IBM Cloud Pak for Business Automation vs. Zapier

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Cloud Pak for Business Automation
Score 9.8 out of 10
N/A
IBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools. IBM Cloud Pak is the latest deployment option of the IBM automation platform for digital business, available on Red Hat OpenShift.N/A
Zapier
Score 8.9 out of 10
N/A
The Zapier Automation Platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.
$29.99
per month 750 tasks per month
Pricing
IBM Cloud Pak for Business AutomationZapier
Editions & Modules
No answers on this topic
Starter
$29.99
per month 750 tasks per month
Professional
$73.50
per month 2k tasks per month
Team
$103.50
per month 2k tasks per month
Company
Contact Sales
Offerings
Pricing Offerings
IBM Cloud Pak for Business AutomationZapier
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details33% discount for annual pricing.
More Pricing Information
Community Pulse
IBM Cloud Pak for Business AutomationZapier
Considered Both Products
IBM Cloud Pak for Business Automation
Chose IBM Cloud Pak for Business Automation
IBM Cloud Pak for Business Automation and UiPath serve distinct automation purposes. IBM Cloud Pak excels in business process automation, data analytics, and compliance. It suits our agency's SEO content management needs, aligning with existing infrastructure. UiPath …
Chose IBM Cloud Pak for Business Automation
We ended up going with a different solution. IBM Cloud Pak for Business Automation felt like a nice addition to the IBM Cloud bundle, but we were not getting a positive ROI due to its lack of native connectors with non-IBM apps. The AI is definitely a strong point, and probably …
Zapier

