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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Maximo Real Estate and Facilities

    Score9 out of 10
    N/AIBM Maximo Real Estate and Facilities (formerly Tririga) is an integrated workplace management system (IWMS) supporting facilities management, real estate portfolio management, space management, and environmental / energy management.N/A

    SurveyMonkey

    Score8.1 out of 10
    N/ASurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.

    $99

    per month

    Pricing
    IBM Maximo Real Estate and FacilitiesSurveyMonkey
    Editions & Modules
    No answers on this topic
    Team Advantage
    $25
    per month (billed annually) per user (starting at 3 users)
    Team Premier
    $75
    per month (billed annually) per user (starting at 3 users)
    Standard Monthly
    $99
    per month
    Individual Plan - Advantage Annual
    $468
    per year
    Individual Plan - Premier Annual
    $1,428
    per year
    Offerings
    Pricing Offerings
    IBM Maximo Real Estate and FacilitiesSurveyMonkey
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM Maximo Real Estate and FacilitiesSurveyMonkey
    Considered Both Products
    IBM
    No answer on this topic
    SurveyMonkey, Inc
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    79%
    Would buy again
    34 Answers
    Delivers good value for the price
    No answers on this topic
    81%
    Delivers good value for the price
    30 Answers
    Happy with the feature set
    No answers on this topic
    84%
    Happy with the feature set
    36 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    80%
    Lived up to sales and marketing promises
    28 Answers
    Implementation went as expected
    No answers on this topic
    86%
    Implementation went as expected
    31 Answers
    Features
    IBM Maximo Real Estate and FacilitiesSurveyMonkey
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of IBM Maximo Real Estate and Facilities and SurveyMonkey
    Feature
    IBM Maximo Real Estate and Facilities
    -
    Ratings
    SurveyMonkey
    7.2
    76 Ratings
    11% below category average
    Survey templates00 Ratings8.075 Ratings
    Themes00 Ratings7.367 Ratings
    Custom logo/branding00 Ratings6.367 Ratings
    Survey Content
    Comparison of Survey Content features of IBM Maximo Real Estate and Facilities and SurveyMonkey
    Feature
    IBM Maximo Real Estate and Facilities
    -
    Ratings
    SurveyMonkey
    7.6
    78 Ratings
    11% below category average
    Changes to live survey00 Ratings7.062 Ratings
    Question design help00 Ratings6.872 Ratings
    Multiple question types00 Ratings9.078 Ratings
    Survey Logic
    Comparison of Survey Logic features of IBM Maximo Real Estate and Facilities and SurveyMonkey
    Feature
    IBM Maximo Real Estate and Facilities
    -
    Ratings
    SurveyMonkey
    7.3
    72 Ratings
    14% below category average
    Survey logic flexibility00 Ratings7.372 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of IBM Maximo Real Estate and Facilities and SurveyMonkey
    Feature
    IBM Maximo Real Estate and Facilities
    -
    Ratings
    SurveyMonkey
    7.1
    78 Ratings
    13% below category average
    Response tracking00 Ratings7.577 Ratings
    Data export00 Ratings6.374 Ratings
    Standard reports00 Ratings8.077 Ratings
    Custom reports00 Ratings6.864 Ratings
    Analytics00 Ratings7.065 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of IBM Maximo Real Estate and Facilities and SurveyMonkey
    Feature
    IBM Maximo Real Estate and Facilities
    -
    Ratings
    SurveyMonkey
    8.3
    67 Ratings
    4% below category average
    Access controls00 Ratings8.067 Ratings
    Compliance00 Ratings8.558 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of IBM Maximo Real Estate and Facilities and SurveyMonkey
    Feature
    IBM Maximo Real Estate and Facilities
    -
    Ratings
    SurveyMonkey
    7.5
    48 Ratings
    7% below category average
    Vendor-offered crowdsourcing00 Ratings7.332 Ratings
    Respondent restrictions00 Ratings7.846 Ratings
    Best Alternatives
    IBM Maximo Real Estate and FacilitiesSurveyMonkey
    Small Businesses
    No answers on this topic
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    No answers on this topic
    Qualaroo
    Score7 out of 10
    Enterprises
    No answers on this topic
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Maximo Real Estate and FacilitiesSurveyMonkey
    Likelihood to Recommend
    10.0
    (3 ratings)
    8.7
    (111 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (26 ratings)
    Usability
    8.0
    (1 ratings)
    9.0
    (41 ratings)
    Availability
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    6.0
    (1 ratings)
    Support Rating
    7.0
    (1 ratings)
    9.4
    (35 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    10.0
    (2 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Maximo Real Estate and FacilitiesSurveyMonkey
    Likelihood to Recommend
    IBM
    It is great for organizations who have complex data or large amounts of data. For an organization that has small amounts of data or very simple processes TRIRIGA might be too much. It can handle small data and processes but the costs of implementing and supporting might be greater than the reward that would be provided. It also has a lot of room to grow. You can utilize existing forms and business objects or you can custom build new ones to fit business needs.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    SurveyMonkey is well suited for external, professional, client-facing forms and complex question types. I've tried generating forms on HubSpot, and it's not nearly as intuitive or clean-looking, and not all question types are supported (e.g. Likert scales). For quick, internal forms that don't need to be as pretty or professional, I find that Google Forms is the quickest and easiest to pull together, especially since it has a single, universal respondent link. If I wanted to embed a link in a mass email, SurveyMonkey doesn't allow multiple respondents to use the same link on my plan.
    Incentivized
    Read full review
    Pros
    IBM
    • Diverse categories of requests available
    • Ability to be as descriptive as possible without character limit
    • Ease of mass resource assignment for tasks
    • Ease of mass maintenance task/request printing work orders
    • Clean site layout that is easy to navigate
    Incentivized
    Read full review
    SurveyMonkey, Inc
    • Keeps identifiable information anonymous.
