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IBM Cognos Analytics vs. Splunk IT Service Intelligence (ITSI)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Cognos Analytics

    Score7.7 out of 10
    N/AIBM Cognos is a full-featured business intelligence suite by IBM, designed for larger deployments. It comprises Query Studio, Reporting Studio, Analysis Studio and Event Studio, and Cognos Administration along with tools for Microsoft Office integration, full-text search, and dashboards.

    $11.25

    per month per user

    Splunk IT Service Intelligence (ITSI)

    Score10 out of 10
    N/ASplunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.N/A
    Pricing
    IBM Cognos AnalyticsSplunk IT Service Intelligence (ITSI)
    Editions & Modules
    On Demand - Standard
    USD 11.25
    per month per user
    On Demand - Premium
    USD 44.90
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Cognos AnalyticsSplunk IT Service Intelligence (ITSI)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM Cognos AnalyticsSplunk IT Service Intelligence (ITSI)
    Considered Both Products
    IBM
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    92 Answers
    100%
    Would buy again
    24 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    79 Answers
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    91 Answers
    100%
    Happy with the feature set
    24 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    55 Answers
    83%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    64 Answers
    100%
    Implementation went as expected
    20 Answers
    Features
    IBM Cognos AnalyticsSplunk IT Service Intelligence (ITSI)
    BI Standard Reporting
    Comparison of BI Standard Reporting features of IBM Cognos Analytics and Splunk IT Service Intelligence (ITSI)
    Feature
    IBM Cognos Analytics
    7.7
    138 Ratings
    6% below category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Pixel Perfect reports7.6129 Ratings00 Ratings
    Customizable dashboards8.0136 Ratings00 Ratings
    Report Formatting Templates7.5131 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of IBM Cognos Analytics and Splunk IT Service Intelligence (ITSI)
    Feature
    IBM Cognos Analytics
    7.9
    138 Ratings
    1% below category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Drill-down analysis7.4136 Ratings00 Ratings
    Formatting capabilities8.3139 Ratings00 Ratings
    Integration with R or other statistical packages7.397 Ratings00 Ratings
    Report sharing and collaboration8.6133 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of IBM Cognos Analytics and Splunk IT Service Intelligence (ITSI)
    Feature
    IBM Cognos Analytics
    9.2
    136 Ratings
    11% above category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Publish to Web9.836 Ratings00 Ratings
    Publish to PDF8.2132 Ratings00 Ratings
    Report Versioning9.833 Ratings00 Ratings
    Report Delivery Scheduling8.2134 Ratings00 Ratings
    Delivery to Remote Servers9.918 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of IBM Cognos Analytics and Splunk IT Service Intelligence (ITSI)
    Feature
    IBM Cognos Analytics
    7.4
    124 Ratings
    8% below category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.9121 Ratings00 Ratings
    Location Analytics / Geographic Visualization8.0114 Ratings00 Ratings
    Predictive Analytics6.7110 Ratings00 Ratings
    Pattern Recognition and Data Mining6.947 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of IBM Cognos Analytics and Splunk IT Service Intelligence (ITSI)
    Feature
    IBM Cognos Analytics
    7.8
    130 Ratings
    8% below category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Multi-User Support (named login)7.5129 Ratings00 Ratings
    Role-Based Security Model7.5127 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)7.4127 Ratings00 Ratings
    Report-Level Access Control8.257 Ratings00 Ratings
    Single Sign-On (SSO)8.6111 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of IBM Cognos Analytics and Splunk IT Service Intelligence (ITSI)
    Feature
    IBM Cognos Analytics
    6.4
    109 Ratings
    19% below category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Responsive Design for Web Access6.8104 Ratings00 Ratings
    Mobile Application6.390 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile6.696 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of IBM Cognos Analytics and Splunk IT Service Intelligence (ITSI)
    Feature
    IBM Cognos Analytics
    9.2
    87 Ratings
    17% above category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    REST API7.683 Ratings00 Ratings
    Javascript API7.779 Ratings00 Ratings
    iFrames9.912 Ratings00 Ratings
    Java API10.013 Ratings00 Ratings
    Themeable User Interface (UI)9.915 Ratings00 Ratings
    Customizable Platform (Open Source)9.99 Ratings00 Ratings
    Best Alternatives
