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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Process Mining

    Score9.2 out of 10
    N/AIBM Process Mining is a solution that helps businesses of all sizes by improving visibility, efficiency, and compliance in business processes. IBM Process Mining creates a digital twin of an organization's processes by analyzing data from multiple systems. This creates a clear, real-time picture of how the organization's processes function, helping the user to identify inefficiencies and bottlenecks. With process intelligence assisted by AI, it delivers prescriptive recommendations that align…

    $4,250

    per month per installation

    Mendix

    Score7.1 out of 10
    Enterprise companies (1,001+ employees)
    Mendix is a low code platform-as-a-service offering with mobile and social extensions. Mendix was acquired by Siemens August 2018.

    $0

    Pricing
    IBM Process MiningMendix
    Editions & Modules
    IBM Process Mining via IBM Cloud Pak for Business Automation SaaS
    $4,250
    per month per installation
    IBM Process Mining for Cloud Paks On-Premises
    $33,110
    per year per installation
    IBM Process Mining Standalone SaaS
    $51,000
    per year per installation
    Free Edition
    $0
    Pro Edition
    1,250
    per month (billed annually)
    Enterprise Edition
    1,675
    per month (billed annually)
    Offerings
    Pricing Offerings
    IBM Process MiningMendix
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsUnlock process optimization with IBM Process Mining SaaS: 20GB of storage to manage your process data; 2 Business users and 1 Analyst user for seamless collaboration. Leverage IBM Process Mining On-Premises for full control and flexibility: 3 projects with up to 20 million events; 3 Business users and 1 Analyst user for efficient teamwork; 2 Task Mining Agents to uncover actionable insights from workflows.—
    More Pricing Information
    Community Pulse
    IBM Process MiningMendix
    Considered Both Products
    IBM
    No answer on this topic
    Siemens AG
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    43 Answers
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    41 Answers
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    43 Answers
    91%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    35 Answers
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    34 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    IBM Process MiningMendix
    Low-Code Development
    Comparison of Low-Code Development features of IBM Process Mining and Mendix
    Feature
    IBM Process Mining
    -
    Ratings
    Mendix
    9.0
    9 Ratings
    7% above category average
    Visual Modeling00 Ratings9.39 Ratings
    Drag-and-drop Interfaces00 Ratings8.99 Ratings
    Platform Security00 Ratings9.09 Ratings
    Platform User Management00 Ratings9.49 Ratings
    Reusability00 Ratings8.89 Ratings
    Platform Scalability00 Ratings8.99 Ratings
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    IBM Process MiningMendix
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    Score9.1 out of 10
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    User Ratings
    IBM Process MiningMendix
    Likelihood to Recommend
    9.3
    (43 ratings)
    9.0
    (66 ratings)
    Likelihood to Renew
    9.1
    (5 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    8.5
    (12 ratings)
    Support Rating
    8.8
    (40 ratings)
    7.8
    (14 ratings)
    User Testimonials
    IBM Process MiningMendix
    Likelihood to Recommend
    IBM
    at real time use I found is easy to use. if your algorithms is up to the point then you can extract a strong data accOrding to your strategy .which required for your R&D.and after using process Mining we converted passive clients into active and now were delivering them best service.
    Incentivized
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    Siemens AG
    Mendix excels in scenarios involving Business Process Automation, making it a strong choice for applications requiring workflow automation, including processes like request approvals, document management, and other business workflows.Conversely, Mendix may be less suitable for projects that demand highly customized solutions with extensive custom coding. Its primary focus on low-code development may not align well with the requirements of projects that heavily rely on intricate and specialized coding.
    Incentivized
    Read full review
    Pros
    IBM
    • I like that problems are detected before they become serious, it is a relief for us to have software with a great daily impact on our system.
    • This software identifies bottlenecks very quickly.
    • Real-time monitoring prevents future problems from occurring and is quickly fixed.
    • Professional technical support team attentive to our needs.
    Incentivized
    Read full review
    Siemens AG
    • We're able to really easily develop different views that are very specific to a customer's needs or customer's different types of user needs. So for example, the production managers can have a certain view that's relevant to them and then certain line managers can have views that are specific to them that allow them to run different scenarios which they define. So it allows us to easily build customized apps for each different type of user.
    Incentivized
    Read full review
    Cons
    IBM
    • It is not software with good scalability, I do not see improvements in its very advanced constants in its updates.
    • The central structure of this tool has made it difficult to use.