    • Being able to close the survey at a set time without having to remember to do so.
    • Takes the guess work out of response collecting.
    • Makes it easy to categorize responses within the same survey. Being able to add tags to open-ended questions makes it easy for us to identify patterns in responses.
    • An array of survey options and questions.
    • An all around great product that meets multiple needs.
    • Can have multiple collectors for the same survey to included manual input.
    Read full review
    Cons
    IBM
    • In order to get into the back end and manage spaces, there are too many "clicks" and pop up boxes to get to the area that is needed, which causes delays and confusions.
    • It can be a bit slow when processing requests, pulling up maps.
    • Trigia holds a lot of information, which is good but it could be easier to get to at times.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    • I would like to have more customizable options for branding it to our hospital colors. Some survey options allow you to enter html color codes. SurveyMonkey allows you to change colors and you have to pick from selected options.
    • Embedding the surveys into a webpage, like WordPress is not as seamless as other services.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    No answers on this topic
    SurveyMonkey, Inc
    Compared to other competitors in the market (including a few I've used internally), if you're looking for a survey application, this one does the job and it's quite inexpensive too. Considering the fact that it comes with a handy mobile application too (on iOS and Android), you also get flexibility thrown in the deal too.
    Read full review
    Usability
    IBM
    I give it this rating because it has more than one way to get to most forms but it can be hard to navigate if you don't know the terms TRIRIGA uses. Also being a new developer can bring up issues with not knowing exactly where certain things are found. The documentation doesn't help too much sometimes since the TRIRIGA community is pretty small.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    It does everything a survey software should do, and it does it very well. I can't speak for how well it would work for a business that was surveying tens of thousands of people - but for a small business of 50 employees with a couple of thousand clients, it does everything it needs to do.
    Incentivized
    Read full review
    Reliability and Availability
    IBM
    In the almost 7 months I have been working on my current project there has been exactly one unplanned outage. This was in the QA environment during data migration and was caused by a workflow that was circular and self referencing which caused the processing JAVA memory to spike, not resolve and then crash the server.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    No answers on this topic
    Performance
    IBM
    TRIRIGA does a good job of this, being a server based web application it is like other web based systems so it's not as fast as a client server application or a local system but it is very consistent across locations and for different roles and employees. This does allow consistent use no matter where people are located. It also does a fair job of notifying the user when it is loading with the spinning circle or hour glass. The reports can get fairly complex but native TRIRIGA reports perform well even when they are complex. They can be a little slow if they are fetching 100's of 1000's of rows but this doesn't take more than 10 or so seconds. I have yet to write a native report that takes more than 20 seconds and that 20 second report is getting data from 4 BO's and nets over 130K rows.
    Incentivized
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    SurveyMonkey, Inc
    still to many limitations for more complex surveys --skips, filtered questions, etc.
    Read full review
    Support Rating
    IBM
    The process does seem to take some time and has to go through a preset escalation process. IBM does a good job of communicating through the process, it just seems to take it's natural course.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    I've never had to contact the SurveyMonkey customer care team directly, but they have a pretty good library of help articles on their website. Everything from designing and executing your survey to account and billing questions. I never had a need for further support from Survey Monkey.
    Incentivized
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    Implementation Rating
    IBM
    Do research on the client processes and determine which modules need to be implemented and in which order they should be implemented in.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    Implementation not required.
    Read full review
    Alternatives Considered
    IBM
    Much faster web based program with more category options and ease of mass batch printing.
    Incentivized
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    SurveyMonkey, Inc
    SurveyMonkey is easier to customize and provides much more in depth analytics. SurveyMonkey also provides better templates providing us with a better presentation to our employees. SurveyMonkey also comes with a more trustworthy platform that ensures confidentiality, which is incredibly important to our employees and means we're getting more reliable results from the surveys.
    Incentivized
    Read full review
    Scalability
    IBM
    TRIRIGA can be split into many servers and is easily scaled over multiple environments. TRIRIGA is also capable of being implemented on multiple operating systems and a wide range of environments with different database management systems. This makes it easy for clients to choose since they can choose vendors they have previous relationships with or are required to use for various reasons.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    No answers on this topic
    Return on Investment
    IBM
    • It's a positive and works well with the business.
    • It doesn't "stand out" from competitors but has great potential if updates were establisthed.
    • The pros outweigh the cons when using Tririga.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    • The speed at which we can develop, program, execute and generate actual usable results provides significant value, particularly when we need fresh numbers to illustrate a point.
    • The fact that we can execute a research project so quickly means that new research is always a primary option when we're developing campaigns. That's a huge value proposition.
    Incentivized
    Read full review
    ScreenShots