IBM Cloudability vs. SailPoint Identity Security Cloud

Good tool to start FinOps journey in a medium sized (or above) company. Currently missing AI capabilities that are now available with a lot of FinOps vendors in the market. Also, apptio currently does not have FOCUS dataset nomenclature, that can be worked upon.

Incentivized

As discussed in previous sections, it does integrate well with other systems, and basic JML works well; it's very powerful and customizable in these areas (though also complex). The downsides are in areas like access reviews, where it's less customizable (no way to automatically send a review to the owner for a set of access items; each review needs an individual to be selected for it).

Incentivized

• It shows the visibility into the cost and a single pane of glass for all of our cloud providers, multiple products in those multi-cloud. So it shows us our spending across the cloud by vendor, by product, and by all the tags that we have in the cloud. So it gives us visibility into many different directions in our cost.

Incentivized

• The access request work flow and back end process is exceptional. It effectively manages all of the various pieces of a request and presents the completed request to the provisioning agent as a single record. This is very helpful to the efficiency of the process since the provisioning agent only sees the completed request rather than seeing each component as it is approved. Other systems deliver the various request components to provisioning as they are approved but cannot be provisioned without all the components. Thus creating complexity for the provisioning agent and impacting the SLAs with what looks like a delay with the provisioning process.
• The system is robust enough to effectively handle the scale that we need. With 750+ applications, 24,304 individual entitlements to select from, and an average of 10,200 request transactions per month. We have never had any performance issues.
• The system flexible enough to accommodate our complex business needs without needing to customize the base system. We have been able to add significant functionality to the system in order to support the business needs by extending the code rather than altering the base code. This has enabled a simple upgrade of the system without having to re-apply code enhancements.

Incentivized

• There is currently no ability to apply global filters over the data in cloudability. Rather users must go through a difficult process to create custom views which they are later able to apply over top of their datasets.
• Drill functionality does not really exists but appears to be more of an after though add-on. Yes you are able to "drill" but the visuals disappear and even the ability to export the more detailed information.

Incentivized

• Technical adoption requires a high level of training and experience by the implementing teams.
• SailPoint and partners offers very good training courses which I think are very good. An area of improvement can be in providing cloud VMs that users can work with to learn the IIQ tool more effectively at their own pace.

Incentivized

Cloudability has been one solution for almost all of our FinOps needs. Except for Data transfer costs, we have covered all use cases and have made significant savings across our cloud infrastructure. Reporting has provided management a deeper analysis into their spending and helped them forecast their budgets for next year

Incentivized

Its a best tool for a CISO, works very well, easy to use, great connectors and integrations, great reports, automated reviews, full compliance, great support to a JML (Joiners, Movers and Leavers) project;

In terms of setting up the Apptio Cloud ability and configuring the Cloud Subscriptions and Accounts its very much clearly defined and also in terms of the User interface its very rich in terms of the navigation and look and feel factors its cool.

Incentivized

Always improving the UI, so it's getting better. Some areas are fully featured, but others, such as Separation of Duties reporting and policies, are very weak.

Incentivized

Only been 1 or 2 occaisions when not available, in 3 years

Incentivized

Afternoons tend to be a little slower, due to US traffic I assume

Incentivized

While there have been few support cases where the experience was good. But in multiple support cases it's firstly delayed and even after weeks or months of time, team is not able to provide us with the RCA of the issue. All they are claiming is the issue is now fixed which I still see coming back after few days or weeks as we've never identified and addressed the root cause.

Incentivized

Support for Customizations is very limited.

Incentivized

Training was adequate, but the real learning begins when you start using the product, like most things. All major functions were covered so as an entry point, was a good introduction to the product. The training pace was good as well, the areas were covered in decent depth, without being too much of an information overload.

Incentivized

Within months

The first journey isn't easy because you need to win your internal process and problem concern and Sailpoint have many experience to support this phase, and make the real difference into the client experience;

From the limited time that I've been there, I mean in the renewal talks it's been, I think Cloud Zero was another competitor that we were in talks with, but I'm not entirely sure what direction we're going. That's above my pay grade.

Incentivized

SailPoint is a more customizable solution than Okta, it is also not just a cloud application. Our use of IIQ to manage external suppliers via Azure AD guest accounts was not available on other platforms at the point of deployment. The integration with SAP and other Microsoft services is also second to none.

Incentivized

Works as designed

Incentivized

• Has allowed for more Directors to be up to date with their Budget data and know where they are standing
• Has saved thousands of dollars in that each agency does not have to pay for individual budget management.
• Has saved hours of time by making the data easily uploadable instead of having to manually organize all the data.

Incentivized

• The ability to automate the employee onboarding processes greatly reduces the staffing requirements for account creation and access assignment
• The self-service capabilities for the account registration and password management tasks have greatly reduced the number of calls to our Help Desk
• The role mining capabilities have reduced the amount of time required to assign and update our user application set mapping