    • Everything works as it should when it is implemented for the development of new projects.
    Incentivized
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    Siemens AG
    • Earlier versions lacked in UI/Ux. This is still improving.
    • Since everyone and anyone can create custom add ons (widgets), Mendix could improve their quality checks (but not as rigid as eg Apple).
    • Upgradeability used to be somewhat of an issue. Version 7 looks to be handling this better than previous versions.
    Read full review
    Likelihood to Renew
    IBM
    I think it is the best process mining software that can currently exist, others are similar, but do not meet our expectations, we will use it for a long time, it is a system that makes us productive with minimal manual effort, the quality of the results they are amazing.
    Incentivized
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    Siemens AG
    No answers on this topic
    Usability
    IBM
    The initial integration/configuration is complex and hence takes time. Once integrated it is very easy and nice to use. We can have the analytics with a very user-friendly dashboard. It provides detailed information which helps in finding causes and hence in improvement. I would say it is a very nice and user-friendly tool.
    Incentivized
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    Siemens AG
    A 10 would say I have nothing to wish for. A 9 means I haven't seen anything better.This tool really helps you in the whole creation and maintenace cycle, so from requirements to building/modeling to testing to deploying to capturing feedback.
    Read full review
    Support Rating
    IBM
    We have received all the detailed documentation and requested information even on Friday evenings. The tutorials and examples are great for starting the implementation and optimizing it a long the way to the required custom internal needs. If needed, there is also the option to book a consultation with an IBM specialist which can recommend the proper processes of implementation.
    Incentivized
    Read full review
    Siemens AG
    Response times are quick and you will get updates regularly about the status of your request. Even with very technical questions they have specialists that can help you with your problems it will give you an answer or help you with a work around.
    Read full review
    Alternatives Considered
    IBM
    Identify automation opportunities, prioritize by impact and expected ROI, and fast-track implementation with automated RPA bot generation. IBM Process Mining helps us by identifying non-conformant cases to identify the root causes of deviations, stakeholders involved and impact on key performance indicators. Accelerate digital transformation and through data-driven insights we are able to make faster and more informed business decisions.
    Incentivized
    Read full review
    Siemens AG
    Mendix would be my preferred system all the way. The system is designed for these kinds of works. I've worked with WP and DNN but they should be used just for websites. To create an app for a business value, I would suggest Mendix. Also, the offline capabilities of Mendix have greatly improved since the deployment of Mendix 7.13.
    Read full review
    Return on Investment
    IBM
    • Disbursement and vendor payments are only two examples of the kind of routine processes that might benefit greatly from being automated.
    • IBM Process Mining has helped us better understand our consumers by revealing patterns of behavior that can be explained by the use of AI.
    • By automatically detecting, verifying, and bettering workflows, IBM Process Mining helps me locate inefficiencies and opportunities. That makes it simple to distribute assets where they will have the greatest impact, boosting return on investment.
    Incentivized
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    Siemens AG
    • It helps to speed up application development because of its low code by the fact that it's low code. It allows professional developers to focus more on specialized application development rather than the more routine application development that business IT and super users can do for themselves with some coaching from the IT department. So it's just allowing the more specialist professional developers.net, for example, Java in our organization to focus on more complex engineering application developments.
    Incentivized
    Read full review
    ScreenShots

    IBM Process Mining Screenshots

    Screenshot of visualizations that provide analysis on process performance and the associated times and costs, used to automatically discover processes.Screenshot of a visualization that helps locate the best process performance in lead time and costs related to both standard and customized KPIs of running processes to understand where automation will make the biggest impact.Screenshot of analytics that compare a discovered process with a reference process model to locate deviations and their costs, frequency and root cause for targeted fixes.Screenshot of RPA Candidates, that recommends the activities to automated based on ROI and the desired automation level.Screenshot of a simulation comparing as-is and what-if processes to calculate ROI of automation initiatives.

    Mendix Screenshots

    Screenshot of Agile Project Management: Collaborate. Manage. Iterate.Screenshot of Central App Management: Application Management Made Easy.Screenshot of App Store: Hundreds of building blocks to get you out of the gate.Screenshot of 1-Click Deployment: Efficient DevOps. Enabled.