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    IBM
    • It is not software with good scalability, I do not see improvements in its very advanced constants in its updates.
    • The central structure of this tool has made it difficult to use.
    • Everything works as it should when it is implemented for the development of new projects.
    Incentivized
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    Likelihood to Renew
    IBM
    IBM Cloud Pak provides modernization in collecting, organizing and analyzing data. This product provides to unify market leading services such as data management, DataOps, governance, business analytics and automated AI. IBM Cloud Pak is best for resource and infrustructure optimization. IBM Cloud Pak is capable to accomodate our business automation needs.
    Incentivized
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    IBM
    I think it is the best process mining software that can currently exist, others are similar, but do not meet our expectations, we will use it for a long time, it is a system that makes us productive with minimal manual effort, the quality of the results they are amazing.
    Incentivized
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    Usability
    IBM
    No answers on this topic
    IBM
    The initial integration/configuration is complex and hence takes time. Once integrated it is very easy and nice to use. We can have the analytics with a very user-friendly dashboard. It provides detailed information which helps in finding causes and hence in improvement. I would say it is a very nice and user-friendly tool.
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    Support Rating
    IBM
    No answers on this topic
    IBM
    We have received all the detailed documentation and requested information even on Friday evenings. The tutorials and examples are great for starting the implementation and optimizing it a long the way to the required custom internal needs. If needed, there is also the option to book a consultation with an IBM specialist which can recommend the proper processes of implementation.
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    Alternatives Considered
    IBM
    There are various products that are similar to IBM Cloud, but IBM Cloud Pak for Business Automation stands out overall. IBM Cloud offers valuable features such as analytics, cognitive abilities, and data management capabilities. Additionally, it places a strong emphasis on security and compliance, with features such as role-based access control and encryption. Moreover, it allows for easy integration with other systems and platforms.
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    IBM
    Identify automation opportunities, prioritize by impact and expected ROI, and fast-track implementation with automated RPA bot generation. IBM Process Mining helps us by identifying non-conformant cases to identify the root causes of deviations, stakeholders involved and impact on key performance indicators. Accelerate digital transformation and through data-driven insights we are able to make faster and more informed business decisions.
    Incentivized
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    Return on Investment
    IBM
    • A platform with multiple functions, automations and system monitoring.
    • The components of this software help to obtain results from the first month of its implementation.
    • Each module has a price and can be purchased according to the direct need of the company; this helps to adapt to our budget.
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    IBM
    • Disbursement and vendor payments are only two examples of the kind of routine processes that might benefit greatly from being automated.
    • IBM Process Mining has helped us better understand our consumers by revealing patterns of behavior that can be explained by the use of AI.
    • By automatically detecting, verifying, and bettering workflows, IBM Process Mining helps me locate inefficiencies and opportunities. That makes it simple to distribute assets where they will have the greatest impact, boosting return on investment.
    Incentivized
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    ScreenShots

    IBM Process Mining Screenshots

    Screenshot of visualizations that provide analysis on process performance and the associated times and costs, used to automatically discover processes.Screenshot of a visualization that helps locate the best process performance in lead time and costs related to both standard and customized KPIs of running processes to understand where automation will make the biggest impact.Screenshot of analytics that compare a discovered process with a reference process model to locate deviations and their costs, frequency and root cause for targeted fixes.Screenshot of RPA Candidates, that recommends the activities to automated based on ROI and the desired automation level.Screenshot of a simulation comparing as-is and what-if processes to calculate ROI of automation initiatives.