<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
452 Ratings

IBM Cognos Analytics

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
452 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100
47 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

IBM Cognos Analytics

Well suited:* simple reports for simple users ("big button-users", mostly managers or CEOs)* analyze date in cubes (finding "most important customer-group", finding "outliers" / "exceptions"; seeing historical development of...)Less appropriate: * beautiful reports for the general public! Be it paper, be it in electronic form (online)
Anonymous | TrustRadius Reviewer

Matomo Analytics (formerly Piwik)

Matomo is a full-fledged website tracking and analytics tool. It offers everything and then a bit more that GA has to offer. I cannot conceive of any situation where this programme would be "less appropriate". You can use it for each and every website and do well with it. The data it provides includes everything you could wish for (country, IP, new user or not, actions taken, goals achieved etc.)
Sven Kalbitzer | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

IBM Cognos Analytics
7.8
Matomo Analytics (formerly Piwik)
Pixel Perfect reports
IBM Cognos Analytics
7.1
Matomo Analytics (formerly Piwik)
Customizable dashboards
IBM Cognos Analytics
8.3
Matomo Analytics (formerly Piwik)
Report Formatting Templates
IBM Cognos Analytics
8.0
Matomo Analytics (formerly Piwik)

Ad-hoc Reporting

IBM Cognos Analytics
8.1
Matomo Analytics (formerly Piwik)
Drill-down analysis
IBM Cognos Analytics
8.4
Matomo Analytics (formerly Piwik)
Formatting capabilities
IBM Cognos Analytics
7.6
Matomo Analytics (formerly Piwik)
Integration with R or other statistical packages
IBM Cognos Analytics
8.0
Matomo Analytics (formerly Piwik)
Report sharing and collaboration
IBM Cognos Analytics
8.3
Matomo Analytics (formerly Piwik)

Report Output and Scheduling

IBM Cognos Analytics
8.2
Matomo Analytics (formerly Piwik)
Publish to Web
IBM Cognos Analytics
8.3
Matomo Analytics (formerly Piwik)
Publish to PDF
IBM Cognos Analytics
8.3
Matomo Analytics (formerly Piwik)
Report Versioning
IBM Cognos Analytics
8.6
Matomo Analytics (formerly Piwik)
Report Delivery Scheduling
IBM Cognos Analytics
7.7
Matomo Analytics (formerly Piwik)
Delivery to Remote Servers
IBM Cognos Analytics
8.0
Matomo Analytics (formerly Piwik)

Data Discovery and Visualization

IBM Cognos Analytics
8.2
Matomo Analytics (formerly Piwik)
Pre-built visualization formats (heatmaps, scatter plots etc.)
IBM Cognos Analytics
8.1
Matomo Analytics (formerly Piwik)
Location Analytics / Geographic Visualization
IBM Cognos Analytics
8.1
Matomo Analytics (formerly Piwik)
Predictive Analytics
IBM Cognos Analytics
8.3
Matomo Analytics (formerly Piwik)

Access Control and Security

IBM Cognos Analytics
8.8
Matomo Analytics (formerly Piwik)
Multi-User Support (named login)
IBM Cognos Analytics
8.9
Matomo Analytics (formerly Piwik)
Role-Based Security Model
IBM Cognos Analytics
8.8
Matomo Analytics (formerly Piwik)
Multiple Access Permission Levels (Create, Read, Delete)
IBM Cognos Analytics
8.6
Matomo Analytics (formerly Piwik)
Single Sign-On (SSO)
IBM Cognos Analytics
8.7
Matomo Analytics (formerly Piwik)

Mobile Capabilities

IBM Cognos Analytics
6.4
Matomo Analytics (formerly Piwik)
Responsive Design for Web Access
IBM Cognos Analytics
6.9
Matomo Analytics (formerly Piwik)
Dedicated iOS Application
IBM Cognos Analytics
6.7
Matomo Analytics (formerly Piwik)
Dedicated Android Application
IBM Cognos Analytics
5.6
Matomo Analytics (formerly Piwik)
Dashboard / Report / Visualization Interactivity on Mobile
IBM Cognos Analytics
6.4
Matomo Analytics (formerly Piwik)

