IBM FileNet Content Manager vs. Microsoft SharePoint

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM FileNet Content Manager
Score 9.5 out of 10
N/A
IBM FileNet Content Manager is a cloud-native content services solution to manage, share and collaborate on content to save employees’ time and improve customer experiences. This ECM solution includes functionality for document management, business process management, case management, content analytics, imaging, records management, and information governance. The IBM FileNet Content Manager content management solution provides the foundation for IBM Cloud Pak® for Business Automation. It uses AI…N/A
SharePoint
Score 7.6 out of 10
N/A
Microsoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.
$5
Per User Per Month
Pricing
IBM FileNet Content ManagerMicrosoft SharePoint
Editions & Modules
No answers on this topic
Plan 1
$5.00
Per User Per Month
Plan 2
$10.00
Per User Per Month
Office 365 E3
$20.00
Per User Per Month
Offerings
Pricing Offerings
IBM FileNet Content ManagerSharePoint
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM FileNet Content ManagerMicrosoft SharePoint
Considered Both Products
IBM FileNet Content Manager
Chose IBM FileNet Content Manager
IBM FileNet Content Manager unlike other similar products, it has advanced security features like ACLs and digital signatures that help our organization protect our content from unauthorized access. It is highly scalable as it can handle large volumes of content and users. It …
Chose IBM FileNet Content Manager
We selected IBM FileNet Content Manager because it is metadata centric product and very easy to use and manage it. Developing the taxonomy structure is really simple and straight forward.

