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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Digital Commerce

    Score9 out of 10
    N/AIBM Digital Commerce is an e-commerce platform that is designed to deliver omni-channel shopping experiences, including mobile, social, and in-store. In June 2019, IBM Digital Commerce was acquired by HCL Technologies.N/A

    QuoteWerks

    Score9.7 out of 10
    N/AQuoteWerks is specialized Configuration Pricing Quoting (CPQ) software that can be used in every industry to create sales quotes and proposals. The vendor’s value proposition is that rather than relying on Microsoft Word or Excel to create quotes, users can benefit from a tool that is specialized for the task of creating quotes and proposals. QuoteWerks integrates with the user's existing CRM software and distributors. With QuoteWerks users can also submit orders…

    $15

    per user/per month

    Pricing
    IBM Digital CommerceQuoteWerks
    Editions & Modules
    No answers on this topic
    QuoteWerks Standard Edition
    $15
    per user/per month
    QuoteWerks Professional Edition
    $20
    per user/per month
    QuoteWerks Corporate Edition
    $29
    per user/per month
    Offerings
    Pricing Offerings
    IBM Digital CommerceQuoteWerks
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—The QuoteWerks license count is based on concurrent usage so while you may have 5 users using it, you may only need to purchase 2 licenses. The QuoteValet license count is based on daily maximum number of unique users. In addition to monthly and annual subscriptions, one-time, up-front purchasing options for edition and realtime licenses are available which include volume pricing discounts. Invest up-front and pay minor maintenance fees annually. Please contact QuoteWerks Sales at sales@quotewerks.com or 407-248-1481 to answer any questions or to obtain a personalized quote.
    More Pricing Information
    Community Pulse
    IBM Digital CommerceQuoteWerks
    Considered Both Products
    IBM
    No answer on this topic
    Aspire Technologies, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    13 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    IBM Digital CommerceQuoteWerks
    Online Storefront
    Comparison of Online Storefront features of IBM Digital Commerce and QuoteWerks
    Feature
    IBM Digital Commerce
    7.6
    3 Ratings
    3% below category average
    QuoteWerks
    -
    Ratings
    Product catalog & listings8.03 Ratings00 Ratings
    Product management8.03 Ratings00 Ratings
    Bulk product upload8.03 Ratings00 Ratings
    Branding8.03 Ratings00 Ratings
    Mobile storefront8.03 Ratings00 Ratings
    Product variations8.03 Ratings00 Ratings
    Website integration8.03 Ratings00 Ratings
    Visual customization8.03 Ratings00 Ratings
    CMS4.02 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of IBM Digital Commerce and QuoteWerks
    Feature
    IBM Digital Commerce
    6.0
    3 Ratings
    24% below category average
    QuoteWerks
    -
    Ratings
    Abandoned cart recovery6.02 Ratings00 Ratings
    Checkout user experience6.03 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of IBM Digital Commerce and QuoteWerks
    Feature
    IBM Digital Commerce
    6.0
    3 Ratings
    33% below category average
    QuoteWerks
    -
    Ratings
    eCommerce security6.03 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of IBM Digital Commerce and QuoteWerks
    Feature
    IBM Digital Commerce
    7.0
    3 Ratings
    9% below category average
    QuoteWerks
    -
    Ratings
    Promotions & discounts7.03 Ratings00 Ratings
    Personalized recommendations7.03 Ratings00 Ratings
    SEO7.03 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of IBM Digital Commerce and QuoteWerks
    Feature
    IBM Digital Commerce
    6.2
    3 Ratings
    26% below category average
    QuoteWerks
    -
    Ratings
    Multi-site management8.03 Ratings00 Ratings
    Order processing5.03 Ratings00 Ratings
    Inventory management6.03 Ratings00 Ratings
    Shipping6.03 Ratings00 Ratings
    Custom functionality6.03 Ratings00 Ratings
    CPQ
    Comparison of CPQ features of IBM Digital Commerce and QuoteWerks
    Feature
    IBM Digital Commerce
    -
    Ratings
    QuoteWerks
    9.1
    33 Ratings
    4% above category average
    Quote sharing/sending00 Ratings8.033 Ratings
    Product configuration00 Ratings10.032 Ratings
    Configuration options00 Ratings10.033 Ratings
    Pricing rules00 Ratings9.026 Ratings
    Price adjustment00 Ratings9.532 Ratings
    Purchase history and open contracts00 Ratings10.028 Ratings
    Guided selling/Sales portal00 Ratings9.021 Ratings
    CPQ reporting & analytics00 Ratings8.521 Ratings
    CPQ-CRM integration00 Ratings8.627 Ratings
    Attachments to quotes00 Ratings9.031 Ratings
    Order capturing00 Ratings9.013 Ratings
    Best Alternatives
    IBM Digital CommerceQuoteWerks
