IBM Sterling Configure, Price, Quote vs. KeepSolid Sign

Were it not for the fact that IBM CPQ lacks mobile and tablet applications, I would have recommended it 100%. However, I still have that 99% recommendation rate since this solution has saved us a lot by allowing us to close more sales within a short period by creating a channel where we collaborate with customers by offering coupons, sending price lists and orders.

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I think this is a great application, and I would recommend it. The advantage of this application is that it can be used on any kind of device and any OS, so you don't need to worry about compatibility issues.

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• Firstly, IBM CPQ makes it easy for customers to make rapid products purchases through configuration, pricing and ordering processes.
• Centralizing selling procedure in one platform by communicating products pricing to clients.
• Improving ROI by attracting customers when discounts are introduced on products as well as offering coupons.

• Easy to use interface
• Quick signing
• Good security (so far)

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• Unfortunately, IBM CPQ does not have on-premises applications to use while not connected to the internet. This is no more a challenge since we have a robust WIFI connection in our organization premises.

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• I would like to see a way to have a waver that I can just have an overall generic link to, this way new guests at the circus school, just needs to go to one URL, fill in a waiver, and it will save it for them. *** this can remove the step of me having to enter their name and send it to them and save me time.
• It was not very clear at first how to send contracts.
• It was not very clear at first, how to edit and change contracts on line.

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Timely and courteous response time from IBM Support any time there was a request that needed to be made.

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There are tons of Configure, Price and Quote software, but I have not used a lot of them. However, unlike IBM CPQ, HubSpot Sales Hub isn’t operated in compliance with any ISO standards and secured in a data center making it easy to leak customer sensitive data such as payment details.

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The thing is, DocuSign is surely the better performing product for now. But if for the same price you get unlimited sends with KeepSolid Sign (or significant savings with a team) then KeepSolid Sign, with all the work it needs to do is my tool of choice. Again, I can't speak for a team setting, I'm the only one who uses it, but I like it, as it works just fine for me.

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• Reporting analytics help us to transform static data into real-time insights that enable us to determine company financial standing.
• Data recovery and backup have maintained and governed vital organization data from catastrophes.
• Pricing, configuration, and quotation procedures enables us to automate selling channel that help customers make rapid informed decisions.

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• Timely turn over for clients
• Easy to save
• Upload and download speeds have been good.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info