Application Program Interfaces (APIs) / Embedding

IBM Cognos Analytics
7.3
Matomo Analytics (formerly Piwik)
REST API
IBM Cognos Analytics
7.7
Matomo Analytics (formerly Piwik)
Javascript API
IBM Cognos Analytics
7.5
Matomo Analytics (formerly Piwik)
iFrames
IBM Cognos Analytics
7.8
Matomo Analytics (formerly Piwik)
Java API
IBM Cognos Analytics
6.6
Matomo Analytics (formerly Piwik)
Themeable User Interface (UI)
IBM Cognos Analytics
6.9
Matomo Analytics (formerly Piwik)
Customizable Platform (Open Source)
IBM Cognos Analytics
7.1
Matomo Analytics (formerly Piwik)

Pros

IBM Cognos Analytics

  • What IBM Cognos does really well is provide precise data that may otherwise be hard to retrieve from your primary accounting software. While doing so, it organizes this data such that it becomes much more meaningful to analyze.
  • IBM Cognos also does a fantastic job through the Query Studio module to give certain users the ability to create simple reports and modify existing reports, this allows the flexibility a user needs in getting the intended data.
  • IBM Cognos also provides the ability to utilize a BI tool for complicated reporting requirements or in cases when there are many data dependencies that exist. This BI tool enables Cognos to tackle many organizational and data challenges that companies face in the industry.
Nabeel Chohan | TrustRadius Reviewer

Matomo Analytics (formerly Piwik)

  • One of Piwik's strengths is the provision of customizable widgets for different bits of analytics data. The ability to add and remove them, change dates and more makes this a flexible way to visualize data.
  • The visitor log section is also rich, providing date, keywords, actions and more in a single table, which makes it easy to identify your most effective content.
  • And the visitor actions table includes both bounce rate and time on site, so you can quickly tell which pages have the most engagement.
  • Data display is a strength for Piwik, as you have access to overview charts while simultaneously being able to drill deeper.
Sharon Hurley Hall | TrustRadius Reviewer

Cons

IBM Cognos Analytics

  • With the upgrade from Cognos 10 to Cognos 11, there were a lot of features, like run schedule once, weren't brought over to the newest version of Report Studio.
  • I felt like they were trying to chase Tableau and Qlik with dashboarding rather than focusing on their bread and butter of Report Studio or which other Business Intelligence tools don't do very well.
Anonymous | TrustRadius Reviewer

Matomo Analytics (formerly Piwik)

  • From a user security standpoint it would be useful to provide users the ability to have two-factor authentication. While stats data is not necessarily sensitive in aggregate, some users may feel that certain portions need to be more secure.
  • It would be nice if there was a tighter integration with the Google search/referrer API so that "keyword not defined" would be replaced more often with the actual keyword that is being used to send a visitor to a site.
  • An easier branding method, maybe in the form of an API function set, that pulled branding URLs from a set of database fields would be great as well.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

IBM Cognos Analytics

IBM Cognos Analytics 7.9
Based on 23 answers
For an existing solution, renewing licenses does provide a good return on investment. Additionally, while rolling out scorecards and dashboards with little adhoc capabilities, to end users, cognos is very easily scalable. It also allows to create a solution that has a mix of OLAP and relational data-sources, which is a limitation with other tools. Synchronizing with existing security setup is easy too.
Sachin Karkun | TrustRadius Reviewer

Matomo Analytics (formerly Piwik)

Matomo Analytics (formerly Piwik) 8.7
Based on 13 answers
At this point, there is not a single conceivable reason as to why we would not renew and continue to use Piwik Analytics. Especially since it is a free program and open source. The product will only get better over time as more people look into it and donate to cause so that development can continue.
Jeff Wallace | TrustRadius Reviewer

Usability

IBM Cognos Analytics

IBM Cognos Analytics 7.5
Based on 6 answers
We have a strong user base (3500 users) that are highly utilizing this tool. Basic users are able to consume content within the applied security model. We have a set of advanced users that really push the limits of Cognos with Report and Query Studio. These users have created a lot of personal content and stored it in 'My Reports'. Users enjoy this flexibility.
Robert Goodman | TrustRadius Reviewer

Matomo Analytics (formerly Piwik)

Matomo Analytics (formerly Piwik) 9.0
Based on 3 answers
Piwik succeeds in presenting me (and my associates and my clients...) large amounts of data in a user friendly way. The interface and functionality can easily be customized. While some enhancements do need technical background (API calls by programming language from the webserver or javascript), others are easy to use (goal / event tracking)
Hendrik Schaper | TrustRadius Reviewer