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    ConnectWise CPQ
    Score9.1 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Conga Advantage CPQ
    Score8.9 out of 10
    Enterprises
    Adobe Commerce
    Score8.1 out of 10
    Agentforce Revenue Management
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Digital CommerceQuoteWerks
    Likelihood to Recommend
    9.0
    (5 ratings)
    10.0
    (49 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    10.0
    (21 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (10 ratings)
    Availability
    -
    (0 ratings)
    6.0
    (5 ratings)
    Performance
    -
    (0 ratings)
    6.0
    (5 ratings)
    Support Rating
    8.0
    (1 ratings)
    8.9
    (9 ratings)
    In-Person Training
    -
    (0 ratings)
    5.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    6.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (6 ratings)
    Configurability
    -
    (0 ratings)
    9.7
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.8
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.9
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.9
    (2 ratings)
    User Testimonials
    IBM Digital CommerceQuoteWerks
    Likelihood to Recommend
    IBM
    I think WebSphere Commerce is well suited for customers looking to sell products online that need robustness and scalability as a priority. It provides a complete order cycle out of the box, or you can integrate with your existing order fulfillment. Online shopping models like digital subscriptions or a marketplace are not well suited as it requires a lot of customization
    Incentivized
    Read full review
    Aspire Technologies, Inc.
    The sales department is satisfied with QuoteWerks and this generates satisfaction throughout the company. The main recommendation is to use the free trial first in order to know what the goals of each company are according to their size and futuristic vision. QuoteWerks opening easy and robust integration with our CRMs, this also improves workflow. It works as an electronic signature that has improved working time and in general the relationship with our clients because we no longer have to ask the client to print the document and then sign it.
    Incentivized
    Read full review
    Pros
    IBM
    • Websphere commerce provides efficient contract based pricing. Contract based pricing greatly helps in handling prices for different business
    • Catalog filtering is one other strength of websphere commerce, as it helps to filter the show only those products that the customer is entitled to
    • Extended site model is one other strength of WCS as it greatly helps in having multiple e-commerce sites for different demographics, for branding etc
    Incentivized
    Read full review
    Aspire Technologies, Inc.
    • It offers a robust API Integration with Connectwise Manage as well as several other CRM and accounting packages.
    • It offers a robust templating system that has allowed us to remove large amounts of manual labor from our quoting system.
    • It allows you to integrate rate sheets from your leasing partners for easy leasing options.
    Incentivized
    Read full review
    Cons
    IBM
    • The e-Marketing spots contain content associated with marketing activities to target customer segment - needs some improvement. The algorithm to set up the priority of each of the Web Activity with in eMarketing spot is little bit confusing.
    • The catalog load can be simplified.
    • WebSphere Commerce is a huge application - someone needs to spend at least 5-6 years to learn about the whole application.
    Incentivized
    Read full review
    Aspire Technologies, Inc.
    • QuoteWerks can be a little clunky at times, but overall is easy to use.
    • QuoteWerks could be a little more visibly attractive, but it gets the job completed.
    • QuoteWerks Has added a couple of features that I would rather not see there - a view of all of the open quotes for a customer just muddies up the screen and it asks you if you want to save a quote at the most inopportune times.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.
    Incentivized
    Read full review
    Aspire Technologies, Inc.
    We will renew because QuoteWerks has all the capabilities we require for our business processes and our reps like it. The support is top notch and the pricing model saves us considerable money over SaaS models. I also feel confident that Aspire Technologies will continue to improve and add features
    Incentivized
    Read full review
    Usability
    IBM
    No answers on this topic
    Aspire Technologies, Inc.
    In my experience, QuoteWerks is incredibly easy to get started with and very intuitive to putting together your first quote. It also has a depth of features that has not only allowed us to enhance our own internal quote / order / invoice production, but also implemented into other businesses has increased their quote production significantly.