    IBM Cognos AnalyticsSplunk IT Service Intelligence (ITSI)
    Small Businesses
    Cyfe
    Score4 out of 10
    No answers on this topic
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    No answers on this topic
    Enterprises
    Sisense
    Score6.9 out of 10
    DX Spectrum
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Cognos AnalyticsSplunk IT Service Intelligence (ITSI)
    Likelihood to Recommend
    8.0
    (158 ratings)
    10.0
    (28 ratings)
    Likelihood to Renew
    8.4
    (31 ratings)
    8.2
    (2 ratings)
    Usability
    7.3
    (10 ratings)
    10.0
    (1 ratings)
    Availability
    8.6
    (4 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (9 ratings)
    8.9
    (2 ratings)
    In-Person Training
    8.7
    (4 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.0
    (7 ratings)
    -
    (0 ratings)
    Configurability
    7.0
    (3 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    8.6
    (40 ratings)
    -
    (0 ratings)
    Data Sources
    8.3
    (40 ratings)
    -
    (0 ratings)
    Ease of integration
    5.5
    (6 ratings)
    -
    (0 ratings)
    Product Scalability
    6.4
    (5 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Cognos AnalyticsSplunk IT Service Intelligence (ITSI)
    Likelihood to Recommend
    IBM
    For Transaction monitoring, we build reports for executive management, providing insights into the number of alerts, the types or categories of detection scenarios, the risk profile, and a snapshot of high- or urgent-priority cases to be reported to AUSTRAC. Congos helps to build the report by ingesting alert data exported from SAS datasets. It joins with other data from Teradata and Customer Hub (Oracle).
    Incentivized
    Read full review
    Cisco
    Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
    Read full review
    Pros
    IBM
    • Enterprise reporting - Create, customise, and run reports on sales trends, consumer sentiment, etc.
    • Dashboard creation and data exploration & analysis - Using drag and drop feature to create ad-hoc visualisation. Additionally, using AI powered natural language query feature for data analysis and dashboard input (formation of pie, bar, line charts). It's useful for no-technical person to put queries around the spreadsheet data to get quick answers.
    • Building insights for accurate decision making - Package reports with data backed insights for stakeholders in pdf, and Excel format to support business ad-hoc cases, forecasting and strategic recommendations on relevant asks.
    Incentivized
    Read full review
    Cisco
    • Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way.
    • Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards.
    • Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk.
    Incentivized
    Read full review
    Cons
    IBM
    • IBM Cognos Analytics enables customer data segmentation, which is essential for marketing, improving and streamlining purchasing behavior and preferences. This helps companies create more targeted and effective marketing campaigns.
    • Our clients Through data analysis, we can identify and observe trends in the behavior of other clients, allowing us to anticipate needs and adjust strategies to avoid consequences.
    Incentivized
    Read full review
    Cisco
    • ITSI really needs a robust splunk log ingestion infrastructure at its core
    • ITSI requires a great engineering team to build out the automated discovery and topology
    • Unless you use an API to build the topology, the view can quickly become static
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    For an existing solution, renewing licenses does provide a good return on investment. Additionally, while rolling out scorecards and dashboards with little adhoc capabilities, to end users, cognos is very easily scalable. It also allows to create a solution that has a mix of OLAP and relational data-sources, which is a limitation with other tools. Synchronizing with existing security setup is easy too.
    Read full review
    Cisco
    We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
    Read full review
    Usability
    IBM
    We have a strong user base (3500 users) that are highly utilizing this tool. Basic users are able to consume content within the applied security model. We have a set of advanced users that really push the limits of Cognos with Report and Query Studio. These users have created a lot of personal content and stored it in 'My Reports'. Users enjoy this flexibility.
    Read full review
    Cisco
    Splunk IT Service Intelligence (ITSI) is a platform with extended functionality and provides various functionalities which can be utilized to improve the efficiency and accuracy in analyzing the data and detecting the attacks.
    Read full review
    Reliability and Availability
    IBM
