Awesome Survey Tool!
March 27, 2023
Awesome Survey Tool!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with SurveyMonkey
We use SurveyMonkey to create and distribute various surveys to our employees to include feedback, DEI, exit questionnaires, etc. Prior to me using this software it was mainly used by our recruitment team, and I created surveys using MS Word. It was rather difficult to distribute surveys to our staff and collect the responses while ensuring identifiable information remained anonymous. We also struggled to get employees to take the time needed to complete them. Since acquiring SurveyMonkey, the process has been streamlined and it has made a world of difference even in the responses that we receive.
- Keeps identifiable information anonymous.
- Being able to close the survey at a set time without having to remember to do so.
- Takes the guess work out of response collecting.
- Makes it easy to categorize responses within the same survey. Being able to add tags to open-ended questions makes it easy for us to identify patterns in responses.
- An array of survey options and questions.
- An all around great product that meets multiple needs.
- Can have multiple collectors for the same survey to included manual input.
- Survey designs. I would like if it offered more options design wise.
- Can be difficult to navigate but easy to use for the most part.
- Has increased our survey responses dramatically.
- Provided our employees security in knowing their identities are protected when providing less than desirable feedback.
- Centralized collection of responses and data analysis which has reduced the creation of multiple reports and spreadsheets.
Outside of creating our own surveys, no other tools have been used outside of SurveyMonkey. I have heard of a few others but would not be able to provide an honest opinion due to my lack of experience working with them.
Do you think SurveyMonkey delivers good value for the price?
Yes
Are you happy with SurveyMonkey's feature set?
Yes
Did SurveyMonkey live up to sales and marketing promises?
Yes
Did implementation of SurveyMonkey go as expected?
Yes
Would you buy SurveyMonkey again?
Yes