    Read full review
    Reliability and Availability
    IBM
    No answers on this topic
    Aspire Technologies, Inc.
    QuoteWerks is a very stable, robust solution. In my experience: bugs in the software are rare; any crashes or system failures are usually due to other infrastructure issues rather than the software itself, i.e. a problem with the network or server, an issue with a.n.other piece of software on the User's workstation that has a knock-on effect on QuoteWerks.
    Read full review
    Performance
    IBM
    No answers on this topic
    Aspire Technologies, Inc.
    Once set up and running, and particularly when running the more reliable, faster Corporate edition rehosted to SQL Server, then QuoteWerks performs very well. The only reason for the slight mark down here is that QuoteWerks is very sensetive to having a database connection. If there is an issue whereby the connection to the server is lost (network glitch for example) then whereas Outlook (or a.n.other piece of software) might just wait and poll in 30 seconds time, QuoteWerks will crash and potentially a User lose all changes to the document(s) that they were working on.
    Read full review
    Support Rating
    IBM
    No answers on this topic
    Aspire Technologies, Inc.
    Quotewerks Support and the UK Distributor here have always been responsive to our requests and in particular helped us out when we need some new functionality which then got added in the next build...this really impressed me and showed that where case was made, they readily embraced it and the new build was completed within 60 days.
    Read full review
    In-Person Training
    IBM
    No answers on this topic
    Aspire Technologies, Inc.
    There is in-person training offered in Orlando, but our company did not want to spend the money.
    Incentivized
    Read full review
    Online Training
    IBM
    No answers on this topic
    Aspire Technologies, Inc.
    Originally it was weak, but they have really stepped up.
    Incentivized
    Read full review
    Implementation Rating
    IBM
    No answers on this topic
    Aspire Technologies, Inc.
    I do not have any key insights on the implementation so I cannot provide any valuable information here. I do know, however, that the process went well when we switched from a old platform to a new hyperconverged solution to host Quotewerks. It seemed to be a quick process and our engineer was able to do so almost seamlessly.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    IBM Digital Commerce was a lot more customizable and had a good engine for us to make enhancements. We were not locked down to certain integrations and we were able to utilize a lot of the features outside of the box vs using a prescribed set of features and functionality that other tools would force us to use
    Incentivized
    Read full review
    Aspire Technologies, Inc.
    Both this software were similar in what they do and pricing, however, the QuoteWork software in my opinion does a better job recording and tracking communications between personnel and clients. QuoteWerks also gives a lot of data that might seem like overkill, but having too much information is better than too little.
    Incentivized
    Read full review
    Scalability
    IBM
    No answers on this topic
    Aspire Technologies, Inc.
    We've implemented QuoteWerks in both micro ("one man band") businesses as well as much larger organisations. With QuoteWerks Corporate editions option to host the backend database on SQL Server (a very powerful and scaleable database platform) it's possible to work effectively with QuoteWerks in an organisation with many 100 Users. The flexibility of the product also lends itself very well to evolving with a growing business and having various individual user configurations to help them work best with the software in their individual role in the organisation.
    Read full review
    Return on Investment
    IBM
    • For our clients in the apparel industry, the flexibility that WCS provides to scale up really helped their online business to grow tremendously.
    • Our client in the restaurant industry can't quite leverage what WCS has to offer though as it doesn't really fit their shopping model.
    • Another positive impact is that it allows our clients to streamline their commerce system in interacting with their backend.
    Incentivized
    Read full review
    Aspire Technologies, Inc.
    • QuoteWerks definitely allows us to be more responsive to our clients purchasing and planning requirements.
    • QuoteWerks ease of use and more structured sales quoting process makes it easier to bring new staff on-board and maintain better consistency to our sales quoting approach.
    Read full review
    ScreenShots

    QuoteWerks Screenshots

    Screenshot of An example of a QuoteWerks Proposal