SharePoint

No answer on this topic

Features
IBM FileNet Content ManagerMicrosoft SharePoint
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
IBM FileNet Content Manager
7.9
22 Ratings
2% below category average
Microsoft SharePoint
-
Ratings
Content capture & imaging8.418 Ratings00 Ratings
File sync, storage & archiving8.620 Ratings00 Ratings
Document management8.422 Ratings00 Ratings
Records management7.320 Ratings00 Ratings
Content search & retrieval8.220 Ratings00 Ratings
Enterprise content collaboration8.022 Ratings00 Ratings
Content publishing & creation8.719 Ratings00 Ratings
Security, risk management & information governance7.821 Ratings00 Ratings
Contract lifecycle management7.917 Ratings00 Ratings
Automated workflows6.618 Ratings00 Ratings
Artificial intelligence8.115 Ratings00 Ratings
Mobile support6.614 Ratings00 Ratings
Integration8.420 Ratings00 Ratings
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IBM FileNet Content ManagerMicrosoft SharePoint
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Score 9.0 out of 10
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User Ratings
IBM FileNet Content ManagerMicrosoft SharePoint
Likelihood to Recommend
8.2
(22 ratings)
7.6
(204 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(21 ratings)
Usability
-
(0 ratings)
8.2
(17 ratings)
Support Rating
6.0
(1 ratings)
8.6
(11 ratings)
In-Person Training
-
(0 ratings)
4.5
(1 ratings)
Online Training
-
(0 ratings)
6.4
(1 ratings)
Implementation Rating
-
(0 ratings)
6.0
(4 ratings)
Ease of integration
5.2
(16 ratings)
-
(0 ratings)
User Testimonials
IBM FileNet Content ManagerMicrosoft SharePoint
Likelihood to Recommend
IBM
Well Suited Scenarios: Regulatory Compliance: IBM FileNet Content Manager is ideal for industries with strict regulatory requirements, such as healthcare and finance. It helps organizations securely manage and retain documents, ensuring compliance with data retention policies. Enterprise Document Management: Large organizations that deal with extensive document volumes benefit from FileNet's document capture, indexing, and search capabilities. It simplifies document management across departments. Less Appropriate Scenarios: Small Businesses: For small businesses with limited document management needs, FileNet may be overly complex and expensive. Simpler, more cost-effective solutions may be a better fit.Simple Document Storage: Organizations primarily seeking basic cloud-based document storage without extensive workflow automation or compliance requirements might find FileNet's capabilities excessive for their needs.
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Microsoft
SharePoint Document Management excels as a central repository for storing, organising, and retrieving documents. It supports version control, metadata tagging, secure access, and integration with tools like Power Automate. At our organisation, it's used for managing contracts, policies, and supplier documents. SharePoint Workflow Automation integrates with Power Automate to streamline approvals, gather feedback, and automate recurring tasks. This reduces reliance on email chains and manual trackers.
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Pros
IBM
  • Detailed Audit trials for all document interactions.
  • As our organization grows, so does our data volume, IBM FileNet Content Manager seamlessly scales to accommodate this growth.
  • The search capabilities are powerful and we can quickly find information just by typing a name.
  • The version control feature ensures that every change, edit, or contribution is tracked and documented.
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Microsoft
  • Making collaboration easier via a better connection between accounts. You can share anything from a file to events with just a couple of clicks.
  • All services are connected and switching between services is a breeze[.]
  • Solutions to the majority of everyday business problems.
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Cons
IBM
  • IBM FileNet Content Manager's interface is complex and difficult to navigate for some users. IBM should consider improving the user interface to make it more easier and intuitive.
  • IBM FileNet Content Manager may be difficult to integrate with other applications and systems. IBM should consider improving its integration capabilities to ease connectivity with other systems.
  • The wide range of customization make it challenging for users to configure the software to find find their specific needs. IBM should simplify the customization process to make it easier for users.
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Microsoft
  • Windows Explorer users have some difficulty having to constantly UPLOAD / DOWNLOAD files. Specifically on the DOWNLOAD when they are used to Drag & Drop in & out of LOCAL folders via Window's explorer.
  • Microsoft SharePoint supports multiple "library" types. When implementing our "image" library the search function is done via "tags" and boolean logic. This is challenging to most end users. I'd like our users to be able to search our Microsoft SharePoint image library without having to enter KEYWORD or other BOOLEAN logic.
  • Microsoft SharePoint can also be an internal website for each department or company wide communication tool but I believe these features are geared for much larger organizations. Since we are a SMB we really aren't using these features. So maybe something more useful to SMBs would be nice.
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Likelihood to Renew
IBM
No answers on this topic
Microsoft
It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
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Usability
IBM
No answers on this topic
Microsoft
No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
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Support Rating
IBM
It's a great tool for our legacy system however the implementation, management time and lack of a niche provided by IBM makes it a difficult tool to recommend in a fast-paced market.
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Microsoft
Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
  • Quick turnaround time for issues
  • A range of support services
  • Access to a network of resources
  • Escalation of issues
  • Ongoing development and commitment to produce enhancement
The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
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In-Person Training
IBM
No answers on this topic
Microsoft
The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
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Online Training
IBM
No answers on this topic
Microsoft
I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
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Implementation Rating
IBM
No answers on this topic
Microsoft
Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
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Alternatives Considered
IBM
IBM FileNet Content Manager is a much superior product compared to anything in the market, IBM AI is really great and the ability to automate is really awesome. We also use other IBM products such as RPA and it integrates seamlessly. Compliance is really the USP of IBM FileNet Content Manager
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Microsoft
The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities.
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Return on Investment
IBM
  • It really streamline the business processes and reduced the overall approval time across the department.
  • Search for Document is really accurate and easy to search the specific documents.
  • Manage the content is easy
  • Also allow to add non documents related objects
  • API,s are well structured and documented
  • Content Navigator is simple to use
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Microsoft
  • A timesheet application isn't necessary, and the company saves money on internal Web development because it doesn't need to purchase one.
  • As part of a larger Microsoft bundle, the company saves money by reducing document and storage costs and increasing productivity.
  • The company saves money by eliminating the need for face-to-face meetings and increasing project productivity and maintainability.
  • The practical application and integration and a safe and convenient way to store files contribute to a high return on investment.
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ScreenShots

IBM FileNet Content Manager Screenshots

Screenshot of Editing in Microsoft Word - Collaboration in real time using Microsoft Office for the web.Screenshot of External file sharing - Securely share with external users.Screenshot of Annotation and redaction - Features an advanced viewer used to create annotations and apply redactions to content.