Reliability and Availability

IBM Cognos Analytics

IBM Cognos Analytics 8.6
Based on 8 answers
Reports can typically be viewed through any browser that can access the server, so the availability is ultimately up to what the company utilizing it is comfortable with allowing, though report development tends to be more picky about browsers and settings as mentioned above. It also has an optional iPad app and general mobile browsing support, but dashboards lack the mobile compatibility. What keeps it from getting a higher score is the desktop tools that are vital to the development process. The compatibility with only Windows when the server has a wide range of compatibility can be a real sore point for a company that outfits its employees exclusively with Mac or Linux machines. Of course, if they are planning on outsourcing the development anyways, it's a rather moot point
Gerrit Goewey | TrustRadius Reviewer

Matomo Analytics (formerly Piwik)

No score
No answers yet
No answers on this topic

Performance

IBM Cognos Analytics

IBM Cognos Analytics 9.0
Based on 10 answers
Overall no major complaints but it doesn't handle DMR (Dimensionally Modeled for Relational) very well. DMR modelling is a capability that IBM Cognos Framework Manager provides allowing you to specify dimensional information for relational metadata and allows for OLAP-style queries. However, the capability is not very efficient and, for example, if I'm using only 2 columns on a 20-column model, the software is not smart enough to exclude 18 columns and the query side gets progressively larger and larger until it's effectively unusable.
Meghdeep Raval, PMP | TrustRadius Reviewer

Matomo Analytics (formerly Piwik)

No score
No answers yet
No answers on this topic

Support Rating

IBM Cognos Analytics

IBM Cognos Analytics 7.0
Based on 14 answers
Why is their web application not working as fast as you think it should? They never know, and it is always a a bunch of shots in the dark to find out. Trying to download software from them is like trying to find a book at the library before computers were invented.
Jonathan Kyrlach | TrustRadius Reviewer

Matomo Analytics (formerly Piwik)

Matomo Analytics (formerly Piwik) 7.7
Based on 5 answers
The best thing about the Matomo support is that they have a forum which basically you can find the answer to almost all of your questions and most of the time you don't need to contact them regarding your questions and problems but if you need help they will answer in a reasonable time slots.
Alireza Hassani | TrustRadius Reviewer

In-Person Training

IBM Cognos Analytics

IBM Cognos Analytics 8.7
Based on 4 answers
Onsite training provided by IBM Cognos was effective and as expected. They did not perform training with our data which was a bit difficult for our end-users.
Robert Goodman | TrustRadius Reviewer

Matomo Analytics (formerly Piwik)

No score
No answers yet
No answers on this topic

Online Training

IBM Cognos Analytics

IBM Cognos Analytics 8.0
Based on 4 answers
The online courses they offer are thorough and presented in such a way that someone who isn't already familiar with the general design methodologies used in this field will be capable of making a good design. The training environments are provided as a fully self contained virtual machine with everything needed already to create the environments. We've had some persisting issues with the environments becoming unavailable, but support has been responsive when these issues arise and straightening them out for us
Gerrit Goewey | TrustRadius Reviewer

Matomo Analytics (formerly Piwik)

No score
No answers yet
No answers on this topic

Implementation Rating

IBM Cognos Analytics

IBM Cognos Analytics 7.0
Based on 14 answers
Make sure that any custom tables that you have, are built into your metadata packages. You can still access them via SQL queries in Cognos, but it is much easier to have them as a part of the available metadata packages.
Toni McKee | TrustRadius Reviewer

Matomo Analytics (formerly Piwik)

Matomo Analytics (formerly Piwik) 9.0
Based on 1 answer
Only one hiccup when we were using a beta installation. Other than that, smooth sailing.
Erik Rühling | TrustRadius Reviewer

Alternatives Considered

IBM Cognos Analytics

Although Tableau has certain advantages, mostly in its best in class visualization capabilities, Cognos is catching up. Most of the other advantages of Tableau Desktop have been addressed in more recent versions of Cognos, for instance the ability to ingest personal data sources, self-service modeling, and improved dashboarding/visualization features. Tableau still lacks a centralized metadata and governance model and requires a bit more effort to implement at the enterprise level. Also, Cognos is still best in breed for standardized reporting, which is always a crucial need for organizations. More requirements can be centrally addressed by Cognos, but it is unlikely any organization will have just one BI tool.
Albert Valdez | TrustRadius Reviewer