No answer on this topic

Features
IBM Cloud Pak for Business AutomationZapier
Customization
Comparison of Customization features of Product A and Product B
IBM Cloud Pak for Business Automation
7.3
1 Ratings
12% above category average
Zapier
-
Ratings
API for custom integration7.31 Ratings00 Ratings
Plug-ins7.31 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
IBM Cloud Pak for Business Automation
6.4
1 Ratings
15% below category average
Zapier
-
Ratings
Dashboards6.41 Ratings00 Ratings
Standard reports6.41 Ratings00 Ratings
Custom reports6.41 Ratings00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
IBM Cloud Pak for Business Automation
7.5
1 Ratings
5% above category average
Zapier
-
Ratings
Process designer8.21 Ratings00 Ratings
Process simulation7.31 Ratings00 Ratings
Business rules engine7.31 Ratings00 Ratings
SOA support7.31 Ratings00 Ratings
Process player7.31 Ratings00 Ratings
Form builder8.21 Ratings00 Ratings
Model execution7.31 Ratings00 Ratings
Business Process Automation
Comparison of Business Process Automation features of Product A and Product B
IBM Cloud Pak for Business Automation
7.5
1 Ratings
9% above category average
Zapier
-
Ratings
Business Process Modeling7.31 Ratings00 Ratings
Decision Modeling7.31 Ratings00 Ratings
Code-Based Automation8.21 Ratings00 Ratings
No-Code Automation7.31 Ratings00 Ratings
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
IBM Cloud Pak for Business Automation
-
Ratings
Zapier
9.0
107 Ratings
12% above category average
Pre-built connectors00 Ratings9.3103 Ratings
Connector modification00 Ratings8.491 Ratings
Support for real-time and batch integration00 Ratings8.389 Ratings
Data quality services00 Ratings9.372 Ratings
Data security features00 Ratings9.671 Ratings
Monitoring console00 Ratings9.080 Ratings
Best Alternatives
IBM Cloud Pak for Business AutomationZapier
Small Businesses
CMW Platform
CMW Platform
Score 9.2 out of 10
Make
Make
Score 9.3 out of 10
Medium-sized Companies
Quixy
Quixy
Score 9.9 out of 10
IBM App Connect
IBM App Connect
Score 9.3 out of 10
Enterprises
CMW Platform
CMW Platform
Score 9.2 out of 10
IBM App Connect
IBM App Connect
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM Cloud Pak for Business AutomationZapier
Likelihood to Recommend
9.0
(38 ratings)
9.3
(112 ratings)
Likelihood to Renew
9.1
(3 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
9.4
(11 ratings)
Support Rating
-
(0 ratings)
1.0
(10 ratings)
User Testimonials
IBM Cloud Pak for Business AutomationZapier
Likelihood to Recommend
IBM
Well Suited Scenarios IBM Cloud Pak shines in scenarios where complex workflows, such as project management in web design, require automation. It's also highly effective for collaborative content creation, enabling seamless content approval. Less Appropriate Scenarios Conversely, it may be less suitable for organizations with simpler task management needs that do not fully leverage its robust capabilities. Also, companies with limited IT resources might face challenges during setup and customization.
Read full review
Zapier
If you have processes that are now managed and controlled using a spreadsheet, Zapier will give you a lot more control over what is happening and will help you increase productivity by eliminating simple steps such as sending emails and sharing information with your colleagues. It frees time for very transactional activities.
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Pros
IBM
  • I like how this tool provides us with automation capabilities to all our business processes hence improves our productivity.
  • Helps us to analyze complex workflows for our clients.
  • Accelerate our growth to digital transformation.
  • Reduce clients wait time. Hence we are able to deliver on time.
Read full review
Zapier
  • Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training.
  • Connectivity - Zapier is able to connect to multiple applications we use on a regular basis.
  • Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to.
  • Versatile - Zapier can execute complicated and simple tasks and thus has many use cases.
Read full review
Cons
IBM
  • For heavy load, the performance should be improved
  • The integration with the messaging system is a bit tricky and hence example documentation could be provided
  • It is a very nice and powerful tool however still not very known, marketing needs to be improved
Read full review
Zapier
  • Being able to turn off one leg of a Zap without having to delete it or turn the whole Zap off
  • Not all fields populate when using certain aspects of Salesforce, but that could be an SF issue
  • Communication when support is actually needed basically doesn't happen
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Likelihood to Renew
IBM
IBM Cloud Pak provides modernization in collecting, organizing and analyzing data. This product provides to unify market leading services such as data management, DataOps, governance, business analytics and automated AI. IBM Cloud Pak is best for resource and infrustructure optimization. IBM Cloud Pak is capable to accomodate our business automation needs.
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Zapier
Zapier is now very much an integral part of our business and we could not operate without it!
Read full review
Usability
IBM
No answers on this topic
Zapier
The interface is very user-friendly, and there are also many tools to help a brand-new user get started. For example, you can put your Zap idea into the AI bot, and it will basically build a shell of your Zap to get started on. The format for each step within a Zap is also very helpful (set up the connection/app, set up the fields/details, then test).
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Support Rating
IBM
No answers on this topic
Zapier
Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
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Alternatives Considered
IBM
There are various products that are similar to IBM Cloud, but IBM Cloud Pak for Business Automation stands out overall. IBM Cloud offers valuable features such as analytics, cognitive abilities, and data management capabilities. Additionally, it places a strong emphasis on security and compliance, with features such as role-based access control and encryption. Moreover, it allows for easy integration with other systems and platforms.
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Zapier
We actually utilize both Integromat and Zapier at our company, for all the reasons detailed in this review. Though Zapier is excellent for simple client integrations, we often run into internal use cases that require complexity that Zapier cannot provide. Specifically working with API calls (not just webhooks), complex multi-step integrations with Routing/parsing/etc, and large volume integrations. Integromat is perfect for these use cases, but doesn’t provide the simplicity and account scalability that Zapier offers.
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Return on Investment
IBM
  • A platform with multiple functions, automations and system monitoring.
  • The components of this software help to obtain results from the first month of its implementation.
  • Each module has a price and can be purchased according to the direct need of the company; this helps to adapt to our budget.
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Zapier
  • It has saved me the money in hiring an administrative assistant
  • It also saved me the time it took to do these tasks
  • It also allowed me to automate things that increased my lead generation
  • It also allowed me to automate several processes
Read full review
ScreenShots