    Reports can typically be viewed through any browser that can access the server, so the availability is ultimately up to what the company utilizing it is comfortable with allowing, though report development tends to be more picky about browsers and settings as mentioned above. It also has an optional iPad app and general mobile browsing support, but dashboards lack the mobile compatibility. What keeps it from getting a higher score is the desktop tools that are vital to the development process. The compatibility with only Windows when the server has a wide range of compatibility can be a real sore point for a company that outfits its employees exclusively with Mac or Linux machines. Of course, if they are planning on outsourcing the development anyways, it's a rather moot point
    Read full review
    Cisco
    No answers on this topic
    Performance
    IBM
    Overall no major complaints but it doesn't handle DMR (Dimensionally Modeled for Relational) very well. DMR modelling is a capability that IBM Cognos Framework Manager provides allowing you to specify dimensional information for relational metadata and allows for OLAP-style queries. However, the capability is not very efficient and, for example, if I'm using only 2 columns on a 20-column model, the software is not smart enough to exclude 18 columns and the query side gets progressively larger and larger until it's effectively unusable.
    Read full review
    Cisco
    No answers on this topic
    Support Rating
    IBM
    Why is their web application not working as fast as you think it should? They never know, and it is always a a bunch of shots in the dark to find out. Trying to download software from them is like trying to find a book at the library before computers were invented.
    Incentivized
    Read full review
    Cisco
    During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
    Read full review
    In-Person Training
    IBM
    Onsite training provided by IBM Cognos was effective and as expected. They did not perform training with our data which was a bit difficult for our end-users.
    Read full review
    Cisco
    No answers on this topic
    Online Training
    IBM
    The online courses they offer are thorough and presented in such a way that someone who isn't already familiar with the general design methodologies used in this field will be capable of making a good design. The training environments are provided as a fully self contained virtual machine with everything needed already to create the environments. We've had some persisting issues with the environments becoming unavailable, but support has been responsive when these issues arise and straightening them out for us
    Read full review
    Cisco
    No answers on this topic
    Implementation Rating
    IBM
    Make sure that any custom tables that you have, are built into your metadata packages. You can still access them via SQL queries in Cognos, but it is much easier to have them as a part of the available metadata packages.
    Read full review
    Cisco
    No answers on this topic
    Alternatives Considered
    IBM
    Power BI is stronger for quick ad-hoc analysis and dashboards, but IBM Cognos Analytics is better when consistency, precision, and mass distribution matter. Tableau is best for interactive analysis, while IBM Cognos Analytics is better for standardized, repeatable enterprise reporting. Sigma shines for customizable dashboards and drill-down analysis while IBM Cognos Analytics holds an edge in data discovery and visualization.
    Incentivized
    Read full review
    Cisco
    Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
    Incentivized
    Read full review
    Scalability
    IBM
    We rate IBM Cognos Analytics a 9 out of 10 for overall scalability. The platform handles large numbers of users, reports, and analytical workloads very reliably. We have experienced strong performance even in demanding enterprise environments with substantial data volumes. Its architecture provides sufficient flexibility to scale resources according to demand, making it well suited for large, business-critical deployments.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Return on Investment
    IBM
    • The platform can be pretty pricey.
    • Convoluted contracts and they fine you for any breach during audits.
    • Things are changed between releases without any warning and break.
    • It is second to none at being able to customize list and crosstab type reports.
    • You can easily set up a report to be emailed out every day and even have it export the report to a shared folder.
    • On-prem environments can be scaled up pretty much as much as you would like.
    Incentivized
    Read full review
    Cisco
    • Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages.
    • Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently.
    • Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue.
    Read full review
    ScreenShots

    IBM Cognos Analytics Screenshots

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