Matomo Analytics (formerly Piwik)

With Matomo Analytics you have total control of your platform, whereas with Google Analytics you never know how they'll be using your data. Being an open source platform allows you to build plugins and themes for this great platform. Some of the users have already build some plugins freely available and some are commercial.
Jean Franco | TrustRadius Reviewer

Scalability

IBM Cognos Analytics

IBM Cognos Analytics 10.0
Based on 1 answer
The Cognos architecture is well suited for scalability. However, the architecture must be designed with scalability in mind from day one of the implementation. We recently upgraded from 10.1 to 10.2.1 and took the opportunity to revamp our architecture. It is now poised for future growth and scalability.
Robert Goodman | TrustRadius Reviewer

Matomo Analytics (formerly Piwik)

No score
No answers yet
No answers on this topic

Return on Investment

IBM Cognos Analytics

  • (+) increased efficiency: Less time trying to figure out how to do something w/ another BI tool that may seem impossible -- Cognos will be able to do it 99% of the time
  • (-) increased training required: Training for Cognos had to be longer and more intensive than other BI tools. For example, my team members go through a week long 8-hour/day class and it was just enough to scratch the surface. A good base if required, but real world experience is the only way to become a Cognos pro.
  • (-) more end-user training: We do mostly canned reports with Cognos, so out end-users must be trainied. It is much harder to train them with Cognos than other BI tools. This is why I only turn to Cognos if I cannot accomplish my goal in another tool.
Anonymous | TrustRadius Reviewer

Matomo Analytics (formerly Piwik)

  • We can see the analytics of our web applications and thus having the insight of the systems' behavior.
  • It helps in improving the performance and scalability of our web application.
  • It helps us improve the user experience on our sites; seeing the user's activity we can take decisions to make it better.
  • A cost-effective tool, since it is free.
Cristian Bodnarasec | TrustRadius Reviewer

Screenshots

IBM Cognos Analytics

Pricing Details

IBM Cognos Analytics

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

IBM Cognos Analytics Editions & Modules

On-premise Edition
On Demand Standard$15.001
On Demand Plus$35.001
On Demand Premium$70.001
  1. Per User/Per Month
SaaS Edition
On Cloud HostedContact for quote
    Additional Pricing Details
    30-day free trial available.

    Matomo Analytics (formerly Piwik)

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Matomo Analytics (formerly Piwik) Editions & Modules

    On-premise Edition
    Free download (open source)$0
    Content Optimization Bundle$5792
    Growth Bundle$1,1492
    Premium Bundle$1,4992
    Email Support Subscription$2,0902
    1. per installation
    SaaS Edition
    Essential$91
    Business$291
    Enterprise$1992
    Free 30 day trial$03
    1. number of pageviews (monthly traffic)
    2. your requirements and monthly traffic
    3. limited to 30 days
    Additional Pricing Details
    On-premise Edition is free to download and install on one's own servers.

    Rating Summary

    Likelihood to Recommend

    IBM Cognos Analytics
    7.8
    Matomo Analytics (formerly Piwik)
    8.6

    Likelihood to Renew

    IBM Cognos Analytics
    7.9
    Matomo Analytics (formerly Piwik)
    8.7

    Usability

    IBM Cognos Analytics
    7.5
    Matomo Analytics (formerly Piwik)
    9.0

    Reliability and Availability

    IBM Cognos Analytics
    8.6
    Matomo Analytics (formerly Piwik)

    Performance

    IBM Cognos Analytics
    9.0
    Matomo Analytics (formerly Piwik)

    Support Rating

    IBM Cognos Analytics
    7.0
    Matomo Analytics (formerly Piwik)
    7.7

    In-Person Training

    IBM Cognos Analytics
    8.7
    Matomo Analytics (formerly Piwik)

    Online Training

    IBM Cognos Analytics
    8.0
    Matomo Analytics (formerly Piwik)

    Implementation Rating

    IBM Cognos Analytics
    7.0
    Matomo Analytics (formerly Piwik)
    9.0

    Scalability

    IBM Cognos Analytics
    10.0
    Matomo Analytics (formerly Piwik)

    Add comparison